
Bell Lexus North Scottsdale
Scottsdale, AZ
Filter Reviews by Keyword
By Type
Showing 165 reviews
Overall outstanding experience with excellent customer service. I have had the most interaction with Tom K. in sales and Rick from service - they are both excellent. service. I have had the most interaction with Tom K. in sales and Rick from service - they are both excellent. More
I would like to emphasize how much I appreciate the straight-forward, no haggling process that I experienced during what I expected to be a long/laborious lease negotiation. The salesman assigned to w straight-forward, no haggling process that I experienced during what I expected to be a long/laborious lease negotiation. The salesman assigned to work the deal came in with the bottom line and respected our time, recognizing that we'd already done thorough research regarding pricing. We believe that he gave us a fair deal. More
The was the easiest and most value drive auto purchase I have ever made in 16 cars. The process was hassle free and the staff members highly qualified and personable. have ever made in 16 cars. The process was hassle free and the staff members highly qualified and personable. More
Jerry was the best Lexus dealer I spoke with in the Phoenix area. He answered all of my questions,found the vehicle I wanted nearby, procured the vehicle for me, and made the lease experience seamless Phoenix area. He answered all of my questions,found the vehicle I wanted nearby, procured the vehicle for me, and made the lease experience seamless and worry-free on my end. Once I got to the dealership, everyone there was very helpful and courteous as well, especially Savannah who demonstrated the features in my car for me before I left. More
I've been a customer of Bell Lexus since 2004 and I have been extremely happy with them. I am on my third Lexus and the service cannot be beat! I call my Service Advisor and he knows instantly who I am have been extremely happy with them. I am on my third Lexus and the service cannot be beat! I call my Service Advisor and he knows instantly who I am and what car I am currently driving. They have a very nice waiting room with food and drinks, massage chairs, a "quiet" room and you leave with a clean loaner car. I have been contemplating buying a Mercedes, but I waver because my next door neighbor has two new Mercedes and I am leary of their service department. I think that I would rather buy another Lexus and have EXCELLENT service than buy a Mercedes and deal with crappy service. More
Dan, my service representative isawesome & professional & cares that I get what I need. I like that the lounge has different areas so I can be in the area that suits my needs example - quie professional & cares that I get what I need. I like that the lounge has different areas so I can be in the area that suits my needs example - quiet w/ low light, or TV area, golf area, computer desk. More
I love this Lexus dealer and my service rep. I probably would never buy any other car but a Lexus because of the way I'm treated in service. They make you feel special. Very accommodating and great recept would never buy any other car but a Lexus because of the way I'm treated in service. They make you feel special. Very accommodating and great reception. More
I am pleased with their service plus I took advantage of the detail offer for 159.00. My car is a 2002 ES300. It looks better than new - I love my car. the detail offer for 159.00. My car is a 2002 ES300. It looks better than new - I love my car. More
My service advisor Tom, at this location has taken care of my vehicle for years. I trust him and he looks out for me while my husband serves are country in Japan. I never worry that he is just trying to bi of my vehicle for years. I trust him and he looks out for me while my husband serves are country in Japan. I never worry that he is just trying to bill up services or sell something I don't need. Also if I have a problem with the vehicle, Tom quickly resolves things as I frequently stay. More
We know Lexus dealerships to be clean but this one blew away all the others. I plan to do more business here and hope they keep it the same. The people they have here are outstanding-my Service Adviser w away all the others. I plan to do more business here and hope they keep it the same. The people they have here are outstanding-my Service Adviser was fantastic. More