Bell Road Toyota
Phoenix, AZ
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Pleasant Buying Experience Buying a new car should be a pleasant experience. My wife and I had visited a few dealerships. They treated us like we were poor credit desperate cu Buying a new car should be a pleasant experience. My wife and I had visited a few dealerships. They treated us like we were poor credit desperate customers. In fact, they tried to tell us we had poor credit and give us a rate over 7%. We were treated so poorly that I doubt I will ever get my wife back into a dealership. Isn't that sad? Buying a new car was such a poor experience, she would prefer never to do it again. Should be a message to dealerships everywhere. Anyway, Bell Road Toyota was different. They provided a very aggressive price on the vehicle I wanted quickly. I had great financing in place and they beat that too. I was pleased enough with the deal and the way I was treated, I bought a matching vehicle for my wife. I'm hoping I can get her to come in sometime and meet the folks I dealt with here. I would recommend this dealership to freinds and family. I will rate the quality fo work after our first serice appointment. More
Exceptional Service 06/14/2014 I purchased an Rav4 from Bell Road Toyota. If you are looking for a new vehicle make Bell Road Toyota you first stop ask for Terry Martin t 06/14/2014 I purchased an Rav4 from Bell Road Toyota. If you are looking for a new vehicle make Bell Road Toyota you first stop ask for Terry Martin to get exceptional service. More
Great Experience I am pleased with my car buying experience with Larry Ajayi and Bell Road Toyota. Larry was extremely helpful from the moment I first walked in to co I am pleased with my car buying experience with Larry Ajayi and Bell Road Toyota. Larry was extremely helpful from the moment I first walked in to coordinating my last minute additions I wanted on my new Venza. When I am ready to purchase again I will definitely return. More
Service provided after the car was purchased The customer service I received when I bought my vehicle was great but since than: When I buy a vehicle I always care about the after you buy the c The customer service I received when I bought my vehicle was great but since than: When I buy a vehicle I always care about the after you buy the car service. I think it's just as important as purchasing the car. When I wake up in the morning and have an email stating that my account has been over drawn and to find out it was due to a car payment which should not have been made I get frustrated. The reason I didn't go back to Larry Miller Toyota wasn't due to the deal they could have given me it was due to the after you buy service that I received from them. I took my vehicle to Avondale Toyota on Friday because I couldn't get XM radio to show up on the radio. I thought it was due to the software on the radio not being updated to the most current version. I found that my vehicle could get XM radio but additional parts were needed. I didn't know that when I purchase the vehicle since I didn't see the original invoice on the vehicle. After you buy service is very important to me. I emailed the internet Director as well as the sales person who sold me the car. I did get a response from the sales person by email only that I would have to wait until Friday. This rating is based on after you buy the care service which I think needs to be better than the actual car customer service. More
New Corolla Purchase I first saw Bell Road Toyota online looking up places to purchase a new vehicle. I had an old Tahoe and a motorcycle for trade in and they accepted bo I first saw Bell Road Toyota online looking up places to purchase a new vehicle. I had an old Tahoe and a motorcycle for trade in and they accepted both! they met me at a price I was looking to pay and the new Corolla is amazing! More
Toyota Bell Road This was the first car I have purchased. I didn't know where to start or know much information on how to purchase a car. I was introduced to everythin This was the first car I have purchased. I didn't know where to start or know much information on how to purchase a car. I was introduced to everything I needed to know. Bell Road Toyota walked me through every step of the way. I was pleased with the service and I would recommend it. Thank You Bell Road Toyota! More
We love our 2014 Avalon! This is the first new car my husband and I have purchased in our 23 years of marriage. Bell Road Toyota made the experience a good one. Before Bell This is the first new car my husband and I have purchased in our 23 years of marriage. Bell Road Toyota made the experience a good one. Before Bell Road Toyota, we had been to several other dealers trying to work a deal. We gave Bell Road Toyota our bottom line and they made the deal. We drove off the lot with our new Avalon and love it. Hopefully this will be the start of a great and happy relationship with Bell Road Toyota. More
Our sales rep Sherif Awad was very helpful in getting us Our sales rep Sherif Awad was very helpful in getting us into a car that we liked and for a price we can afford. Sherif was very knowledgeable and a Our sales rep Sherif Awad was very helpful in getting us into a car that we liked and for a price we can afford. Sherif was very knowledgeable and able to answer all our questions. He is pleasant to work with and I know we can call on him if we need to. More
Mr. and Mrs. Everyone we met @ Bell Road Toyota was friendly and helpful. Larry worked hard to earn our business, and his manager, Dominic, was equally diligent i Everyone we met @ Bell Road Toyota was friendly and helpful. Larry worked hard to earn our business, and his manager, Dominic, was equally diligent in making sure that we were informed and satisfied with our purchase. More
We had a great purchasing experience today thanks to Joe Macke and Don Scott. We had been on the market for months for a good deal on a fairly recent Rav4 V6 4WD, and had a couple prime choices get sold on Macke and Don Scott. We had been on the market for months for a good deal on a fairly recent Rav4 V6 4WD, and had a couple prime choices get sold on us before we could get to the dealership to check them and put money down. Over the course of these last few months we have probably talked to sales people at 10-15 dealerships in the Phoenix area, and several of them were Toyota dealerships. I can tell you from that informed comparison that the folks at Bell Road Toyota are very superior....good people, very professional, empathetic and customer-oriented...and no bs on the pricing. The price listed was indeed the price they were offering the car for, and there were no hidden costs. Joe Macke worked with us closely to bend over backwards to get us a very nice deal. He is a good man, a professional, and all-around nice guy. He spent considerable time with us to make us feel like valued customers and to understand our needs. We paid cash this afternoon and left with a wonderful car! The Rav we purchased from Bell Road is better in almost every way than what we thought we were going to have to settle for. Don Scott was also great to work with and made the purchase process efficient and painless. Thank you Joe and Don Scott, and all the folks at Bell Road Toyota for restoring our faith in auto dealers. We happen to think that Toyota dealers are superior anyway, but across the board these are good and fair people. More