Bell Road Toyota
Phoenix, AZ
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Next level customer service! True and honest Service Dept! It was time to take our 2012 Camry in for over 100K maintenance, and never in all my years at various Toyota dealership service centers have I ever re It was time to take our 2012 Camry in for over 100K maintenance, and never in all my years at various Toyota dealership service centers have I ever received the level of service I did at Bell Road Toyota. Mike Ross sets the bar pretty high. His demeanor and approach was next level, he explained what should be done before issues arise and what could wait along with his recommendation on how long. He completely took care of everything; windshield replacement through my insurance carrier - which they did onsite before it was time to pick up my vehicle, he coordinated an estimate for body repairs (due to an accident), coordinated transportation to and from the dealership, the repair itself and was very communicative during the entire process. OTHER TOYOTA DEALERSHIPS: This is how it's done, take notice! There is no need to push unnecessary services and act super aggressive. No one likes to be bullied into things. You'll lose repeat customers. People will always return to where they are treated like human beings and with respect. And this is how Bell Road Toyota in Phoenix does it. Huge Thank You to Bell Road Toyota Service Department; Mike Ross and Trevor Howard. More
Excellent Customer Service!! We finally found a dealership that actually cares about their customers. We had a great sales experience and were treated like family. Thank you Bell We finally found a dealership that actually cares about their customers. We had a great sales experience and were treated like family. Thank you Bell Road Toyota! More
Awesome Service Kirk is one of the best salesman I have worked with.. Very kind and friendly, he really tries to get you the best deal possible.. Kirk is one of the best salesman I have worked with.. Very kind and friendly, he really tries to get you the best deal possible.. More
THEY ARE AWESOME GUYS Kirk help me from the start to finish. At 1st am hesitant to give him all the information thru email. but he confidently assure me that good and no s Kirk help me from the start to finish. At 1st am hesitant to give him all the information thru email. but he confidently assure me that good and no surprises. And when we came to the dealer, he immediately fill our needs and straight forward and most of all he keep his promise. And for Sheriff his good and very straight forward help me on my financing. Thank you both and God Bless You. More
Thank you Chris Reed for the excellent car buying experience Right out of the gate Chris understood what I was looking for. There was no pressure to buy, and he met my every expectation with enthusiasm. I had be Right out of the gate Chris understood what I was looking for. There was no pressure to buy, and he met my every expectation with enthusiasm. I had been shopping for a while, and my experience with Chris Reed & Bell Toyota blew all the other valley dealerships out of the water. Thank you for making car buying easy! More
My second car this year, maybe a third Can't get enough cars from this dealership. Best ecperience, awesome salesman and can't say enough about the finance department. Sherif your the man! Can't get enough cars from this dealership. Best ecperience, awesome salesman and can't say enough about the finance department. Sherif your the man! More
Great experience all around Had a great experience dealing with Bell Toyota. Salesmen demonstrated exceptional teamwork to make the buying experience very pleasant and productive Had a great experience dealing with Bell Toyota. Salesmen demonstrated exceptional teamwork to make the buying experience very pleasant and productive. They had the right vehicle at the right price. I really liked their website. It made browsing their inventory very easy. I was very happy with the final price and value offered for my trade. Chris Reed was very helpful, knowledagble and professional. He was very responsive via text and phone as we corresponded after the test drive and before making the buying decision. Follow up after the sale was very good. No pressure to buy. They were patient and answered all of our questions to make sure we were comfortable with our decision. Great experience. I stopped by a couple days after the purchase for help with setting up the radio system, and Chris and Brandon were very helpful in answering my questions and getting me set up wiith all functions. Very good support. I’m a sales training manager by trade, so I’ve seen a lot of sales people practice their craft. I can truly say that the team at Bell Toyota is top notch. Bottom line: great selection, good price, nice facility, no pressure, fair dealing, and outstanding salesmen. Highly recommended. More
Great job Kirk is a professional sells person,he done the great job,he’s very friendly, knowledgeable,the buying experience is very enjoyable. I absolutely reco Kirk is a professional sells person,he done the great job,he’s very friendly, knowledgeable,the buying experience is very enjoyable. I absolutely recommend Kirk for every body who needs buy a Toyota.hope to make a deal with you again. More
Excellent Couldn’t be happier with this car buying experience. They were pleasant, honest, prompt, professional, and knowledgeable. I will definitely be retur Couldn’t be happier with this car buying experience. They were pleasant, honest, prompt, professional, and knowledgeable. I will definitely be returning and sending all of my friends and coworkers here! More
Excellent customer service I found a truck i liked on their website and chris R. Went above and beyond my expectations to make it happen. He promised me a stress free, no pressu I found a truck i liked on their website and chris R. Went above and beyond my expectations to make it happen. He promised me a stress free, no pressure experience and that is exactly what he delivered. I will definitely be buying from them in the future and highly recommend chris to anyone looking to buy a vehicle. More