
Bell Lexus North Scottsdale
Scottsdale, AZ
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Alana was great to work with. Very kind, caring and knowledgeable. Everything was done well, including the way she brought others into process. Very kind, caring and knowledgeable. Everything was done well, including the way she brought others into process. More
Excellent dealership. . well trained courteous personnel.. not pushy..business transaction very professional. Everyone took pride in working there. . well trained courteous personnel.. not pushy..business transaction very professional. Everyone took pride in working there. More
Straight forward & relatively painless experience trading in a vehicle and upgrading to another. Dealership is super clean & comfortable, and Steven, the salesman, was professional & very nice. Had a few cha in a vehicle and upgrading to another. Dealership is super clean & comfortable, and Steven, the salesman, was professional & very nice. Had a few challenges with a new electronic forms system, but Annette was unflappable and we got through it. The red bow photo opp was a fun touch! More
I would like ti express to you my great appreciation for the professional manner in which you handled the recent purchase of the Lexus LC500 for my wife and myself. You answered every telephone contact, pro the professional manner in which you handled the recent purchase of the Lexus LC500 for my wife and myself. You answered every telephone contact, promptly returned calls, answered all questions and were a pleasure to deal with regarding the business transaction. You can be assured that the next time we are looking for a new Lexus we will come and see you and that we will refer you to our friends in the future. More
As I waited for word about the status of my order of a 2023 Rx350, Richard kept me regularly updated. I was in WA state from May until November, so I couldn’t visit the dealership in person. Richard’s upd 2023 Rx350, Richard kept me regularly updated. I was in WA state from May until November, so I couldn’t visit the dealership in person. Richard’s updates were helpful in helping me choose my options and managing my expectations about timing. Once my car arrived, everyone was helpful, including the tech who taught me the rudiments of the screen and the person explaining maintenance options. More
Lauri Vitali was amazing at helping us find the best car for us. She was easy to work with, experienced, joyful, supportive and tried to meet our needs as best as she could. She answered our many questions for us. She was easy to work with, experienced, joyful, supportive and tried to meet our needs as best as she could. She answered our many questions and was easy to relate to. We just had a negative experience before coming from pushy salesperson trying to sell us something we did not want and were hesitant, not knowing what to expect at Bell Lexus. Lauri has a way of putting our anxiety at ease. We felt we could trust her. When we came to pick up the car, we were excited not only to get the car, but to work with her again. She made sure the car was spotless and we were very comfortable with our decision. The other two people who worked with us were also very pleasant, helpful and easy to work, and the lunch was great too, making the whole experience very positive. They all deserve five-star ratings! This was our first vehicle purchased at Bell Lexus, and we are glad we made this decision. We look forward to future experiences with the employees at North Scottsdale Lexus. More