Bell Road Toyota
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 684 reviews
Danny Cantillo is great! Their internet buying experience was fantastic. The price was fair and the team was easy to work with. I would highly recommend you buy a car here. Their internet buying experience was fantastic. The price was fair and the team was easy to work with. I would highly recommend you buy a car here. More
Trip to the service department I took my Lexus to have some service work done at the recommendation of a friend Kyle Davis the service representative did an excellent job on my car I took my Lexus to have some service work done at the recommendation of a friend Kyle Davis the service representative did an excellent job on my car and suggested that the parts I had already purchased could be used to repair my car and that in fact it would probably save me a good deal of money since I already had purchased the parts. The service was done quickly and the problem that I had with my car was corrected More
Amazing The dealership and my sales person were amazing and so understanding, I’m so happy. They spent a while making a deal that was fair for my first car. The dealership and my sales person were amazing and so understanding, I’m so happy. They spent a while making a deal that was fair for my first car. More
Would Do It a Hundred Times Over This is my first new car with Bell Road Toyota and I’d do it a hundred times over. Kyle Davis rocks! His knowledge and professionalism are top scale, This is my first new car with Bell Road Toyota and I’d do it a hundred times over. Kyle Davis rocks! His knowledge and professionalism are top scale, but even more, he listens, he cares, and he wants your experience to be what YOU want it to be. Run... don’t walk... to Kyle Davis and Bell Road Toyota. More
Loving my new car! 😍 When I first arrived at the dealership I wasn't sure what kind of car I wanted to get since it was my first time purchasing a dealer car. Mr. Al-Ani a When I first arrived at the dealership I wasn't sure what kind of car I wanted to get since it was my first time purchasing a dealer car. Mr. Al-Ani approached me in a very professional manner. He showed me a variety of cars he was very knowledgeable and knew his way around all the cars. He explained everything from bumper to bumper on each one. There was this one car in particular he told me that it fits me very well and you know what I ended up picking that car because he was absolutely right! I love my 2018 Toyota Corolla SE! I fell in love with it at first sight! I really want to thank Mr. Al-Ani for all the effort he made and got me a good deal that is affordable for my budget! 3 months later I still love my car!! Mr. Al-Ani is the person to go to if you want a car!! I highly recommend him!! 😁 More
Military Friendly! Went to several dealerships and had some of the worst experiences ever. Then I came to Bell Road Toyota. Words cannot express how grateful my wife and Went to several dealerships and had some of the worst experiences ever. Then I came to Bell Road Toyota. Words cannot express how grateful my wife and I are. My credit was shaky due to school loans but they managed to help us get into a new 2018 Camry LE. There was hope after all lol. Quick, easy, and painless. I highly recommend this place. More
Great buying experience We just bought a new Toyota Highlander from Bell Rd Toyota and it was a great buying experience. Our sales person was Kirk Wade and he took care of al We just bought a new Toyota Highlander from Bell Rd Toyota and it was a great buying experience. Our sales person was Kirk Wade and he took care of all the details from A to Z making it a real pleasure. He directed us to Barry the business manager who got us a great loan through Toyota Finance corp. Kirknthen spent more than a half hour explaining different systems in the car including setting up Bluetooth for the phone then explaining the new Lane Departure Assist and the adaptive cruise control. Kirk is a real gentleman and we were lucky to have met him. More
Excellent Customer Service I was purchasing a Land Cruiser yesterday at Bell Road Toyota from Kirk Wade and had some concerns about the vehicle. Scott took the time to personal I was purchasing a Land Cruiser yesterday at Bell Road Toyota from Kirk Wade and had some concerns about the vehicle. Scott took the time to personally go over all the concerns with me instead of blowing over them. I was extremely impressed by this level of customer service as I am a very picky customer. Most of my concerns were shown not to be an issue and the one item that was he took care of without any issues. Scott handled the situation in a very professional and courteous manner. More
Swindled and fooled I came into this dealership after my overnight on-call shift for a service of my rav4. After being told of an excess of maintenance bills I was told b I came into this dealership after my overnight on-call shift for a service of my rav4. After being told of an excess of maintenance bills I was told by salesman that I could trade in my car for a new one. Being one of my first experience in a dealership I walked out with a brand spankin’ new Tacoma, msrp ~27,000. Little did I know, I got swindled into paying almost $60,000 over 5 years for it. What a deal. Somehow, maybe from my state of mind or combination with the threat of paying maintenance bills; I unknowing signed into a mess of a contract I still find hard to understand its origins. Through the confusing lingo and mumbo jumbo I was tricked into increasing the ‘agreed’ value of the car more then the price on the window. After further discussing my concerns of consumer fraud with the general manager (Stacy Barnett) he explained that I should really take all the responsibility and just pay the amount over time. From my understanding, that I should learn a lesson here. He even expressly stated to me “you got sold”. This dealership not only provides vehicles but life lessons……learned the hard way. More
C-HR Surprise I went online to check on trading in my Toyota Corolla for a new one. Renee Houlihan responded moments after I hit the submit button. She had a new Co I went online to check on trading in my Toyota Corolla for a new one. Renee Houlihan responded moments after I hit the submit button. She had a new Corolla in my color sitting at the dealer when I arrived. When I told her I wanted to see other types of vehicles in a similar price range, she showed me the Corolla IM and the C-HR. I was surprised when I saw this new Toyota model! It was a perfect fit and had much better ground clearance and cargo space than the Corollas....and very stylish. I was sold except it did not have a CD player. Renee drove me to an electronic store close by for an easy solution and I drove my 2018 C-HR off the lot in no time. The deal was made effortless by Renee and Barry Nabat who did the closing paperwork at Bell Road Toyota. I highly recommend Renee who is very personable and a joy to buy a car from. This is my fifth new Toyota. Trouble free Toyota quality and people like Renee keep me coming back. More