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Bell Honda - Service Center

Phoenix, AZ

4.3
1,028 Reviews

1,028 Reviews of Bell Honda - Service Center

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June 29, 2024

Have been going to this dealership for many years. Great service and honest representatives. Appreciate not requesting items to fix that are not necessary. More

by J.LOPEZ102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
June 29, 2024

Service advisor really easy to talk to and understood the issues and was willing to take the concerns to his team to find the issue. More

by civico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

The service department provides prompt professional service.the service completed at the time stated. I would persons to Josh as service advisor More

by abarragan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

I have always used the dealer service drive (this is my third Honda). I really hate the high turnover in service advisors. I rarely have the same one twice. More

by WRIICHIINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
June 29, 2024

Called in for last minute appointment, due to dead battery no worries 👍 I'm back on the street. More

by ISIDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
June 25, 2024

Good communication I like that they had the patients to explain and also to listen to me and my concerns. My favorite thing about the dealership is that they don’t try to make you spend money that you don’ More

by KA1VAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
June 25, 2024

Our service contact (Faith) provided us with CARFAX re: past services and advised us as to necessary services going forward. It was extremely expensive, but needed vehicle safe for family. We will continue More

by BRICKFAM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
June 23, 2024

Not very competent, not truthful, I would avoid. Doesn’t communicate well at all. Go elsewhere More

by metalman1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Youssef
Jul 01, 2024 -

Bell Honda responded

Thank you for your feedback. We sincerely apologize for the negative experience you had with our dealership. This is not the level of service we aim to provide, and we take your comments very seriously. At your earliest convenience, please contact our General Sales Manager, Walid Doumit, at WDoumit@gmail.com. We would like to discuss your experience in detail and work to make things right. Thank you for bringing this to our attention.

June 22, 2024

excellent customer service. Very proffesional sproach at the check in counter. I was welcome with smile.Faith from the customer sevice counter explain to me with details about More

by PAWELCOPPERSEDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Faith, Steve Emery, Q Barrino, Trish Hernandez, Max Dunmire
June 22, 2024

Tanner was great . .took care of all services. Great experience working with Tanner . Thank you More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
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