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Bell Honda - Service Center

Phoenix, AZ

4.3
1,179 Reviews

1,179 Reviews of Bell Honda - Service Center

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August 01, 2024

I’ve always had a great service experience at Bell Honda with Joshua. He’s so communicative, knows his stuff, and is fun to work with. I will always do my service with him and Bell Honda. More

by ajohnson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Was greeted by service adviser quickly upon arrival. Service I needed was performed at the price estimated and in the time frame given. More

by DAVIDCALLENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
August 01, 2024

The whole process was really timely, and the advisor made sure I was informed about each step of the way. More

by whultsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Stephen in service is terrific. His care for customers and their cars is first class. More

by jo.ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
August 01, 2024

The service dept are very helpful my service person Steven is the best thank you More

by CRAFTSBYJUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
August 01, 2024

Michael was really great. He make sure that the parts needs to be replace are still covered with the mpp and it was covered. I bought the car in Bell Honda and all my serv More

by FRANCIS.TE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael VU
July 31, 2024

Service is always great when I bring my Honda in and it didn’t take that long to do what I had set up an appointment for. Service also with a smile if you had any extra questions, they promptly answered th More

by AKKUWANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Seemed promising at first. Then TJ diagnosed right on the spot before receiving the car. More

by CCDIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ
Aug 19, 2024 -

Bell Honda responded

Thank you for sharing your feedback. We’re glad to hear that the initial impression was positive. However, we’re sorry to learn about the concerns with the diagnosis process. To ensure all your concerns are addressed, please reach out to Trish Viramontez at TViramontez@vtaig.com. We’re here to help and appreciate the opportunity to improve.

July 31, 2024

Josh is great love working with him. He is very professional.Always there to help when ever I need something done. More

by JUDYBALLARD43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Excellent customer service and knowledgeable staff. They explained everything about my car and what was needed. Thank you More

by GUTIERREZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Moya
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