Bell Lexus North Scottsdale
Scottsdale, AZ
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You can tell the Lexus difference I've used Bell Lexus for service on my Lexus IS 350 multiple times and am always happy. It is amazing that I can even tell if Lexus has balanced the t I've used Bell Lexus for service on my Lexus IS 350 multiple times and am always happy. It is amazing that I can even tell if Lexus has balanced the tires vs the tire dealer I purchased them from. Lexus always gets it right. Yes, they cost more than other auto service dealers, but well worth it every time! And, I know from experience that just because two dealers sell the same car, they are not necessarily equal in quality of service. Another hint: Once you find a service rep you like, always ask for that same rep. Mine is Braxton. They will learn what you like about your car, and will keep it running just like you like it. Irreplaceable. More
I was pleased to see Bell Lexus is generous to local causes The staff at Bell Lexus is great to work with! Kevin and Cheryl were awesome and worked with us to get a comfortable price for all of us. They also sh The staff at Bell Lexus is great to work with! Kevin and Cheryl were awesome and worked with us to get a comfortable price for all of us. They also showed the dealership's great charitable side when I saw their name at one of my favorite charities! More
By far the best car dealership experience I have ever had. I am completing the purchase of my 5th vehicle from Bell Lexus. It is by far the best car dealership experience I have ever had. I have always been tr I am completing the purchase of my 5th vehicle from Bell Lexus. It is by far the best car dealership experience I have ever had. I have always been treated professionally in my dealings with them. Their customer service is second to none in the car business. The product speaks for itself but the people at this dealership make it unique. I give them my highest recommendation. More
extremely easy We drove from Sedona, AZ to purchase this vehicle. It was very important to us, to have a deal in place before driving down there. We knew what we wan We drove from Sedona, AZ to purchase this vehicle. It was very important to us, to have a deal in place before driving down there. We knew what we wanted to pay, and discussed that with our salesperson Jim Gillentine. Our deal was accepted and we were set. In addition, we got what we wanted for our trade as well. Jim was extremely nice and very easy to work with. If we have to purchase another vehicle, we will not think twice about checking the inventory at Bell Lexus before checking any where else. More
Commitment to Great Customer Service After narrowing down the vehicle I wanted through Autotrader, Mr. Wasserman was patient enough to provide me all the details of the vehicle through em After narrowing down the vehicle I wanted through Autotrader, Mr. Wasserman was patient enough to provide me all the details of the vehicle through email. I work at a large hospital, so therefore talking on the phone is not as convenient. As unforeseen as this was my Credit Union loan fell through and I sent Mr. Wasserman an email canceling my interest. Let’s just say “BLESSINGS” do happen! My desire to incur an additional expense for an automobile is not what fueled me to make the trip into the dealership! It was solely based on Mr. Weidner taking time to listen, explore my dilemma and execute a plan. I was completely honest and all I asked in return was the same – and he did just that! Mr. Wasserman repeatedly checked up on me through the entire process! Fed me lunch, walked me through the vehicle, laughed/smiled and even checked up on me to see if I made it home! WOW This professionalism and ability to get things done whether in my favor or not, so quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Bell Lexus for years to come. More
This was the best car buying experience of my life. I was used to walking into a dealership and sales personnel attacking you like a pack of wolves. Not at Bell Lexus. They were friendly and easy going I was used to walking into a dealership and sales personnel attacking you like a pack of wolves. Not at Bell Lexus. They were friendly and easy going. I never felt like they wanted to push me around and make me buy anything I didn't want. My salesman was Mike Wasserman and he was outstanding. I was in and out with 2 hours. There were no long waits to talk to the finance department and settle on a purchase price. This was a truly outstanding experience and I recommend Bell Lexus and Mike Wasserman to anyone considering purchasing a Lexus vehicle. More
Just Leased a 2013 ES350..and gave it to my wife for valentines day. From Lexas of North Scottsdale Amy handled the entire deal for us from trade in of my car to selection of the make and model .It was valentines day. From Lexas of North Scottsdale Amy handled the entire deal for us from trade in of my car to selection of the make and model .It was one of the easiest and most pleasant car deals we have ever made. She worked through all the issues and provided solutions that matched our expectations...She understands the value of being a trusted resource and we wish her the very best..We would recommend her to anyone looking for a good experience in car purchasing. More
It was a pleasure bringing in my car to be serviced. I love the new location and facility. Service was amazing, and Bruce is an outstanding service person. love the new location and facility. Service was amazing, and Bruce is an outstanding service person. More
We had a great experience. Neal was great and the primary reason we bought our car at Bell Lexus instead of going elsewhere. If it weren't for him, we may have purchased a car at a different dealership. We reason we bought our car at Bell Lexus instead of going elsewhere. If it weren't for him, we may have purchased a car at a different dealership. We shopped around at other brands/dealerships and had the best experience at Bell Lexus with Neal which is why we ultimately chose Bell Lexus and the IS250 we have now. More
Bell Lexus has a relaxed and not pressured environment, and I loved dealing with another woman. I have driven a Lexus for over 25 years. Besides loving the car, I greatly appreciate the customer service. and I loved dealing with another woman. I have driven a Lexus for over 25 years. Besides loving the car, I greatly appreciate the customer service. More