Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bell Road Toyota
Phoenix, AZ
683 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 683 reviews
October 31, 2019
Best customer service, no pressure, beat price Bell Road Toyota is the place to go to buy your vehicles! The sale people are great although I started with one person but had to come back later (pr Bell Road Toyota is the place to go to buy your vehicles! The sale people are great although I started with one person but had to come back later (prior engagement) and got a different sales agent Geiner. The sales managers Felix or Jason were both great and said if I was thinking of buying today they would work within my budget to get the car I wanted. During the process Chris the sales manger found away to get more for my trade in. Lastly the finance manager Musa was very nice and helpful during the no joke mountain of paperwork that needs to be filled out for my new RAV4 and the bottom line price stated was the price that I paid! Highly recommend this dealership no pressure More
by sue
Employees Worked With
Geiner, Jason, Felix, Jessie, Musa Dahdal, Chris Reed
October 23, 2019
Enjoy getting the runaround Bought a 2018 Toyota Corolla 2 weeks ago. The car is fine, but there is no tint on the windows. When I bought the car, it was under the agreement they Bought a 2018 Toyota Corolla 2 weeks ago. The car is fine, but there is no tint on the windows. When I bought the car, it was under the agreement they would put tint on the windows and fix a minor issue with the bumper. I was told by the sales associate Issac Muhammad the service department would call me in a couple of days to set up an appointment. Three days go by, I don't get a call. I call the person that sold me the car and he tells me they would call back right away. I call back the next day and talk to another associate, Ryan Madison. He says the same thing, "We'll call you back in a couple of days." Now it's been 2 weeks and I can't get a hold of anyone. If you're going to buy a car from here, make sure you don't need to get it serviced there because it's apparently impossible to get an appointment with them. More
by zrfelts
Employees Worked With
Ryan Madison, Issac Muhammad
October 20, 2019
They took care of us Chris was awesome in every way. Gave us a super deal on a used car and then took care of the things he promised. Everyone in the dealership were very Chris was awesome in every way. Gave us a super deal on a used car and then took care of the things he promised. Everyone in the dealership were very professional and friendly. We will be back when we are ready to buy another vehicle. Thanks to Chris and bell road Toyota. More
by Tony p
Employees Worked With
Chris Reed
October 13, 2019
Bell Rd Toyota was able to meet and beat other dealer prices. The dealership staff were friendly. Chris Reed and Sales Associate Isaac Muhammad were awesome. prices. The dealership staff were friendly. Chris Reed and Sales Associate Isaac Muhammad were awesome. More
by Ken
Employees Worked With
Isaac Muhammad, Chris Reed
October 08, 2019
Chris Reed helped me solve an issue I had after I got my car serviced. I had left something in the Lyft I took from my house to the dealership and he helped resolve the issue. Very professional and incredib car serviced. I had left something in the Lyft I took from my house to the dealership and he helped resolve the issue. Very professional and incredibly friendly, highly recommended! More
by Djpaulieb
Employees Worked With
Chris Reed
September 29, 2019
AWESOME buying experience!!! Jesse and Chris made my first car buying experience incredible! They were straight forward and gave me all the information I needed and wanted. They m Jesse and Chris made my first car buying experience incredible! They were straight forward and gave me all the information I needed and wanted. They made the process smooth and easy. I am very impressed by both of them! More
by Koverlund
Employees Worked With
Jesse Godinez, Chris Reed, Terry Martin
September 23, 2019
Moe is the best! No Pressure, friendly, honest, professional yet comfortably relatable. I will definitely be contacting Moe for my next purchase and sending him referr No Pressure, friendly, honest, professional yet comfortably relatable. I will definitely be contacting Moe for my next purchase and sending him referrals. You can't go wrong with Moe! More
by Andre Bowens
Employees Worked With
Moe Dahdal
September 04, 2019
Great Job Jesus! I couldn't be happier that I leased a vehicle from Bell Road Toyota. Jesus was the perfect person to help me through the process. He was extremely nic I couldn't be happier that I leased a vehicle from Bell Road Toyota. Jesus was the perfect person to help me through the process. He was extremely nice, helpful and knowledgeable to every thing that i had questions about. He was very professional in getting back to me promptly during the negotiations. I have a friend that is looking for a new vehicle and have already told him about the great experience I had at Bell Road Toyota. I even mentioned if he chooses to go there and look, to please ask for Jesus. I can't say enough good things about Jesus and the dealership. See you in 36 months for my next vehicle. Thanks again! P.S. I don't remember the person in finance I worked with. He was extremely helpful as well. Greg Willfong More
by Greg
Employees Worked With
Jesus Vielma
August 22, 2019
Awesome car buying experience!! Could not have had a better experience buying my new car from Chris Reed at Bell Toyota. He and Jesse made it a really fun and stress free experience. Could not have had a better experience buying my new car from Chris Reed at Bell Toyota. He and Jesse made it a really fun and stress free experience. They were so helpful and understanding of my needs and concerns. I drove off feeling really great and happy in my new Toyota. Thank you Chris and Jesse!! More
by Amber Kelly
Employees Worked With
Jesse, Chris Reed
August 07, 2019
Friendly, fast, and fairly priced! I happened to spot a 2013 Mazda3 parked out front that was in great condition and priced at the lowest end of the K.B.B. fair market value. Eduardo Du I happened to spot a 2013 Mazda3 parked out front that was in great condition and priced at the lowest end of the K.B.B. fair market value. Eduardo Duran saw us park from inside the dealership and immediately came out to greet us, despite a handful of salesmen out front. We did not fully intend on buying another car (but it was a manual) so we wanted to test drive it and talk over our finances before buying. We made an appointment for the next day, despite Chris' best efforts to have us buy that night. Eduardo immediately filled out our app the next day, and came back with the same numbers as the rough-estimate, after we removed the 2-year service plan. Another salesman even stopped by our table to thank us for keeping our appointment and our business. After a short wait for Jeff in finance, the deal was done in about 3 hours! We couldn't be happier with this buying experience and our newest addition to the driveway! More
by Randi S.
Employees Worked With
Eduardo, Jeff, Chris Reed
