Bell Road Toyota

Joe Macke was very knowledgeable and very good at helping me to get the right car and the right price. A very good salesperson in all, he helped me buy a great car for my wife and myself. His explaining the me to get the right car and the right price. A very good salesperson in all, he helped me buy a great car for my wife and myself. His explaining the USAA guidelines and walking through buying a new car was wonderful. His is an asset to Bell Road Toyota. Thanks again, David Stuart More

The car they sold me had a huge crack in windshield they covered it up with price and sticker so you couldn't see in a hole the size of a silver dollar they had another piece of paper on dash couldn't see i covered it up with price and sticker so you couldn't see in a hole the size of a silver dollar they had another piece of paper on dash couldn't see it 2 center hub caps missing the front insert that works as a wind dam and circulate the air around engine missing there is a hissing sound coming from around the doors because there not fitted properly and they had this car out for sale on lot used to be they only sold certified used cars now you might as well go to a salvage title shop if buying here i have bought cars here before would not do it again been over 2 weeks and the still havn't fixed anything they keep running me around when i call its like who what oh Yhea will take care of it i have had to make every call so far just about sales men called me back today to pass me off to someone else who didn't call me back now they want me to let some fly by night company install after market window said they don't install windows in there collision center they use outside company said dosen't pay to have glass installer i worked on porches in my youth and there was not a mechanic there that didn't know how to install glass this is a Toyota dealer doesn't know how to fix a Toyota wind shield Wow this Place run By crook's i was very sick and on lots of pain medication which i told them at the time would have come back another day but trusted them to sell quality product as they had in past i am just making final payment on the last one next month runs as good today as it did when i bought it and im hard on cars but this they should of wholesaled out ridicules i haven't gone back in waiting for weekend so if the give me grief i will inform there customers the should not trust the fact that i feel that way is sad buying a new or used car should be a pleasurable thing we work hard for our money and it is the one place you can be alone for a little break from hectic life im a stage 4 patient and this will be the last car i ever buy and they ruined what could and should have been a good experience they all new i was on pain medication yet they let me test drive there car and right a contract which by law is now null and void because they new wait till the bank who wrote the loan out gets wind of that and if they don't make right on this they will if buying a used car from them make sure it is certified Toyota these come with 1 year warranty charge $475.00 to warranty tires for 4 years sales man says covers every thing read policy it a joke and they tried to charge me $675.00 at first buyers beware More

Very excellent treatment at the service are, already a big fan of the place, bought our Corolla here and would recommend service area also. Thank you Bell Road Toyota! big fan of the place, bought our Corolla here and would recommend service area also. Thank you Bell Road Toyota! More

Kylor in sales was courteous, professional, and went the extra mile. Service is done well, finance dept also does an excellent job. Our next Toyota will be bought there. extra mile. Service is done well, finance dept also does an excellent job. Our next Toyota will be bought there. More

Larry Ajayi was very kind and helpful answering any and all questions that I had about my new Toyota Corolla! If you are in the market for a new Toyota stop by and see Larry and he will make you a great d all questions that I had about my new Toyota Corolla! If you are in the market for a new Toyota stop by and see Larry and he will make you a great deal! More

i went there to buy used sienna or highlander there were some nice car there first guy who showed me the cars was nice he an old black man and i went to test drive with sienna and the highlander to pick on some nice car there first guy who showed me the cars was nice he an old black man and i went to test drive with sienna and the highlander to pick one after that when i went in to meet that guy who start talk about numbers he was talking so high very rude very unprofessional he was talking like the way he is selling BMW OR Mercedes or one of those luxury cars?? i payed his insult way back to him and put him back in his corner in front of his employers the other guy start apologizing to me any way this is the most worse dealer ship you can ever visit or see in all ways even the prices more higher than any were els More

Doreen and Kylor were great to work with. They were very informative, friendly and easy to do business with. No high pressure. Kylor was kind enough to let me know he had another interested party in the v informative, friendly and easy to do business with. No high pressure. Kylor was kind enough to let me know he had another interested party in the vehicle I wanted so I didn't lose out on it! Doreen was sweet enough to drive my Mother home so she didn't have to wait through the paperwork process. Speaking of paperwork, it was one of the quickest transactions I've ever been through buying a car. Barry was helpful, friendly and answered every question with great detail. I've also been impressed with the support we received after the purchase, which these days is so rare. I would highly recommend this dealership and specifically this team if you are in the market for a Toyota. More

I guess I'm the exception to the rule - everyone else seems to love this place! I'd recommend this dealership if you did what I did. I walked in with a pre-approved loan from Navy Federal CU and a pric seems to love this place! I'd recommend this dealership if you did what I did. I walked in with a pre-approved loan from Navy Federal CU and a price that was locked in by USAA's car buying program. The purchasing experience was probably the best I've ever had, but then again, all they had to do was show me the "Tacoma department" and do the paperwork! That's pretty much where the cutomer service seems to have ended. I bought the full-blown top to bottom/bumper to bumper warranty, but so far, the little issues I've brought up (someone broke my taillight lense, small paint scratch, etc.) haven't been covered. No big deal there, I guess, but the overall attitudes I seem to be getting since I brought the vehicle home appear to have changed since they know they aren't getting anymore money out of me. One of my steering wheel-mounted sound system control buttons has been sticking, so they were going to order a new one and replace it. Never heard back - had to call them back myself when the truck developed some other (albeit minor) issues. Even had to chase down the free dashboard cover I was supposed to get for taking the survey! Don't even get me started on the annoying seat belt alarm that the manual says can be reprogrammed, but the dealer says they won't! I'm not saying these guys don't get the job done. I'm simply saying that I haven't seen much in the way of going that extra mile for the customer. Then again, that seems to be par for the course in this country nowadays. I dunno - seems like a classic case of customer service ending with the sale, but maybe that's just me. More

Extremely pleased with the Certified Pre-Owned 2011 Toyota Camry I purchased. The quality, condition and reasonable pricing of the vehicle exceeded my expectations. The entire sales and financing Toyota Camry I purchased. The quality, condition and reasonable pricing of the vehicle exceeded my expectations. The entire sales and financing process was handled extremely well; no high pressure tactics, (typical of other dealerships were attempted), everything was clearly and concisely explained. I absolutely recommend Bell Road Toyota, and fully intend to continue using the dealership for on going service and maintenance of my vehicles; and, will most definitely be using them for my next new or Certified Pre-Owned Toyota. More

We were not overly thrilled with the financing process, as every dealership tries to sell you on all the "extras", and as you negotiate, the price starts high and works its way down. The final price of th as every dealership tries to sell you on all the "extras", and as you negotiate, the price starts high and works its way down. The final price of the vehicle was not disclosed until we were heading to the finance department. My wife and I thought that working through the Fleet Manager, we would get a good deal, especially since we have purchased 2 previous Toyota products in the last 7 years. Even the interest rate was slightly higher than the Toyota website estimated for our zip code. On the bright side, when we contacted Cora a month earlier, she gave us her card with her personal number and asked us to contact her when we were ready. She did not pressure us in any way. When the time came to actually buy our truck, Cora was able to locate the vehicle we had been looking for, and had it delivered within 2 days. She processed our transaction quickly and efficiently, and along with the finance manager, had us on the road in a few hours. A few days later when the truck arrived, she had it all ready for us and took the time to go over many of the new features on the truck. More