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Bell Honda - Service Center

Phoenix, AZ

4.3
1,179 Reviews

1,179 Reviews of Bell Honda - Service Center

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July 31, 2024

Brandon took me without an appointment and gave me great customer service. Their assessment of my car turned up something that needed attention and they were able to take care of it. I left feeling confiden More

by NANSWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
July 31, 2024

Micheal was very thorough and helpful. I appreciate his help in getting my repairs completed. Thanks! More

by JERRY.SLAWSoN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal in service department
July 31, 2024

Twice my car was brought in and it took 2 trips back to get it right and when they called me to say it’s done I had to wait 20 minutes for them to let me pay More

by Pkwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
Aug 19, 2024 -

Bell Honda responded

We regret that you experienced inconvenience with your recent service visits and the delay in processing your payment. We strive to provide efficient and effective service, and it’s clear we missed the mark in your case. We would appreciate the opportunity to discuss this further and ensure we address any remaining concerns. Please reach out to Trish Viramontez at TViramontez@vtaig.com. We’re committed to making things right and improving our service based on your valuable input.

July 31, 2024

Super fast service and Michael Vu was great at communicating! Gave me options and worked with me on schedule More

by shelby2887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
July 30, 2024

Joshua is someone I trust to recommend service for my vehicle. The Honda service department provides quality service which has kept my vehicle running like new. More

by shaunahawkins10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

My Honda civic was bought at Bell Honda 20 years ago. I have used them for all my service. My service rep joss is the best. He is what keeps me coming back to Bell Honda More

by GLOVER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Excellence in communications & service. . bring here over others due to communication ……aaaaaaaaaa. Aaaaaaaaa aaaa aaaa aa More

by gatewoodkellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Joshua always come takes care of our Hondas with the right solution, on time and a good price for what was done. More

by DANBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

This dealership works very good. Very welcoming and friendly service. I didn’t wait more than 10 minutes to be attended. More

by MICHELLE.CABELLERO209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
July 30, 2024

Tanner guides me with my maintenance on my car . He tells me everything i need to know about what is wrong with my car and what services I'm going to need step by step. Overall I'm happy with his pe More

by RACHEL_DEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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