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Bell Honda - Service Center

Phoenix, AZ

4.3
1,046 Reviews
Call Service Center (602) 490-8877

1,046 Reviews of Bell Honda - Service Center

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March 30, 2025

Good, Nick the finance manager was very helpful and very good at explaining the material/papers needing to be signed More

by joeyausloos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Herberger
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Mar 31, 2025 -

Bell Honda responded

Thanks for the great feedback, Joey! We're thrilled to hear that Nick provided excellent support and clarity during the process. Our team is dedicated to making things as smooth as possible for our customers. We appreciate your kind words!

March 30, 2025

Responsive and professional. Answered questions. Timely completion of the work. Good follow up and quick service. More

by FLAUGHL1NAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your feedback on our responsiveness and service means a lot to us. We're committed to keeping up the good work!

March 30, 2025

Very helpful reviewed everything with me. Was very personable easy talk with about pricing and concerns More

by Eawilson0313
Recommend Dealer
Yes
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Mar 31, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you found our team helpful and approachable. Your satisfaction means a lot to us, and we’re here to assist with any future questions or concerns. Looking forward to working with you again!

March 30, 2025

They ordered the wrong part, first visit. 2nd visit they broke a piece on the door latch and gave us a rental car. 3rd visit they had everything fixed. We live 18 miles away. More

by cfent-huntley
Recommend Dealer
No
Employees Worked With
Michael V
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Mar 31, 2025 -

Bell Honda responded

We appreciate your patience as we worked to resolve the issues with your vehicle. If you have any further questions or need assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 30, 2025

I am more dissatisfied with the Honda brand than the dealership. My service advisor is polite and professional, and I think she’s been honest with me, but she can only work within the confines of the qu More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t rate these people; I don’t know any of them except Joshua. He was my service advisor 4 years ago.
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Mar 31, 2025 -

Bell Honda responded

We appreciate your recognition of our service advisor's professionalism and honesty. If you would like to discuss your experience further, please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

March 29, 2025

Best advisors with the best service, always honest repairs to keep me and my loved ones safe! More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Bell Honda responded

Rachel, thank you for your fantastic feedback! We’re thrilled to hear you appreciate our honest approach and commitment to safety. Your trust means everything to us, and we’re here for you and your loved ones whenever you need us!

March 29, 2025

Joshua is a super guy to work with. He always takes excellent care of me and is honest. More

by TWOMUTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Bell Honda responded

Thanks for the kind words! We're thrilled to hear that Joshua has provided you with such great service. His dedication to honesty and care really makes a difference. We appreciate your support!

March 28, 2025

Great experience with the service dept that I always receive from Joshua at Bell Honda More

by Dasuztirado@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Service Dept
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Mar 31, 2025 -

Bell Honda responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with Joshua in our service department. Your support means a lot to us, and we look forward to serving you again!

March 28, 2025

Easily made an appointment that worked for me. She was friendly and knowledgeable about taking care of what I wanted. More

by tryhealingtouch
Recommend Dealer
Yes
Employees Worked With
Alicia?
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Mar 31, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that you found scheduling convenient and appreciated the friendly service. Our team is dedicated to providing a great experience, and your feedback means a lot to us!

March 28, 2025

My service advisor made sure that I received the beet possible price and the work I needed.He assured me that my wait time was minimal and provided a ride to the Cracker Barrel More

by saucfam1 ill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had a great experience with our service advisor. We always aim to provide excellent service, and it’s wonderful to know you felt taken care of. We appreciate your feedback and look forward to serving you again!

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