Bell Road Toyota

My salesman Q was very pleasant and made the experience such a good one that I look forward to doing business with him in the future. Roger Haddad was very transparent and professional so much that I will such a good one that I look forward to doing business with him in the future. Roger Haddad was very transparent and professional so much that I will be back in the event of purchasing my future Tundra. I will be referring Bell Toyota to my family, friends, colleagues, and patients. More

They listed a Used car for 19,000 when we got into the finance office they up the price to 23,000 Without telling us. Do not recommend this dealer. finance office they up the price to 23,000 Without telling us. Do not recommend this dealer. More

Great service from Tanner King. Our car was ready when promised, everything went smoothly, and great job regarding the progress. Our car was ready when promised, everything went smoothly, and great job regarding the progress. More

I called a week ago and left a message to schedule service on my truck. Four days later (no response from the service department at this point) I decided to call corporate customer service. They apolo service on my truck. Four days later (no response from the service department at this point) I decided to call corporate customer service. They apologized and escalated my inquiry with a promise of response within 24 hours. Yet, I never received a call or communication. Apparently owning multiple Toyotas over the years nets zero loyalty credit from this company. I strongly recommend not doing any type of business with this dealership. More

This dealership is a scam. See my Google review. To long to repost. Buyer beware of this dealership they will scam you. See Google reviews. See my Google review. To long to repost. Buyer beware of this dealership they will scam you. See Google reviews. More

I had the worst experience trying to get my car serviced at Bell Road Toyota and would never trust them with a vehicle of mine again, my service advisor was Tim Zarbock. They had my vehicle all day didn’t d at Bell Road Toyota and would never trust them with a vehicle of mine again, my service advisor was Tim Zarbock. They had my vehicle all day didn’t do the work I took my car to have and no one could tell me anything about my cars status and I couldn’t get ahold of anyone at the service department, I had to show up in person to be helped. I showed up at 7:30am didn’t get helped till 8am and only got helped because I got out of my vehicle and went to Tim’s office. It was pretty busy so I didn’t think much about it. Once I was helped it seemed to go pretty well, I needed a simple diagnostic to tell me what was wrong with my car. I dropped off my vehicle and by noon or 1pm I had not heard anything so I called and it went to voicemail (again not a big deal I just wanted an update), about thirty minutes later I got an update - my car wasn’t done and he would call me soon with an update. That update never came. About 4:30pm I started calling trying to get a second update - no answer. About 5pm rolled around and I don’t care who I get on the phone I need my car or at least an update but I cannot get ahold of anyone. No managers were answering their phones and no one in service is answering their phones. I continue to call and have someone drive me to the dealership so I can get there before they close at 6pm, I don’t get a person on the phone that could help me till I am pulling into the dealership at 5:45pm. When I get there only a few service advisors are in their offices all the others went home including Tim and my car and not been seen by a mechanic. Bell Road Toyota had my car from open to close, I had a morning appointment and my car sat in their parking lot and did not have anything done to it and the dealership did not communicate anything with me. When I got their the only thing they could tell me was I could rent a car so I have a car to drive but could not tell me what was wrong with my car, why it didn’t get looked at and it didn’t seem like they cared at all. My plan was to buy a car from bell road Toyota depending what was wrong with my car however I will never bring them my service again and I recommend you choose another dealership as well. More