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Bell Honda - Service Center

Phoenix, AZ

4.3
1,003 Reviews

1,003 Reviews of Bell Honda - Service Center

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March 05, 2025

I always get excellent service at BELL HONDA Service dept. Stephen is my service truck and he’s excellent at listening and Carrie now what my needs are in pointing out what needs to be done now and in t More

by sherricreager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Mar 06, 2025 -

Bell Honda responded

Sherri, thank you for sharing your fantastic experience! We're thrilled to hear that Stephen and Carrie provided you with excellent service. Our team takes pride in meeting your needs, and we appreciate your trust in us. Looking forward to seeing you again soon!

March 05, 2025

Service at this facility is topnotch. Every time with anyone of their service menbers is excellent. Very communicative and informative. I have been servicing my car with them for five ye More

by VJVANDERMEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear about your consistently positive experiences over the past five years. Our team strives to provide excellent service and clear communication, so your feedback means a lot. We look forward to continuing to serve you!

March 04, 2025

I always have a good experience when ever I bring my vehicle in to tanner. More

by SBROOME0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Mar 05, 2025 -

Bell Honda responded

It's wonderful to know that Tanner consistently provides you with a good experience. Building strong connections with our customers is important to us, and we're glad Tanner is making a difference. We appreciate your continued trust!

March 04, 2025

Quick to respond and greet you gives accurate time for the wait and offer shuttle or wait room More

by NICOLELEBARRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Bell Honda responded

Thank you for acknowledging our efforts! We believe in providing a seamless and efficient experience for our customers, and we're delighted to know we succeeded in your case. Thanks again for the review!

March 03, 2025

Steve always help us and communicates with us . Great service - we never go somewhere else More

by lulyroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Mar 04, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that Steve consistently provides you with great service and clear communication. We truly appreciate your loyalty and look forward to continuing to assist you in the future!

March 03, 2025

Nice website for appointments, service was performed timely, service advisor, Jacob very professional and friendly. More

by chuckpeabody75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Bell Honda responded

Thank you for your positive feedback regarding our website, service timeliness, and especially for recognizing Jacob's professionalism and friendliness; it's fantastic to know he contributed to your positive experience!

March 02, 2025

Someone sold my sister a Honda. 16k miles later it needs $4,500 of maintenance service. $4,500 was half the price of the car. I signed paperwork for one price on the services I had More

by granthamballe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
Mar 04, 2025 -

Bell Honda responded

We understand your concerns about the maintenance costs and the service pricing discrepancies. It is our goal to provide transparent and fair pricing to all our customers. We are glad to hear that the service performed resolved the issues with the vehicle. However, we take your feedback seriously and would like to address your concerns further. Please reach out to Trish Viramontez at TViramontez@vtaig.com to discuss this matter in more detail.

March 02, 2025

Brought truck in for new fuel pump. Two hours after I dropped it off I received a text that the part was not available. I live in New riv More

by lritz26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Bell Honda responded

We apologize for the inconvenience caused by the unavailability of the fuel pump part. Your satisfaction is important to us, and we are committed to resolving this issue. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com for further assistance.

March 02, 2025

I bought my CRV in 2013 and it's the best and most reliable vehicle I've ever owned. Joshua in service and the mechanic s have kept this machine in top shape and me safe. I bet it will go at least ano More

by holly4700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Bell Honda responded

Holly, we're thrilled to hear about your positive experience with your CRV and our service team! Your trust in us means a lot, and we’re glad Joshua and our mechanics have kept your vehicle running smoothly. Here’s to many more miles ahead! Thank you for your support!

March 02, 2025

Faith is a very awesome person to work with. She is kind and communicates well. More

by SARAHPASCHALIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Mar 03, 2025 -

Bell Honda responded

Thanks for your kind words, Sarah! We're thrilled to hear you had such a positive experience working with Faith. Our team values communication and kindness, and it's great to see that reflected in your interaction. Looking forward to more collaborations in the future!

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