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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
895 Reviews
Call Service Center (602) 892-3870

895 Reviews of Bell Road Mitsubishi - Service Center

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November 17, 2024

Actually no special commends for the service. But it's very good. (I'm forced to write review. It' not good) More

by wyatt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your 5-star review! We’re glad to hear you had a great experience. If you ever need anything in the future, feel free to reach out!

November 17, 2024

We have had great service and sales support at this dealership. AJ and Rich have been great to work with, personable and professional. More

by keith.peckham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your positive experience, Keith! We're so glad to hear that AJ and Rich provided you with excellent service and support. It's always our goal to offer personable and professional service, and we're happy that you felt that during your time with us. We look forward to assisting you again in the future!

November 16, 2024

This service was fine quick and flawless , every single other interaction was Nauseating, frustrating and still not resolved till this day! Each staff member I talked to just so happens to keep getting fi More

by Ahmed.t.alnagar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bell Road Mitsubishi responded

Ahmed, we’re deeply sorry to hear about your frustrating experience and the ongoing issues you’ve faced. While we’re glad to know the recent service was quick and flawless, it’s clear that we have fallen short in addressing your concerns and providing consistency. Please feel free to reach out to us directly so we can work with you to get your concerns resolved.

November 12, 2024

This dealership gets me in and out quickly every time. I appreciate the information they provide without trying to hard sell anything. More

by Azsyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for the positive review! We're glad to hear your visits have been quick and informative. We strive to provide the best experience without any pressure. We look forward to seeing you again at Bell Road Mitsubishi!

November 11, 2024

Very happy with Bell Road Mitsubishi service. Service managers are very courteous, straight forward and no xx, always keep all of our cars in good shapes. I trust Bell Road Mitsubishi Service. More

by HB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for the great feedback! We're thrilled to hear you're happy with the service at Bell Road Mitsubishi. We pride ourselves on being straightforward and trustworthy, and we appreciate your continued trust in us!

November 09, 2024

The guy needs to stop been rude and an xxxxxxx from service he needs be more nicer More

by Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
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Nov 11, 2024 -

Bell Road Mitsubishi responded

Hi Herbert, We’re truly sorry to hear about your experience. However, we do not tolerate any disrespectful behavior towards our employees. Please reach out to us directly with more details so we can address this issue and ensure it doesn’t happen again.

November 09, 2024

Everyone at the dealership are very kind and helpful. I know every time i go there i will be taken care of. More

by chrismurillo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Bell Road Mitsubishi responded

Thank you, Chris! We're thrilled to hear you consistently have a great experience with our team. We appreciate your trust and look forward to taking care of you again soon!

November 07, 2024

The staff is very personable gives great customer care, making sure they met our car buying/service needs. More

by clyde_jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Stallworth
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Nov 08, 2024 -

Bell Road Mitsubishi responded

Thank you, Clyde! We’re glad to hear our team at Bell Road Mitsubishi provided great customer care and met all your car buying and service needs. We appreciate your feedback!

November 06, 2024

I appreciated Joe's honesty and help. I do recommend, they got me in right away More

by njoylife516
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
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Nov 08, 2024 -

Bell Road Mitsubishi responded

Thank you for your feedback! We’re glad Joe was able to help and provide honest service. We appreciate your recommendation and are happy we could assist you right away!

November 04, 2024

Dealt with 2 salespersons both were let go or left before I picked up my new car and no one seemed to know I bought a car. More

by jsantagata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tongson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other than AJ and Marco no one I recognize.
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Nov 06, 2024 -

Bell Road Mitsubishi responded

Hi, We're sorry to hear about the confusion during your car purchase. Please reach out to us directly so we can address your concerns and ensure your experience improves moving forward. Thank you for your feedback!

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