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Bell Honda - Service Center

Phoenix, AZ

4.3
991 Reviews

991 Reviews of Bell Honda - Service Center

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March 11, 2025

They rec new tire and said I had two nails, I only had one nail and was able to get it patched else where. They tried to sale me new tires when just needed a patch More

by Dulce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal
Mar 13, 2025 -

Bell Honda responded

We understand your concern about being advised to purchase new tires when a patch seemed sufficient. Please reach out to Trish Viramontez at TViramontez@vtaig.com to discuss your experience in more detail.

March 10, 2025

Everything was done as requested and they found something that I didn’t know needed to be worked on!! Very informative. More

by E.WORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our team exceeded your expectations and uncovered additional areas for improvement. Your satisfaction is our priority, and we appreciate your support!

March 09, 2025

Great service on my last visit to Bell Honda. My Service adviser Joshua always goes out of his way to get everything done correctly and on time. More

by DAN_BEEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Bell Honda responded

Thank you for your kind review! We're so glad to hear that Joshua provided you with excellent service during your visit. It's great to know he goes above and beyond to ensure everything is done correctly and on time. We truly appreciate your feedback and look forward to serving you again in the future!

March 08, 2025

Joshua is an outstanding service advisor and has taken care of my needs since day 1. He has been my main contact with Bell Honda, but my contacts with others in the Service Dept have been professional a More

by ROSE MARY METS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Have not had contact with other departments
Mar 10, 2025 -

Bell Honda responded

Thank you for your great review! We're so happy to hear that Joshua has been outstanding in taking care of your needs and providing excellent service. It's also wonderful to know that your experiences with others in the Service Department have been just as professional and helpful. We truly appreciate your feedback and look forward to continuing to serve you in the future!

March 08, 2025

Always get exceptional service here when I need to have service to car an service advisors are always friendly an helpful More

by Rbanks3524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you consistently receive exceptional service from our team. Our advisors are dedicated to providing friendly and helpful support. We look forward to seeing you again soon!

March 08, 2025

Not respectfully I just want to do the oil change and he copied what I said to his coworker next to him. More

by ZJ5823777
Recommend Dealer
No
Employees Worked With
Tanner Moya
Mar 10, 2025 -

Bell Honda responded

We apologize for your experience regarding the oil change. We take your feedback seriously and would like to address your concerns. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com to learn more about the situation.

March 06, 2025

Whenever I went there twice I have been wonderfully received by Brandon. He gave excellent service and provided good information. I loved it and will continue to keep going. More

by RCORRALES7852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear about your positive experiences with Brandon. Our team is dedicated to providing excellent service, and it’s great to know you felt welcomed. We look forward to seeing you again soon!

March 06, 2025

The stealership is too expensive. Would not help. My daughter purchase a new car. She then went to Toyota where she was treated wonderfully. The service department here is too expensi More

by CROLEXCELSIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Bell Honda responded

We strive to provide excellent service, and we regret to hear that we did not meet your expectations. If you would like to discuss this matter further, please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

March 05, 2025

I always get excellent service at BELL HONDA Service dept. Stephen is my service truck and he’s excellent at listening and Carrie now what my needs are in pointing out what needs to be done now and in t More

by sherricreager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Mar 06, 2025 -

Bell Honda responded

Sherri, thank you for sharing your fantastic experience! We're thrilled to hear that Stephen and Carrie provided you with excellent service. Our team takes pride in meeting your needs, and we appreciate your trust in us. Looking forward to seeing you again soon!

March 05, 2025

Service at this facility is topnotch. Every time with anyone of their service menbers is excellent. Very communicative and informative. I have been servicing my car with them for five ye More

by VJVANDERMEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Diemert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear about your consistently positive experiences over the past five years. Our team strives to provide excellent service and clear communication, so your feedback means a lot. We look forward to continuing to serve you!

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