Bell Lexus North Scottsdale

Do NOT buy a used vehicle from this dealership. I recently paid more than fair market value for a used vehicle because I was told by the salesman that the vehicle was one of the best that they have s recently paid more than fair market value for a used vehicle because I was told by the salesman that the vehicle was one of the best that they have seen. I even paid to have the vehicle shipped out of state. The vehicle was delivered at 10:30pm and the next morning we noticed a large oil leak in our driveway. We brought the vehicle right away to a reputable local Mercedes-Benz dealer, one that we have used in the past and trust. The dealer founds two very expensive required repairs to the vehicle totally around $7,500.00. We informed the Bell Lexus of these known issues with the vehicle including damage to the subframe (no Carfax reported accidents) and they refuse to do anything to assist with these huge repair expenses. Do yourself a favor and don't buy a vehicle from them. They do not stand by their vehicles and I highly doubt, given the issues we noticed the first day owning the vehicle, that they even had a mechanic examine this vehicle. Big thumbs down for this dealership. I would give zeros stars if I had the option. More

Excellence! Best dealer I’ve ever had the pleasure of buying a car from, most often never a pleasure but they all make it pleasurable there. My salesman Cameron w Best dealer I’ve ever had the pleasure of buying a car from, most often never a pleasure but they all make it pleasurable there. My salesman Cameron was informative and helpful but not pushy at all! I look forward to using the other departments regularly! More

Lexus experience Jim gillentine made the buying experience a pleasure. We bought a Lexus from him a few years ago and when time came to trade this time, Jim was our ob Jim gillentine made the buying experience a pleasure. We bought a Lexus from him a few years ago and when time came to trade this time, Jim was our obvious choice. More

best experience we've ever had purchasing a car Nicest people ever. Everyone made us feel welcomed. Nick was a gentle sales person, no high pressure. Rebecca had the patience of an angel explain Nicest people ever. Everyone made us feel welcomed. Nick was a gentle sales person, no high pressure. Rebecca had the patience of an angel explaining all the new components of a 2019 car. Other employees sat and chatted with us, entertaining us, while the paper work was being completed. We will be back. More

very courteous-outstanding Richard in sales & Debbie in service were very courteous & could not have been more helpful. They expedited my purchase of a new vehicle when my previ Richard in sales & Debbie in service were very courteous & could not have been more helpful. They expedited my purchase of a new vehicle when my previous vehicle was totaled. More

My most pleasurable auto buying experience ever In almost five decades of buying vehicles from a wide variety of car manufacturers and dealerships, my wife and I honestly consider our recent purchas In almost five decades of buying vehicles from a wide variety of car manufacturers and dealerships, my wife and I honestly consider our recent purchase of a Lexus UX250h at Bell Lexus in Scottsdale to be our favorite of all of our new or certified car purchases. Our salesperson, Gary Williams, had the right mix of personality, professionalism, and integrity. It was no surprise, then, that the rest of the dealership’s professionals responded in like manner. Our deal was fair and honest and was painless at every step of the journey. Without a doubt, we will buy our next auto at Bell Lexus, and will buy that auto from Gary Williams. More

Great experience I’ve had four other Lexus vehicles so I know what to expect from the car itself. I went in to try the RX, which I loved but I needed more space. I e I’ve had four other Lexus vehicles so I know what to expect from the car itself. I went in to try the RX, which I loved but I needed more space. I ended up with a GX. Mike Strickland was wonderful! No pressure and he was attentive and bent over backwards. The tech gal was great! The experience at Bell Lexus was easy and and top notch. More

Easy, pleasant purchase; no pressure John Easter is a pleasant, accommodating salesman who went out of his way to find the Lexus I wanted at a fair price. All of my requests were handled John Easter is a pleasant, accommodating salesman who went out of his way to find the Lexus I wanted at a fair price. All of my requests were handled promptly and professionally. More

Great purchasing experience Mark Strickland was knowledgeable, professional and didn't waste our time. I would work with him and Bell Lexus North Scottsdale again in the future. Mark Strickland was knowledgeable, professional and didn't waste our time. I would work with him and Bell Lexus North Scottsdale again in the future. Regards, Dave More

Best car purchase experience ever We weren’t seriously looking to buy a car this day, but Gary made it a breezy process without any pressure. So glad we popped in to Bell Lexus just to We weren’t seriously looking to buy a car this day, but Gary made it a breezy process without any pressure. So glad we popped in to Bell Lexus just to “look”! More