
Bell Road Toyota
Phoenix, AZ
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sales rep I went to Bell Rd. Toyota and was greeted by a Anthony Charbeneau. Even though i didn't buy Anthony made me comfortable and never pressured. I wish mo I went to Bell Rd. Toyota and was greeted by a Anthony Charbeneau. Even though i didn't buy Anthony made me comfortable and never pressured. I wish more people were like him. I will return to this dealership again!! More
So much fun! We had Gino..and he was so much fun! He got us the best deal we could afford. He was so funny and down to earth and he made the process of buying a ca We had Gino..and he was so much fun! He got us the best deal we could afford. He was so funny and down to earth and he made the process of buying a car so easy. He was more then just a car salesman, he was our Uncle Gino by the time we left the dealer.THANK YOU SO MUCH UNCLE GINO!! More
I would recommend Bell Road Toyota, Our sales consultant, Larry Ajayi was very helpful, knowledgible and friendly. He took the time to show us everything we needed to know about our new Our sales consultant, Larry Ajayi was very helpful, knowledgible and friendly. He took the time to show us everything we needed to know about our new car purchase. More
Got what was promised Joe, Service Manager, and Jesus, Salesman could not have been nicer. I was in a hurry and they expedited my trade and purchase. There were no surprise Joe, Service Manager, and Jesus, Salesman could not have been nicer. I was in a hurry and they expedited my trade and purchase. There were no surprises in the Finance Room, and everything that I was promised was delivered. A great experience! More
Bought new car It's my first time buyer it was a good experience for me I meet with Larry ajayi he was very polite person very helpful I do recommended him as a sale It's my first time buyer it was a good experience for me I meet with Larry ajayi he was very polite person very helpful I do recommended him as a salesperson not only that all toyota employee were very helpful More
Exellent Last 8/29/2015 bought my car there and the attention was very good and very fast, we left satisfied with the car we wanted and at a very good deal Last 8/29/2015 bought my car there and the attention was very good and very fast, we left satisfied with the car we wanted and at a very good deal More
Best experience I had buying my truck The sales person (Anthony Charbeneau) went out of his way to accommodate our time and concerns. His sales manager Roger and Joe made the experience as The sales person (Anthony Charbeneau) went out of his way to accommodate our time and concerns. His sales manager Roger and Joe made the experience as efficient and smooth as possible. More
wonderful experience of car buying Bell road toyota has a nice range of options when you intent to buy a car. Salesmen are very friendly and understands what we as a customer wants. Spe Bell road toyota has a nice range of options when you intent to buy a car. Salesmen are very friendly and understands what we as a customer wants. Specially Michael has been very professional and nice experience. He was able to provide answers and show us the cars with features & benefits. He has patience to be with us during the whole buying process and also maintained contact after a month to ensure that we are doing good with the car. Being assistive and coperative, this dealership helped to get the car of my choice. More
Awful Terrible experience!!! I bought a used Tahoe from them and had a 30 day warranty. Within a day of driving it off the lot I noticed the motor shaking. Terrible experience!!! I bought a used Tahoe from them and had a 30 day warranty. Within a day of driving it off the lot I noticed the motor shaking. I took it into a Chevy dealership to have it looked at and both my motor mounts were collapsed and it would be $1000 to fix. So either Toyota did not give it a good maintance check before they tried to sell it, or they thought I would be stupid enough not to notice it. After calling them to alert them of this issue, my sales guy called me 3 times to give me the run around and was extremely unhelpful. I drove it to them that day since I couldnt get any help over the phone. They tried to persuade me that its not a big deal and the motor is fine. They then tried to tell me I bought it with no warranty (I had the warranty in my hand) then they tried to tell me the motor mounts werent part of the warranty and then I happily pointed out it specifically says motor mounts are covered. They fought me tooth and nail and for over an hour to take care of this issue I found within a DAY of buying this car and with a warranty in my hand. Then they acted as if THEY were inconvieneced when I needed a loaner car to get to work the following day. Another issue was the tire sensors were bad (the light was on during the test drive). My sales guy assured me that it would be taken care of if I chose to buy the vehicle. Well a week after my purchase, no effort was made to contact me and take care of this issue. I had to follow up with them to have it serviced. They replaced 3/4 sensors. Within 10 miles of driving it from the service building, my light was back on. I'm giving them the benefit of the doubt and thinking its the one sensor they did not replace. But now I'm inconvienced ONCE AGAIN for a car I just bought a little over a week ago, the dealership is way out of my area, and I have to deal with this on my day off again. I'm VERY unhappy and will tell everyone I know not to bother with this dealership. They tell you what you need to hear to get the car off the lot and then they dont give a rats a** about being helpful after they get their money. I've bought several cars over the years and this is by far the worst experience I've had! More
No respect Send email to sales department ask no call only Internet communication. First thing price after ask two times final got some clues and go down person Send email to sales department ask no call only Internet communication. First thing price after ask two times final got some clues and go down person price changes up almost $3000 . After my car chek out price half like kbb book (below mile 15000 mil smell new clean new tire new brakes) after I say I have to go try to waste my time manager coming and put pressure to geese not wor "you buy the car 15k?" Ha ha not work price can't make so bad joke to me again good try. Sorry but only Sirius business. Never go back More