
Bell Lexus North Scottsdale
Scottsdale, AZ
Filter Reviews by Keyword
By Type
Showing 166 reviews
I am a physician and I just turned in a leased vehicle to Belle North Scottsdale Lexus. No one in sales was wearing a mask at all. I asked to speak to the manager and he put on a ridiculous plastic shield th Belle North Scottsdale Lexus. No one in sales was wearing a mask at all. I asked to speak to the manager and he put on a ridiculous plastic shield that didn’t even cover his face. He told me he would wear a mask if I wished. I reminded him that we are in the middle of a severe pandemic. He seem to be humored and he smirked. If you are at all at risk for COVID-19 or an older client, do not go to Belleview Lexus. They obviously don’t care about your health. I also reminded them six months ago to wear a mask and their attitude was the same; if anything they are worse now. More
Went into Bell Lexus this morning and was dismayed when I saw that absolutely nobody inside was wearing a mask; we are in a covid-19 pandemic and there is a State mandate for businesses to comply wearing mas saw that absolutely nobody inside was wearing a mask; we are in a covid-19 pandemic and there is a State mandate for businesses to comply wearing masks and they are in violation of this mandate. After asking them to put on a mask more than 3 times before dealing with me, their manager put on some silly plastic half shield and called it a mask - believe me, it would not stop a virus that is spread through aerosol transmission! The employees at this dealership need to be educated and then supported to do the right thing and mask up to protect themselves and their customers. I walked out and will NEVER do business with Bell Lexus again. More
Everything about Bell Lexus is pointed toward doing things the right way. It is a philosophy that everyone at Bell Lexus adheres to. Recently, we bought a new vehicle from Bell Lexus and Kevin Wilson things the right way. It is a philosophy that everyone at Bell Lexus adheres to. Recently, we bought a new vehicle from Bell Lexus and Kevin Wilson was he sales person we worked with. He came highly recommended and it is with good reason. His followup has been great as was his quick response in getting the exact vehicle we wanted. We have found, over the years (and we don't even live in Scottsdale) that Bell Lexus makes every part of owning a Lexus that much better. More
Roy Young is the best salesperson I have ever dealt with. I have purchased over thirty vehicles and he will go out of his way to make sure you are happy. I have purchased over thirty vehicles and he will go out of his way to make sure you are happy. More
Bell Lexus - We've been using Bell Lexus for our service since we relocated here three years ago; they have been great when we've needed service. Richard Von Braun - We made the decision to purchase anoth since we relocated here three years ago; they have been great when we've needed service. Richard Von Braun - We made the decision to purchase another Lexus (our 12th). We stopped by without an appointment and asked for Richard. We requested Richard because he had spoken to us multiple times while we walked around the lot while dropping off our vehicle for service. He took the time to help us even when we weren't buying right then. Our next point may not be as important to you as it is to us, but from the moment we spoke to Richard, to driving our new Lexus off the lot was only around three hours (and as you know, buying a car can be an all-day experience). We really appreciated the way Richard worked with us. Thank you. More
Saul Monteon was our salesperson, he was very helpful in getting us a wonderful 2020 red RX350Sport Lexus. We are very satisfied with his efforts. We are enjoying our new Car. Bell North of Scottsdale has b getting us a wonderful 2020 red RX350Sport Lexus. We are very satisfied with his efforts. We are enjoying our new Car. Bell North of Scottsdale has been great to work with. More
Sent in request for a new Lexus. For a automated response saying it was sold. Well I guess no one wants to find me another one or let me know if they have any think similar. Nothing well it’s like knock kno saying it was sold. Well I guess no one wants to find me another one or let me know if they have any think similar. Nothing well it’s like knock knock who’s there?? Who? a customer who wants to buy a car...humm seats take. More
Do NOT buy a used vehicle from this dealership. I recently paid more than fair market value for a used vehicle because I was told by the salesman that the vehicle was one of the best that they have s recently paid more than fair market value for a used vehicle because I was told by the salesman that the vehicle was one of the best that they have seen. I even paid to have the vehicle shipped out of state. The vehicle was delivered at 10:30pm and the next morning we noticed a large oil leak in our driveway. We brought the vehicle right away to a reputable local Mercedes-Benz dealer, one that we have used in the past and trust. The dealer founds two very expensive required repairs to the vehicle totally around $7,500.00. We informed the Bell Lexus of these known issues with the vehicle including damage to the subframe (no Carfax reported accidents) and they refuse to do anything to assist with these huge repair expenses. Do yourself a favor and don't buy a vehicle from them. They do not stand by their vehicles and I highly doubt, given the issues we noticed the first day owning the vehicle, that they even had a mechanic examine this vehicle. Big thumbs down for this dealership. I would give zeros stars if I had the option. More
Excellence! Best dealer I’ve ever had the pleasure of buying a car from, most often never a pleasure but they all make it pleasurable there. My salesman Cameron w Best dealer I’ve ever had the pleasure of buying a car from, most often never a pleasure but they all make it pleasurable there. My salesman Cameron was informative and helpful but not pushy at all! I look forward to using the other departments regularly! More
Lexus experience Jim gillentine made the buying experience a pleasure. We bought a Lexus from him a few years ago and when time came to trade this time, Jim was our ob Jim gillentine made the buying experience a pleasure. We bought a Lexus from him a few years ago and when time came to trade this time, Jim was our obvious choice. More