Bell Road Toyota

Excellent Service by Customer Service Mgr - Randell Pongratz I had purchased a new Rav 4. The salmon had said it comes with Tinted windows., However it did not. Had mentioned this in the review and Mr. Pongratz I had purchased a new Rav 4. The salmon had said it comes with Tinted windows., However it did not. Had mentioned this in the review and Mr. Pongratz promptly emailed and called me to fix the issue. He arranged for everything and ensured the windows were tinted free of charge. Appreciate his professionalism and service. More

Today's maintenance check went very smooth and Jeremy was professional with great information on whats coming next. My Rav4 received a car wash as well which was a nice surprise as a customer. Thanks Toyota professional with great information on whats coming next. My Rav4 received a car wash as well which was a nice surprise as a customer. Thanks Toyota and thank you Jeremy D. More

In the past purchasing a vehicle from a dealership was a long drawn out uncomfortable experience. My experience at your dealership was quite different. Tim was very easy to work with even during the negotia long drawn out uncomfortable experience. My experience at your dealership was quite different. Tim was very easy to work with even during the negotiation phase. I’d purchase another vehicle from your dealership and would want Tim to be my salesman. Thank you for such a nice experience More

I was very pleased with my outstanding service I received last week. Kristen Jensen made sure everything went well with my vehicle. It is always service with a smile every time I get my vehicle serviced last week. Kristen Jensen made sure everything went well with my vehicle. It is always service with a smile every time I get my vehicle serviced or if I am purchasing a new vehicle Thank you More

I RICH SILVA DO NOT RECOMMEND THIS PLACE WHAT SO EVER. I PURCHAED A 2011 TOYOTA TACOMA, AFTER A FEW YEARS I PAID IT OFF COMPLETELY. I WENT INTO THE DEALERSHIP AND SPOKE TO TERRY WILD. I ASKED MR WILD WHA PURCHAED A 2011 TOYOTA TACOMA, AFTER A FEW YEARS I PAID IT OFF COMPLETELY. I WENT INTO THE DEALERSHIP AND SPOKE TO TERRY WILD. I ASKED MR WILD WHAT ALL I NEEDED AS FAR AS GAP INSURANCE REFUND. MR WILD STATED THAT I NEEDED A PAYOFF LETTER AND THE MILEAGE. THIS WAS IN SEPTEMBER OF 2019. WEEKS WENT BY AND NO CHECK OR CALLS. I RECENT THE PAPERWORK AND STILL NO CHECK. CALLED THE GM AND HE WAS EXTREMELY RUDE AND PROTECTED MR WILD. SEVERAL CALLS LATER BY ME LOOKING FOR THE CHECK THE GM DIDNT WANT TO SPEAK JUST SAID ILL CALL YOU. TO THIS DATE I STILL HAVE NOT RECEIVED MY GAP INSURANCE CHECK. I FEEL THIS IS A THEFT OF SERVICE.. I FINALLY GAVE UP I GUESS THEY NEES THE MONEY MORE THAN I. ******Caution Caution****.. More

I have a 2013 camery and have had all my service done at bell road toyota. Billy sparks has been my service guy. He is very good. He explains any questions I have about the work being done to my car. Very h bell road toyota. Billy sparks has been my service guy. He is very good. He explains any questions I have about the work being done to my car. Very helpful and a nice guy. Would recommend his services to a friend. Thank you, Sharon Bendixen More

Terry Martin was fantastic! He makes you feel very comfortable and makes buying a car stress free. Before we even looked at cars, he sat us down and got to know us and then offered his suggestions of comfortable and makes buying a car stress free. Before we even looked at cars, he sat us down and got to know us and then offered his suggestions of types of cars in our price range. We went to over 10 other dealerships and Terry is the reason we bought our car at Bell Toyota. He is friendly, understanding, and just overall a great guy! My husband and I are 23 years old and Terry did not try to take advantage of our age or treat us differently like all other salesmen did. If you need a car or know of anyone that does, Terry is the guy you're looking for! Thank you so much Terry! More

Walked in expecting to just test drive and walked out with the exact car I wanted. Chris made thing very easy and got me in an out fast! From start to finish he listened and took the time to get to know with the exact car I wanted. Chris made thing very easy and got me in an out fast! From start to finish he listened and took the time to get to know what I wanted and what I needed to points and goals I wanted to meet More