Bell Road Toyota
Phoenix, AZ
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Friendly, easy and prompt service with Kirk Wade Kirk was easy to do business with, professional, friendly and informed on our product choice. We explained our requirements and he found the vehicle w Kirk was easy to do business with, professional, friendly and informed on our product choice. We explained our requirements and he found the vehicle we were looking for and had it ready for a test drive when we arrived. More
Friendly, Knowledgeable Service I went into dealership after doing some research on the internet. I was sent an e-mail by Robert Jones the Internet Sales Manager. When I went to th I went into dealership after doing some research on the internet. I was sent an e-mail by Robert Jones the Internet Sales Manager. When I went to the dealership, Robert was ready for my visit and made the buying process easy and hassle free. He was patient, low keyed and knowledgeable. When I went in to pick up my car, it was ready and Robert spent all the time needed to help me set up the infotainment system. Good overall experience. More
relaxed no pressure interaction with everyone we met with. Dealing with Robert Jones was very relaxed and straight forward. He was very knowledgeable about the vehicle and gave my wife and I plenty of time and Dealing with Robert Jones was very relaxed and straight forward. He was very knowledgeable about the vehicle and gave my wife and I plenty of time and space to talk so we could make our decision that best fit our needs. More
Easy, no pressure, no nonsense , new car purchase Very straightforward and friendly. In contrast, the first dealership I went to tried to charge me a higher price than they had quoted on the phone... Very straightforward and friendly. In contrast, the first dealership I went to tried to charge me a higher price than they had quoted on the phone.... they also tried to charge me a higher price than they have on their own web site... They passed me from salesperson to sales manager to salesperson... lots of BS, until I walked out. Things could not have been more different at Bell Road Toyota. Very easy to do business with. Everyone was polite and friendly. The transaction was simple and relatively fast. They even delivered the car to my home! It was the best car buying experience I have ever had. No games, no hassle. Polite, professional and friendly. More
Kirk Wade Kirk was the best part of this visit. He was great and I would have wrote this review when I first bought the car. But the finance manager said if I Kirk was the best part of this visit. He was great and I would have wrote this review when I first bought the car. But the finance manager said if I couldn't say anything nice about both not to write a review. The finance manager after I bought the car wanted to talk to him, but he would not contact me. Kirk was the best. More
Finally..a dealership that makes you feel happy. I usually dread going to a dealership but I felt happy and relaxed through the entire process...no pressure, no lies. I will recommend them to everyon I usually dread going to a dealership but I felt happy and relaxed through the entire process...no pressure, no lies. I will recommend them to everyone I meet. More
new truck purchase I looked at 4 valley Toyota dealerships and found the best deal within 1 mile from my house, the sales staff from the salesman kirk wade to sales mgr I looked at 4 valley Toyota dealerships and found the best deal within 1 mile from my house, the sales staff from the salesman kirk wade to sales mgr and finally the finance mgr. they all made buying a new truck so easy and was in and out within 3 hrs with a shiny new tocoma THANKS BELL ROAD TOYOTA More
routine maintenance Prompt courteous service. Although our Highlander was in for the 15,000 "freeby" maintenance, I was treated with the same concern as if I had a majo Prompt courteous service. Although our Highlander was in for the 15,000 "freeby" maintenance, I was treated with the same concern as if I had a major problem. Tony Isselhardt was great. More
Excellent service Everything from check in to check out was performed flawlessly. Timing was better than expected. Very thorough.review of vehicle. I was impressed with Everything from check in to check out was performed flawlessly. Timing was better than expected. Very thorough.review of vehicle. I was impressed with the smoothness of the service experience. More
Quality Service Very attentive service department. They always make me feel like I am the priority. I never feel like they are just trying to get me to spend more mon Very attentive service department. They always make me feel like I am the priority. I never feel like they are just trying to get me to spend more money. More