Bell Road Mitsubishi
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,056 reviews
Easy deal knew what to expect when we came in. No hassle trying to go back and forth for a deal thanks No hassle trying to go back and forth for a deal thanks More
Great customer service. Very easy and efficient car buying the way it should be. Thank you Very easy and efficient car buying the way it should be. Thank you More
I originally gave them one star because they sold me the wrong car "and then fixed the issue" after they made me feel like it was my fault and that I was lying, which they had me convinced, and i gave them wrong car "and then fixed the issue" after they made me feel like it was my fault and that I was lying, which they had me convinced, and i gave them five stars. Long story short we are back to one star only because zero stars isnt allowed. Victor the salesman doesn't know what he is doing or selling to the customers. I added a photo of text messages with vin of what I was looking for and when I got down there him and I had a conversation about how where I lived and how AWD will be the best through all the different weather then he sold me a FWD model. The one of the managers Moochi is either a liar or uninformed because after hours of arguing on the phone he said he got it all figured out and if I would pay the difference on the model with AWD that I was suppose to be sold in the first and I said of course mistakes happen but what matters is how they get fixed. He also promised multiple times because I asked him multiple time to reconfirm what he promised and guaranteed, which was that nothing would change with my payment date, my payment that I already made, and they even backdated the paperwork and sure enough everything changed my payment date, my first payment at the moment is M.I.A, MY CREDIT SCORE GOT HIT AGAIN!!!! This dealership was suppose to help improve my life and has drastically done the opposite to my life. I hope people really read this and stay clear of this dealership they are liars, make excuses, and guarantee false hopes and promises. So again, Victor is certainly a nice guy, but I went to buy a car, and he was misinformed and Moochi may have had good intentions, but he guaranteed certain things that were false. And the worst of them all is the General Manager Blake. He had no problem talking to me when I bought the first car, but when the issue arose from his employee's mistake, he would not take or return any of my calls. And then when I was in the new car with AWD, he called trying to say how appreciative he was for me buying a new car..... he didn't even remember my name from the huge issue that just happened at that dealership. He is fake, cheesy, and unprofessional i will never go buy another viechle from BellRoad Mitsubishi. I am going to reach out to the owner, or I hope he reaches out to me first. The proof is in my words in this review and the photos. And the screen shot of the car from this dealerships website is the wrong car they sold me at first and they are selling it as new because it's the same price as when they sold me this wrong viechle. That is very suspicious! Thanks for your time, and I hope i am able to deter at least a few people from making a bad decision with this dealership! More
We purchased a used vehicle from Bell Road Mitsubishi on 11/16/2024. We want to give a special Thank You to Ash Salaita the Sales Manager for all the hard work he put into this sale for us. If it wasn't for 11/16/2024. We want to give a special Thank You to Ash Salaita the Sales Manager for all the hard work he put into this sale for us. If it wasn't for him going above and beyond, this purchase would not of happened. He was patient, professional and worked towards our needs to make this sale work. We are so grateful. Thank You to Victor our salesman and Osman Mondragon in finance for helping us find the perfect vehicle and making the experience smooth. Overall, I would highly recommend Bell Road Mitsubishi to anyone in search of a new/used vehicle. More
Great service manager, I was a hour early and got me in right away even being booked. Cashier was great. right away even being booked. Cashier was great. More
David and ash are both liars. They told me different things while trying to purchase a vehicle. I will never buy from this place ever! So unprofessional. They told me different things while trying to purchase a vehicle. I will never buy from this place ever! So unprofessional. More
Marco has great attitude and friendly, he was excited as I was for my new car. I was for my new car. More