Bell Road Toyota

Upon negotiating for new truck on 01/06/2024, both with sales manager and myself agreeing on final sales price , prior to signing contract , noticed he ( assume sales mgr.) had changed agreed price by d sales manager and myself agreeing on final sales price , prior to signing contract , noticed he ( assume sales mgr.) had changed agreed price by deleting equipment. They responded with a ridiculous " You can't expect the dealership to lose money can you ? ) Not a way to conduct business with the public. Zero ( 0 ) integrity Insult to intelligence personified Will never return ! More

I purchased a used minivan from this dealership and when the car didn't pass inspection, I can't get my deposit back. I tried calling for days and they just transfer me around. The sales guy (Steve) doesn't the car didn't pass inspection, I can't get my deposit back. I tried calling for days and they just transfer me around. The sales guy (Steve) doesn't help and if you ever can get a hold of someone in finance they just transfer you to someone else. Go to a different dealership if you want an ethical dealership More

Shorted me on my trade in value and refuses to make it right! Service is no help they just ignore you. Contacting corporate and BBB next. Just awful to treat people like this. right! Service is no help they just ignore you. Contacting corporate and BBB next. Just awful to treat people like this. More

The service provider Aaron Cheesmond sold me a Converter Protection insurance for $300 and it was a scam. DO NOT buy any insurance from "Dealer Loyalty Protection". I was under the impression this was an in Protection insurance for $300 and it was a scam. DO NOT buy any insurance from "Dealer Loyalty Protection". I was under the impression this was an insurance directly through Toyota since it has the word dealer in the title. But no, this is a separate company that is a scam. Doesn't answer phone calls, emails, claim submissions. Look up reviews for them online. Everyone will tell you the same thing. It's a disgrace that Bell Road Toyota sells people this and, in a time, when customers are vulnerable and emotional after having their catalytic converter stolen. The insurance pamphlet says you can't get a new converter without your claim being accepted... Well, I need my truck and they haven't answered any of my attempts to reach them. Complete scam. When this all started, I called Aaron Cheesmond to ask how to get a new converter and of course no answer. I left a voicemail and of course I never heard back. SAVE YOURSELF the $300 and stress. More

I went into Toyota for my lease service, I walked out the door with a new BMW instead, traded in my lease. It was a pleasant experience. Mickey, my sales agent even allowed me to test drive my car to my spou door with a new BMW instead, traded in my lease. It was a pleasant experience. Mickey, my sales agent even allowed me to test drive my car to my spouse to see if he liked it also. Mickey went out of her way to ensure i had a good experience. She helped set up my new car, helped me with cleaning out my old car. I have been with Toyota for many years; however, this recent purchase has locked down that i will forever be a customer to Bell Toyota! Thank you, Mickey, you ROCK!! Very happy!! More

My sales agent Berenis and manager did a great job. We are so happy that we have got a car in reliable rate. They spent lots of hours to explain about the process and finance. I really appreciate to Be We are so happy that we have got a car in reliable rate. They spent lots of hours to explain about the process and finance. I really appreciate to Berenis. She is amazing lady with lots of patience, kind hearted and very much cooperative person. Thank you so much. I had gone many dealership but could not find like this agent. Thank you so much for bearing us and giving time almost one day for us. Thank You Prakash More

My sales agent Andre Dumas did a great job with my purchase of a new Corolla SE. My wife is ill and he personally made the 2+hour trip to deliver the new car to my house and picked up and drove my tra purchase of a new Corolla SE. My wife is ill and he personally made the 2+hour trip to deliver the new car to my house and picked up and drove my trade in back. Easy transaction and I love the new car! More

After getting snubbed by my local dealer, we were ready to just shift to another brand. Found the truck online, and with a rapid response on the inquiry, and extremely prompt and helpful service Mickey he to just shift to another brand. Found the truck online, and with a rapid response on the inquiry, and extremely prompt and helpful service Mickey helped make the deal happen. We ended purchasing a second truck from Mickey a week later due to her service and responsiveness. Organizing the remote payment and delivery of the vehicle was seamless. Thank you. More