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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
835 Reviews

835 Reviews of Bell Road Mitsubishi - Service Center

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January 10, 2025

Great help! Honest and efficient. Honor warranty items well too, even after years of owning this car More

by peterburch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Bell Road Mitsubishi responded

Thank you for your feedback, Peter! We're thrilled to hear that you had a great experience with us at Bell Road Mitsubishi. We take pride in providing honest, efficient service and honoring warranty items, even after years of ownership. We look forward to assisting you again!

January 10, 2025

No le doy 5 estrellas ya que no me resetearon el carro , a saber si hicieron el mantenimiento More

by MAYELINDIAZ524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Bell Road Mitsubishi responded

Gracias por compartir tus comentarios. Lamentamos que no hayas recibido la experiencia completa que esperabas. Por favor, comunícate con nosotros para que podamos revisar el problema y asegurarnos de que todo esté en orden con tu vehículo. Apreciamos tu tiempo y tu paciencia.

January 08, 2025

SOME CONFUSION BUT EVERYTHING WORKED OUT FINE THEY RESPONDED FAST TO MY QUEDTIONS WILL BUY FRO THEM AGAIN GOOD GUYS.HAPPY WITH MY FLASHY RED MITSUBISHI More

by GUNDERSONJOYCE
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Meiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Bell Road Mitsubishi responded

Thank you, Joyce! We're delighted to hear our team responded quickly to your questions and that you're enjoying your flashy red Mitsubishi. It’s wonderful to know you’re happy with your experience, and we look forward to assisting you again in the future!

January 02, 2025

Was there to get an oil change, cabin air filter change, 2 tires replaced and my rear struts replaced. And ended up getting my battery replaced under warranty because of low voltage. They had me in and out More

by Dizzydevil739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued trust in us over the years! We're glad to hear that your service went smoothly and efficiently, and that AJ and our team have consistently provided great care for your vehicle. We truly appreciate your recommendation and look forward to taking care of you for many more years to come!

Jan 03, 2025 -

Bell Road Mitsubishi responded

Thank you for your kind words! We're thrilled to hear that your experience was smooth and efficient, as always. It’s great to know AJ and our team continue to provide the service you expect. We truly appreciate your loyalty over the past 6 years and are grateful for your recommendation. We look forward to continuing to take care of your vehicle needs in the future!

January 01, 2025

On December 30 on a Monday I went to the Bell Rd. , Mitsubishi dealership in Phoenix, Arizona to get an oil change and they forgot to put in the lower engine splash shield cover my car is a Mitsubishi More

by Nur Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bell Road Mitsubishi responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

December 31, 2024

I brought my Mitsubishi eclipse cross in because I had smelled coolant and then I got a maintenance notification. They couldn't find a problem with the coolant but they did a lube oil and filter and rotat More

by timcgabbertlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience, Tim. We’re glad we could assist with your vehicle’s maintenance needs and address your concerns. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Safe travels!

December 29, 2024

Took care of all my needs service was done in a timely manner thank you! More

by drbrien5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Bell Road Mitsubishi responded

HI, Thank you for your feedback! We're delighted to hear our team at Bell Road Mitsubishi was able to take care of all your needs efficiently. We appreciate your support and look forward to assisting you again!

December 26, 2024

Great service people are always friendly and willing to answer all your questions. Service manager very helpful and friendly. More

by rjm49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Humpries
Dec 27, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your wonderful feedback! We're glad to hear that you had a positive experience with our team at Bell Road Mitsubishi. It's great to know that our service staff, including the service manager, were able to assist you and provide helpful answers to all your questions. We truly appreciate your support and look forward to serving you again in the future!

December 25, 2024

Worst place to ever do business with. Liars, thieves and crooks!! Very very unprofessional!!! DON'T GO HERE! More

by josephs1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Stallworth
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2024

Proactively took care of my needs. No fluff, solid customer service, and no lip service. I will return. More

by SARAH.OLNEY
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words, Sarah! We're thrilled to hear that you had such a positive experience with us. We strive to provide straightforward, quality service, and we're glad it made an impact. We look forward to welcoming you back!

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