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1,176 Reviews of Bell Honda - Service Center
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July 27, 2024
Joshua is great - knows my history, car, service requirements & he doesn’t over sell unnecessary services. requirements & he doesn’t over sell unnecessary services. More
by BRENDA25
Verified Customer
July 26, 2024
I recently had an excellent experience thanks to Faith. She was incredibly personable and helpful throughout the entire process. Faith made sure I was comfortable and had everything I needed ahead o Faith. She was incredibly personable and helpful throughout the entire process. Faith made sure I was comfortable and had everything I needed ahead of time. She took the time to explain the process clearly and answered all my questions. She also assisted me in getting a rental car and kept me updated, calling me when my car was finished being worked on. Faith's dedication and attention to detail made the whole experience smooth and stress-free. Highly recommended! More
by LaToya Dunson
Employees Worked With
Faith Williamson
July 26, 2024
Mike was the service manager. He was on time and he. Saw to it all the work got done. He a good guy, and he represents your company well. I find a table and chair in the waiting a He was on time and he. Saw to it all the work got done. He a good guy, and he represents your company well. I find a table and chair in the waiting are that allowed me to get work done. Your mechanics must be doing good work. At 46,000 miles there has not even been a minor mechanical problem. Thanks Bell Honda. Ken and Alice Christianson. More
by ODINWAN
Employees Worked With
Mike, service manager and a young fellow that checked me in.
July 26, 2024
Joshua was helpful and very informative. He is my new Service Advisor. I’m Very happy! He is my new Service Advisor. I’m Very happy! More
by @CLASSOF1983 - Rob
Employees Worked With
July 26, 2024
Every time I come to the service center I’m greeted in a timely-manner & taken to an office, also in good time. Customer interactions are always pleasant, & the representatives are great at keeping you in t timely-manner & taken to an office, also in good time. Customer interactions are always pleasant, & the representatives are great at keeping you in the loop about your car. Have been coming here since I purchased my car, across the street at the dealership in 2018! More
by amandasalazar14
Employees Worked With
Q Barrino
July 26, 2024
The service took several hours for an oil change. I was told by a couple people in your sales department it was less than an hour guaranteed. I don't have this horrible experience at Tempe Honda. Plu I was told by a couple people in your sales department it was less than an hour guaranteed. I don't have this horrible experience at Tempe Honda. Plus, I was sent home with my vehicle that wasn't working correctly. When I returned to ask why I was told they can't let me take my vehicle because it was a safety hazard. The latch all of a sudden wasn't working and all I did was drive it back to the sales parking lot. I'm supposed to receive a credit as promised by the service manager and haven't received it. This is now the 2nd email requesting it. My mom bought a new vehicle paying over $45,000+ and I can't get a credit of $60. This makes no sense. I give my service advisor a -1/10. She was trying to upsell me before I said what I needed then wouldn't stop after I asked over 7 times. Yes I counted. I would never use this service department again. Ever!!! More
by L_SCAFF
Employees Worked With
Just Tran, Crystal I believe
July 26, 2024
It was easier to find on the map. It looked good when I first arrived. There was no clear direction for appointments. He didn’t seem like appointments mattered because other people we It looked good when I first arrived. There was no clear direction for appointments. He didn’t seem like appointments mattered because other people went first I got there early. I’m just taking care of 15 minutes after my appointment time even though I got there 10 minutes early. More
by ANTHONYCOCHRANE1982
Employees Worked With
Tj Ridenour
