Bell Road Toyota
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 679 reviews
Excellent experience It was a wondrous experience working with Steve and the rest of the team at BRT. They were honest and helpful, even though they pressured me into gett It was a wondrous experience working with Steve and the rest of the team at BRT. They were honest and helpful, even though they pressured me into getting the car I really wanted, I'm glad they did and it worked out better than I expected. Thanks guys! More
Taken by Bell Road All of the reviews talk about a new car. Try buying a used car from these guys. I had a great experience buying a new 2005 here, but when that car got All of the reviews talk about a new car. Try buying a used car from these guys. I had a great experience buying a new 2005 here, but when that car got totaled on the 101 I needed another car so I went here thinking it would work out great. Boy was I wrong. The sticker on the window said 13,900 but when we sat down they tried to tell me it was worth 18,000. I laughed and said I would leave as that was crazy. It was a 2009 Corolla S red which was repainted and not very well with 105,000 miles, I made a deal with them for 11,900 which seemed okay. Then they gave me the key. They only had one and when I tried to use the button to unlock it, it didn't work. I was told to come back the next Saturday and they would put a new battery in it. The dealers carry a device that will unlock any car which is why I didn't make the connection. I went back and a new battery didn't work. Then is when they turned evil. Terry told me that the car was sold as is and the managers said to bad. They never let me have the key till after the deal was done and I complained about it before I drove away. Over the price of reprograming the key they chose to loose a customer. I found another dealer that will sell me the key 50.00 cheaper and program it for 65.00. Bell road wanted 230.00 per key and 75.00 to program it. I will never shop here again and if you are smart neither will you. the other dealers will make the same deals on new cars as Toyota Corp. is involved, but when it is up to Bell Road you will not be satisfied I assure you. I am going to the corporation commission next. More
fresh cookies , great service first time any one has worked with us on our credit . great price on a car with features we did not expect :) . in and out pretty quick no games just first time any one has worked with us on our credit . great price on a car with features we did not expect :) . in and out pretty quick no games just bussiness . very happy with roger and the staff at bell toyota . i did not feel pressured at anytime during my visit . More
New 2014 Prius V I just purchased a 2014 Toyota Prius V - I love the car. Mitch Deusterman (the Sales Representative) and Frank Fakhourr (the Sales Manager) were helpf I just purchased a 2014 Toyota Prius V - I love the car. Mitch Deusterman (the Sales Representative) and Frank Fakhourr (the Sales Manager) were helpful and courteous. Initially I had thought I might buy another Highlander or maybe a RAV 4 so I test drove both of them before test driving the Prius.It was my first experience with the Prius; I think it was love at first drive. Buying a new car is probably not my favorite activity but I love Toyotas and appreciate the work of a sales person. Thank you! More
Purchase of 2014 Toyota RAV4 This was my first time buying a new car that didn't feel like a total sucker when I drove off the lot! Although there was enough sales pressure, it w This was my first time buying a new car that didn't feel like a total sucker when I drove off the lot! Although there was enough sales pressure, it was not overbearing. More
Great deal on new vehicle, a pleasure to work with. I appreciated Roger Haddad the auto salesman that put the new car deal together. He was very familiar with the vehicle. He assisted me with paperwork I appreciated Roger Haddad the auto salesman that put the new car deal together. He was very familiar with the vehicle. He assisted me with paperwork by going the extra mile! As I enter the service portion of this association, I hope things work as well. More
Superstars I just bought the last 2014 Toyota FJ TRD and their super star salesman Mike Ricairdi that on his first day transferred internally he went above and b I just bought the last 2014 Toyota FJ TRD and their super star salesman Mike Ricairdi that on his first day transferred internally he went above and beyond selling the top of the line of their FJ's and the finance manager Jeremy Ranson was honest, sincere and extremely helpful in making this happen. I highly recommend it. My wife actually was reluctant to come at first due to past experiences with a previous salesman they both turned it around and made our dream come true. The Ortiz's. More
New Truck Purchase I was greeted by Terry Martin and Sherif Awad sales reps. They were very friendly and helpful. I referred my grandson to them. Very satisfied with ser I was greeted by Terry Martin and Sherif Awad sales reps. They were very friendly and helpful. I referred my grandson to them. Very satisfied with service. Purchased 2015 Tacoma, great dealership, this is third vehicle I purchased from them. More
xxxxxxx sealers i went to bell rd Toyota dealer looking for new sienna i had to wait for more than 10 minute till some one showed up asking if need help??? because al i went to bell rd Toyota dealer looking for new sienna i had to wait for more than 10 minute till some one showed up asking if need help??? because all the rep was busy running towards any females come in ? any way after i look at some of the vans and i gave them offer the way they responded was to high they said if u like it buy it if not go some where else?? they got mad when i told them that their prices much more than any dealers in AZ? and i showed them what is the prices are everywhere else? this dealers bunch of xxxxxxxx very expensive cars don't be cheated to go there ... More
Purchase of a new RAV4 I liked the friendly, not pushy approach. And that I was treated with respect as a woman making a purchase. Mitch was very helpful, answered all my q I liked the friendly, not pushy approach. And that I was treated with respect as a woman making a purchase. Mitch was very helpful, answered all my questions and was able to meet my financial requirements. More