Bell Lexus North Scottsdale

Best car buying experience EVER. Our salesman Mel was outstanding ! He is extremely knowledgeable about the Lexus products, and went above and beyond to ensure that we would get the v Our salesman Mel was outstanding ! He is extremely knowledgeable about the Lexus products, and went above and beyond to ensure that we would get the vehicle by c.o.b. I recommend Bell Lexus and Mel to anyone looking to purchase a vehicle. More

ATTITUDE ATTITUDE AND MORE ATTITUDE Went into this dealership to purchase a car about 3 weeks ago. Found a very low milage 2015 Lexus that I liked. I was trading in a low milage car fo Went into this dealership to purchase a car about 3 weeks ago. Found a very low milage 2015 Lexus that I liked. I was trading in a low milage car for the same year. My car had a higher MSRP. The salesgirl offered a test ride and called the manager over to appraise my car. He came over to me and told me what the Mannheim auction would pay for my car. I was OVERLY outraged by his approach and ignorance in treating a customer with respect. I stormed out of the dealership. The following day, I telephoned the salesgirl and told her of my interest in the car to which she said that she was off, and would get back to me the following day when she was at the dealership. I never heard from the dealership and wound up buying a car at another dealership. I would DEFINATELY avoid this dealership unless you want to be mistreated by poor customer service!!!! More

Consistently Great Service Another excellent experience at Bell Lexus N. Scottsdale. Not only did the guys fix my primitive car, they did a little cosmetic work--repainted the b Another excellent experience at Bell Lexus N. Scottsdale. Not only did the guys fix my primitive car, they did a little cosmetic work--repainted the bumper and polished my headlights--wow! I can see the road at nighttime now! I have NEVER been the recipient of such consistently great customer service! More

low pressure, dignified experience had a really great, low pressure, dignified experience buying a new car. everyone was very professional from the Aaron the sales person, manager, fina had a really great, low pressure, dignified experience buying a new car. everyone was very professional from the Aaron the sales person, manager, financing, service consultant, electronics consultant. really did a high class job throughout the whole experience. especially like that the sales team didn't keep calling me with high pressure sales tactics. More

Top Notch The guys at Bell Lexus are top notch, and definitely understand the importance of customer service. After owning countless luxury cars over the years, The guys at Bell Lexus are top notch, and definitely understand the importance of customer service. After owning countless luxury cars over the years, I bought my wife her dream car - an RX. Less than a year later I was so impressed that I traded for an IS350. So, the cars are great , but what has really set them apart is the service department. I'm picky and each little issue has been met with an enthusiastic "Let us take care of it". Braxton Johnson, the Service Manager has been particularly accommodating, and is the foundational reason why I'll be buying my future cars here. More

It was a pleasure working with Bell Lexus When I was researching dealerships in the area, Bell Lexus was the first dealership I stopped at in search of my new car. Their certified pre-owned in When I was researching dealerships in the area, Bell Lexus was the first dealership I stopped at in search of my new car. Their certified pre-owned inventory was the nicest I had seen the entire day, with all of their cars looking immaculate. When I found the perfect car for me, the process of negotiation began. First, Bell Lexus gave me what I wanted on my trade-in. Second, they offered a very fair price of my new car and the process was as pleasant as it could possibly be. It was a pleasure working with Normand Neal; he was very nice, entertaining ... More

Absolutely the best experience purchasing a vehicle. I recently visited Bell Lexus for a new vehicle purchase and it was absolutely the best experience that I have ever encountered in regards to purchasi I recently visited Bell Lexus for a new vehicle purchase and it was absolutely the best experience that I have ever encountered in regards to purchasing a vehicle. My sales person (Richard) was very knowledgeable and he was able to help me pick out a great car. The entire staff was very friendly and I never felt pressured to make a decision that I was not comfortable with. Kudos to Bell Lexus! More

Wonderful and easy buying experience. Wonderful and easy buying experience, I worked with Barry Bridges, who gave me excellent and fast customer care. The entire time he worked to get me t Wonderful and easy buying experience, I worked with Barry Bridges, who gave me excellent and fast customer care. The entire time he worked to get me the best deal and make it go right to get me into the car I wanted. If you want a new Lexus you have to go in and ask for him, great to work with. I am in love with my new Lexus! More

I very much liked the service and efficiency I received I brought my ES 350 to comply with a letter from Lexus to have a new handle installed in the trunk - I guess you would call it a recall issue. Made th I brought my ES 350 to comply with a letter from Lexus to have a new handle installed in the trunk - I guess you would call it a recall issue. Made the appointment, very efficient people at Bell Lexus. The service representative was very courteous, did the paperwork and I had my car back in 30 minutes. I very much liked the service I received and efficiency of the people and operations at Bell Lexus. More

Wouldn't think of taking my car any place else! This was my 2nd time having my car serviced at Bell Lexus. I wouldn't even think of taking my car any place else! I have NEVER experienced such SUP This was my 2nd time having my car serviced at Bell Lexus. I wouldn't even think of taking my car any place else! I have NEVER experienced such SUPERIOR customer service at a car dealership like I have at Bell. These folks have set the bar high! Of course the option to have a meal while waiting is amazing and the variety of snacks and spotless lounge area is comfortable - what I appreciate most is seeing every employee I had contact with - was smiling! From the young man who opened my car door for me as I arrived- and then opened the door to David Bonnell's - who was also smiling. Not a forced or fake smile either- The gal in charge of the lounge is also an asset in meeting customers needs while we wait. These folks are running a FIRST CLASS operation - I hope it never changes. As soon as I got into my car- I checked the sticker on the windshield to see when I get to come back! I LOVE Bell Lexus and can't wait to tell everyone of this place! I can't think of any changes to improve. Other folks in the lounge area felt the same way. I'm a huge fan of Bell Lexus and will be promoting it highly! More