Bell Road Toyota

I tried to purchase a car from this dealer as the "Costco Authorized" location. Initially when contacted, the dealership texted excellent info such as invoice, Costco discount, incentives and inventory. When Authorized" location. Initially when contacted, the dealership texted excellent info such as invoice, Costco discount, incentives and inventory. When I asked several more questions and attempted to test drive, both Mike Verville and Reece Trujillo when totally silent. Calls to the GM went no where, as he was always in a meeting or with customers. My sense is they did not want to make a Costco sale, or they had made their "number"for the month and weren't interested in this transaction. I will purchase a new vehicle, but not from this dealership. They have been reported to the Costco Auto Program Administration. Bad News. More

don't believe the online price ( sale price ) they have the retail price then sale price , when you start to talk price it seems to work it's way past the retail price , when question about it , i was told the retail price then sale price , when you start to talk price it seems to work it's way past the retail price , when question about it , i was told it was add on for dealer prep. and other B.S. stuff , so i will be going on to another dealer , BUT NOT BELL ROAD ANYONE , don't see rees name down here to rate , but don't see anywhere to put - rating.. by the look of rating should have talk to tim ,, hahaha , Eduardo is a excellent salesman , don't see his name to be rated , been looking for a truck for a couple months will keep looking , Just not here . More

If you're smart you'll stay far away from this dealership. I worked with Larry Ajayi, Terrence Wild (Finance) and another manager (cant remember his name but looked to be about 50, white guy and dealership. I worked with Larry Ajayi, Terrence Wild (Finance) and another manager (cant remember his name but looked to be about 50, white guy and right arm has a sleeve tattoo). Full disclosure - I was a fool to buy a vehicle from them as all the warning signs were there and I did not pay heed. First - for my trade I was told that I would get $7k then they said they had to subtract $500 for "inspection and security". My first sign that I should've walked. Second - when purchasing a vehicle one would think that as a customer the sales representative would afford that customer the opportunity to look at the vehicle closely. Not so with Larry Ajayi. When I attempted to do this all he kept saying was "this is a new vehicle there is nothing to look at." My second sign that I should've walked Third - When I asked Terrence Wild from finance for a paper copy of the contract he told me that is was a new system and he couldn't print the contract for me to look at. My third sign that I should've walked. Do I deserve an A+ for stupidity? Yup. But if my stupidity benefits at least 1 of you - then good. More

On 11/28/2020, we purchased our leased vehicle. We decided to use Toyota financial for our loan needs. I am highly disappointed with the games and the cowardly tactics that were used during the buying decided to use Toyota financial for our loan needs. I am highly disappointed with the games and the cowardly tactics that were used during the buying process. We walked out with a loan from Toyota financial after two hours. I find that my credit was run twice and a third time when the loan was sold to a different company. I was better off getting finance with my credit union and saving $2,500 in dealer finance fees. Back story, we've leased many Toyota's and brought family and friends to this dealership. After five Toyota's, we will never come back, and I will actively speak out about this dealer's shortcomings. In two years, I will go to Avondale Toyota to leases a new vehicle. More

They are the worst! sneaky, and commit fraud - change numbers on you! Don’t own up to promises made-Wouldn’t recommend poor customer service numbers on you! Don’t own up to promises made-Wouldn’t recommend poor customer service More