Bell Road Toyota
Phoenix, AZ
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Good Experience Worked with me. Great deal. Very happy with purchase and experience. Would go back to buy a car the next time around, and would recommend. Worked with me. Great deal. Very happy with purchase and experience. Would go back to buy a car the next time around, and would recommend. More
Best car buying experience EVER!!! I do NOT like car dealerships! I ALWAYS go through a broker so I can just go in, sign and leave with keys to avoid the high-pressure sales guys. With I do NOT like car dealerships! I ALWAYS go through a broker so I can just go in, sign and leave with keys to avoid the high-pressure sales guys. With that said, I was very pleasantly surprised by Gino Darmo, whom we met today while just browsing the new Toyota models because we were planning to replace our Kia Soul within the next year. With absolutely no intent to buy today, we came home with not only a beautiful 2016 Scion 1A but a tricked out 2013 Corolla for my husband too! Gino worked so hard to get us a great deal we could actually afford without the usual salesman shtick. He was up front and honest and walked us through each step all while entertaining our 7 year old with hot dogs, chips, apples and futbol stories about Manchester United & Cristiano Ronaldo. If you want high energy, not high pressure, I wholeheartedly recommend Gino Darmo (along with Manager, Lance and Amber in the finance department) and Bell Road Toyota! They made it the best car buying experience ever! Go see Uncle Gino, he'll treat you right! More
Thank you, Robert Jones! Robert was so very helpful, professional and listened carefully to our ideas and needs. We purchased a used car with his help and experience. There Robert was so very helpful, professional and listened carefully to our ideas and needs. We purchased a used car with his help and experience. There was no pressure, just facts. Thank you! More
Amazing! Having had a bad experience in the past with another dealership I was extremely skeptical going in, but Robert Jones along with Kirk Wade put me at ea Having had a bad experience in the past with another dealership I was extremely skeptical going in, but Robert Jones along with Kirk Wade put me at ease, they were straight forward and helped me get into a car they knew I'd be able to afford! I love my new car and I would recommend them to anyone who is in search of a car. Emilia More
First car buy! I recently just purchased my first car with Toyota Bell Road! Kirk Wade was amazing at keeping in touch with me and creating a comfortable experience. I recently just purchased my first car with Toyota Bell Road! Kirk Wade was amazing at keeping in touch with me and creating a comfortable experience. He made it possible to walk out with a car I felt safe and comfortable in! Thank you all so much! More
Amazing Team My entire purchase time for my RAV4 is not more than 2 Hrs. Robert Jones was extremely helpful and never hesitant to provide answers to all my questio My entire purchase time for my RAV4 is not more than 2 Hrs. Robert Jones was extremely helpful and never hesitant to provide answers to all my questions. Friendly customer service and the manager Felix is an nice guy and make the purchase happen. I'm pleased by their service and overall refer all my friends to the dealership. More
Robert Jones was a pleasure to work with. I live in Tucson. I wanted to look and drive cars, but dealerships in Tucson are closed on Sundays. My boyfriend and I went to Phoenix. I love the I live in Tucson. I wanted to look and drive cars, but dealerships in Tucson are closed on Sundays. My boyfriend and I went to Phoenix. I love the Highlander. Robert was great and showed me what I asked for. No pressure for a sale. Very pleasant to work with. Needless to say I am the proud owner of a 2016 Toyota Highlander. More
Great Experience! I worked with Robert Jones to buy a new Rav4. I can say without any hesitation that Robert is an excellent person to work with. As a matter of fact, h I worked with Robert Jones to buy a new Rav4. I can say without any hesitation that Robert is an excellent person to work with. As a matter of fact, he did everything to meet my needs. Once he gives his word for any specific items or agreements, he works hard to keep it. He did that for me. I will recommend him to anyone planning to buy a new car from Bell Road Toyota. More
No Maintenance Records on Carfax Records of maintenance at Bell Rd Toyota are not reported to Carfax? Everybody does this. If I want to get a copy of history it apparently takes wee Records of maintenance at Bell Rd Toyota are not reported to Carfax? Everybody does this. If I want to get a copy of history it apparently takes weeks to get this...really? And if I want to sell, a potential buyer won't see (via Carfax anyway) that we've taken good care of my daughter's car. Not helpful...even places like TirePro and other Toyota dealerships provide info to Carfax. Why don't you? More
Service department - 1 star too many Stopped in this location since it's close to home to have my 2015 highlander looked at because I think the matter cylinder is going out. Todd seemed u Stopped in this location since it's close to home to have my 2015 highlander looked at because I think the matter cylinder is going out. Todd seemed uninterested in my concerns and would not look at my vehicle on 6/21 because he already had over 100 appointments plus all the drop offs. He was more interested in the air on his office. Stood by his office for 10 mins with numerous employees walking past me and not 1 asked if I had been helped our needed help. Each time I come to this dealership I get jerked around. If you are looking for good customer service, DO NOT GO TO THIS LOCATION!!! Go elsewhere. More