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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.5
1,014 Reviews

1,014 Reviews of Bell Road Mitsubishi - Service Center

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July 18, 2025

Handled with extreme care and kindness. Always ready on time and early. They’ve done great at making it easy. More

by griffinolson42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Jul 20, 2025 -

Bell Road Mitsubishi responded

Thank you for the kind words! We're thrilled to hear that your experience at Bell Road Mitsubishi has been smooth, timely, and handled with care. We’re always here to make things easy for you!

July 18, 2025

I was very pleased with the service dept. Rick the Service Manager as well as Rick the technician were very helpful and kept in touch with me until they resolved the problem. I did take the c More

by Ljconforti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick and Rick, Aj Nelson
Jul 20, 2025 -

Bell Road Mitsubishi responded

Thank you for your thoughtful feedback. We’re glad Rick the Service Manager and Rick the technician provided helpful and attentive service, and that our team stayed in touch until the issue was resolved. We appreciate your patience and kind words about our receptionist. We’ll keep working hard to deliver great service at Bell Road Mitsubishi!

July 18, 2025

The customer service is on point and the staff at this location are very friendly. I would recommend the bell road location over the scottsdale location. More

by carolina050593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Jul 22, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words! We're glad to hear our customer service and friendly staff made a great impression. We appreciate you visiting Bell Road Mitsubishi and we truly value your recommendation!

July 17, 2025

It's grateful that they always do their best to get you in and out as fast as I can, with a smile in their face. And the welcoming bobby is awesome as well More

by GEENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Jul 18, 2025 -

Bell Road Mitsubishi responded

Thank you, Geena! We’re so happy to hear our team makes your visits quick and friendly, and that Bobby’s warm welcome adds to your experience. We appreciate you sharing this with us!

July 17, 2025

We appreciate Ric B for everything he did in helping my wife with her service that was needed on our car. Usually I’m the one who takes our car to get serviced but I had to work so I gave Ric B a phone ca More

by Pvav91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Bakutis
Jul 18, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We’re glad Ric B was able to assist your wife and make the service process smooth and convenient. It’s great to hear he helped find savings too. We appreciate your continued trust in Bell Road Mitsubishi!

July 14, 2025

Very helpful would recommend my friends and family to shop at your car lot thx More

by nikevatoloco13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Jul 15, 2025 -

Bell Road Mitsubishi responded

Thank you for your support and for recommending Bell Road Mitsubishi to your friends and family. We're happy to know you had a great experience and appreciate you trusting us with your vehicle needs.

July 12, 2025

When my car was ready I was called to the desk to sign the paperwork and my keys weren’t up there. The lady said she would check and see what’s going on. My car hadn’t been pulled around yet either. I wai More

by perkinskiana35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
Jul 16, 2025 -

Bell Road Mitsubishi responded

We’re sorry for the inconvenience you experienced at Bell Road Mitsubishi. This is not the level of service we aim to provide. Please reach out so we can address these issues and make sure your next visit goes smoothly.

July 10, 2025

Service center was great and on time. They took extra care to ensure the car. Was done, right. More

by MY5715BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tresten Kasper
Jul 11, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We’re glad our service team at Bell Road Mitsubishi took good care of you and got everything done on time and done right. We appreciate your trust in us!

July 09, 2025

Longer wait than anticipated and was thankful I was given a discount for the wait More

by blezzedsunshine
Recommend Dealer
Yes
Jul 10, 2025 -

Bell Road Mitsubishi responded

Thank you for your feedback. We're sorry the wait was longer than expected, but we're glad we could offer a discount to show our appreciation for your patience. We value your business at Bell Road Mitsubishi.

July 07, 2025

Very disrespectful and unprofessional. Has extremely poor attitude. Rick is very disrespectful. Rick has very poor attitude. No one can figure out what is wrong with my vehicle More

by SLINKOUS01
Recommend Dealer
No
Employees Worked With
Rick
Jul 08, 2025 -

Bell Road Mitsubishi responded

We’re sorry to hear about your experience and take your concerns seriously. This is not the level of service or professionalism we strive for at Bell Road Mitsubishi. We would appreciate the opportunity to discuss this further and address the issues with your vehicle. Please contact us directly so we can make things right.

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