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Bell Honda - Service Center

Phoenix, AZ

4.3
1,084 Reviews
Call Service Center (602) 490-8877

1,084 Reviews of Bell Honda - Service Center

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April 10, 2025

I particularly like the coating they put on the car. It makes the car look like it came off the showroom. More

by papamelj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you love the coating on your car. It's great to know it gives your vehicle that fresh showroom look. We appreciate your support and hope you enjoy your ride!

April 08, 2025

Service advisor Steve was great! , service was quick and efficient,really appreciated the ride home! More

by desertniner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 09, 2025 -

Bell Honda responded

Thank you for your kind feedback! We're glad to hear that Steve took great care of you and that the service was quick and efficient. We're happy the ride home was a helpful touch. We appreciate your support!

April 08, 2025

I got service in Bell two week ago, but not get good service. I did not get ride home and I have to stay in the lobby. More

by HARRY547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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Apr 09, 2025 -

Bell Honda responded

We understand that you did not receive the ride home and had to wait in the lobby, which is not the level of service we aim to provide. For further assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

April 07, 2025

Won’t ever be back after I was told that from now on they would charge me a 3 % charge for using my credit card. And they tried to up sell me for things I did not need. Bye bye I have been going there for More

by ezoola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Bell Honda responded

We understand that changes in payment policies can be frustrating, but the 3% fee helps cover processing costs rather than raising prices across the board. This fee is something we typically communicate, and we also offer other payment options for your convenience. As for our service recommendations, we always prioritize transparency and your vehicle’s best interest. If you’d like to discuss this further, Trish Viramontez at TViramontez@vtaig.com would be happy to assist.

April 07, 2025

On time, professional and the service technician advised me of any needed service issues. All in all very pleased. More

by CLEISER3600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our technician. Keeping our customers informed and satisfied is our top priority. We appreciate your feedback and look forward to serving you again!

April 07, 2025

I worked with Alex who I have worked with in the past. They were able to receive my car, via tow truck, run diagnostic and get me back on the road quickly. More

by lorree61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 08, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear that Alex provided you with quick and efficient service. Getting you back on the road is our top priority. We appreciate your trust and look forward to serving you again!

April 07, 2025

Tanner is the best employee there and always provides exceptional support. If he wasn’t there I probably would not go to this location. More

by SUNNYJAMES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
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Apr 08, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear about your positive experience with Tanner. Our team works hard to provide exceptional service, and it’s great to know that Tanner made such a difference for you. We appreciate your support and look forward to seeing you again soon!

April 06, 2025

Zartek scheduling is easy. This process really keeps your car looking new! Never heard of it before, but has made keeping exterior a breeze. More

by Rapid Bubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Apr 07, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear that you find Zactek scheduling easy and that it's helping keep your car looking new. Your satisfaction is our priority, and we’re glad to be part of your car care routine!

April 06, 2025

I have been going to Joshua for a few years now. I trust him to tell me what I need and when I don’t need work done. I trust him. More

by Cincotta-Altruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Bell Honda responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with Joshua. Trust is key in our line of work, and we’re glad you feel confident in our services. Looking forward to seeing you again soon!

April 06, 2025

Amazing dealership they have excellent sales employees and a fantastic service team. Definitely coming back for another vehicle in the future. More

by Curieinf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Bell Honda responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our sales and service teams. We look forward to welcoming you back for your next vehicle. Safe travels until then!

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