Back

Bell Honda - Service Center

Phoenix, AZ

4.3
1,024 Reviews

1,024 Reviews of Bell Honda - Service Center

Sort by
June 14, 2024

Joshua was great and really professional, as well being providing sufficient information about the services being provided. More

by rcowles3
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that Joshua provided you with great and professional service, while also ensuring you had sufficient information about the services being provided. Your satisfaction is important to us, and we appreciate your kind words about Joshua's professionalism. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We value your business and look forward to serving you again in the future!

June 14, 2024

Way over priced for service. Better to go to independent shop. Oil change only here, if there is a coupon. More

by TERRY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Barrino
June 14, 2024

I purchased a 2019 Honda Civic a few months back, the purchase process was difficult and made more challenging by your staff. I was repeatedly pressured to accept add-on costs for things that I did n More

by Honda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jafaro was the only helpful and friendly employee., Angel Delgado
June 14, 2024

Very pleased with the professional, courteous, and knowledgeable service manager (Brandon). And, very pleased with the quality of workmanship. More

by GSD681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 17, 2024 -

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that Brandon provided professional, courteous, and knowledgeable service as the manager, and that you were pleased with the quality of workmanship. Customer satisfaction is our top priority, and we're grateful for your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future!

June 13, 2024

Very quick to help complete two recalls, an oil change, and multi-point inspection. However, tried to upsell maintenance services that I had already done the week before. More

by BDSABO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
June 13, 2024

The service was excellent from the time O called until the gave me the keys back with all the service done. Excellent More

by Oscar R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven service department
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

My advisor Brandon Reyes was so polite and helpful. I had so many questions about my vehicles service history and he took the time to look things up and explain them to me. My oil change was done in th More

by BAUTISTA.NDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

Crystal is always so amazing to me and takes care of me whenever I need anything! Been coming here for 10+ years More

by Janellz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

Faith Williamson is one o kind. Bell honda is lucky to have her. She restored my "Faith" in your service center. More

by WPO3313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson.
Jun 13, 2024 -

Bell Honda responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

June 13, 2024

I believe I was over charged on labor. I calledand asked to speak to the Service Manager. I was told he was not available and he would call me back. I have not heard from him. More

by kylealford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Jun 13, 2024 -

Bell Honda responded

At your earliest convenience, please reach out to Justin Tran, Service Manager at 602-298-2039, to discuss this further.

...
75
...