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886 Reviews of Bell Honda - Service Center
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July 20, 2018
Q is always great to work with! Every time I am at Bell Honda, I look forward to working with Q. He is professional, friendly, and always extremely efficient. He definitely goes out Every time I am at Bell Honda, I look forward to working with Q. He is professional, friendly, and always extremely efficient. He definitely goes out of his way to make sure his customers are well taken care of. I am so impressed by his customer service and communication skills. I would recommend Q to all of my friends and family members because I know he would take great care of them! More
by eliezat
Employees Worked With
Q Barrino
June 30, 2018
Great customer serice! Bell Honda is always on point when I bring my car in. Codi has been my guy for over a year now and he always gets me in and out ASAP. Thanks guys!! Bell Honda is always on point when I bring my car in. Codi has been my guy for over a year now and he always gets me in and out ASAP. Thanks guys!! More
by Cori.avery
Employees Worked With
Codi Avery
June 28, 2018
They turn disaster In to the world’s best class customer se I would like to give a big huge shout out to Bell Hondas best world-class customer service, I was a mean one I was so upset but no matter what I sai I would like to give a big huge shout out to Bell Hondas best world-class customer service, I was a mean one I was so upset but no matter what I said and did they were very kind and helpful and understanding and did everything in their control to take care of me and I really appreciate that you don’t find world-class customer service ,like this anywhere thank you to Brendan Dearie and Robby Motz Without you both there is no Bell Honda👍🏽 More
by Bonitahoggs
Employees Worked With
Brent
June 12, 2018
Good sales dept, but service dept is terrible Easy, pleasant purchasing experience. Serve ce dept is another story. CRV delivered with a tire leak. Two trips back and they couldn’t find it. A tire Easy, pleasant purchasing experience. Serve ce dept is another story. CRV delivered with a tire leak. Two trips back and they couldn’t find it. A tire store found it and fixed it for free in 15 minutes. Wanted a dash mat. The parts department didn’t have any and wanted $60 to order one, and laughed, thought is was funny that anyone would want one. Went to another dealer and got one on the spot for $39. They saw nothing funny about it. Got tires rotated. They never reset the TPMS afterwards. I had to pull over after leaving to reset it myself. Not a big deal, but why didn’t the dealer do it? They charged enough for the rotation. I will never use their service dept again. Not for any reason. Would buy from them, but not trust them to work on it. More
by Stingray14
Employees Worked With
Jason Teel
May 22, 2018
Service Department Are Lying Shysters I was a loyal Bell Honda customer for 17 years, having purchased 4 new Honda vehicles from them and giving them 100% of my service work. However, I w I was a loyal Bell Honda customer for 17 years, having purchased 4 new Honda vehicles from them and giving them 100% of my service work. However, I will NEVER do business with them again! STAY AWAY from their service department! Their service reps and service manager routinely lie about un-needed repairs, and I have caught them recently stating that I needed a new battery, which was a lie since I had the battery re-tested by three different auto service departments and it is fine. Then, George, the service manager verbally gave me an "out the door" price for replacing my timing belt, then tried to tack-on a $42 "environmental fee" when I picked-up the vehicle. After checking with three other Phoenix Honda dealers, they stated that no environmental fee should ever be added for a timing-belt replacement! Again, another lie! Finally, when I called George to express my feelings about him lying to me, he talked over me, and would not allow me to express myself. When I escalated the conversation to express my disgust with his unprofessional and condescending attitude, he HUNG UP ON ME! STAY AWAY FROM THIS DEALER! More
by odysseyguy
May 01, 2018
This place and its sales people are the most untrustworthy I ’ve ever met in my life. They lie about the condition of they’re vehicles and pretty much attempt to force you to buy a car from them. They sold me a ’ve ever met in my life. They lie about the condition of they’re vehicles and pretty much attempt to force you to buy a car from them. They sold me a car with a broken A/C and promised to have it fixed for me within two hours but it’s been a 17 days now and still haven’t seen anything from them. Every time a try to get a hold of the salesman or Sales manager to speak with the about they’re broken A/C system they make every attempt to avoid me or have me wait hours then never show up. I promise to drag these people to court to pay for their fraudulent business and I would advise anyone thinking of buying a vehicle to go elsewhere and completely avoid these scammers. They need to be shutdown by the government and held accountable for their crimes of scamming innocent people. They are still holding on to my car to supposedly fix the A/C till this day and won’t tell me i s whereabouts. I am truly heartbroken. More
by Hossein khalafat
Employees Worked With
The store
March 31, 2018
Great guys! Love Bell Honda service. Codi has always taken great care of me and my family ! We will continue to buy and service cars here ! Thank you guys for car Love Bell Honda service. Codi has always taken great care of me and my family ! We will continue to buy and service cars here ! Thank you guys for caring. More
by Cooper12
Employees Worked With
Codi Avery
March 31, 2018
Q is fantastic! He was very friendly and helpful! I even asked for him when I came back a second time because he was so nice! :) He remembered my reasoning for my se He was very friendly and helpful! I even asked for him when I came back a second time because he was so nice! :) He remembered my reasoning for my service and had answered all my questions I needed! I highly recommend Q! More
by Taylormayers
Employees Worked With
Q Barrino
March 01, 2018
Service Advisor Trish was awesome! Trish is my service advisor and i was very impressed with her confidence and product knowledge. She's a sweetheart and anybody would be lucky to have Trish is my service advisor and i was very impressed with her confidence and product knowledge. She's a sweetheart and anybody would be lucky to have her as there service advisor. Definitely going to recommend my family and friends to go see her for there services. More
by mikeP
Employees Worked With
Trish Hernandez
January 26, 2018
Great service and very knowledgeable service advisor I keep coming back here to this dealership for over 10 years now and everyone has treated me good, my last service advisor young man Turan Zafari is b I keep coming back here to this dealership for over 10 years now and everyone has treated me good, my last service advisor young man Turan Zafari is by far the best advisor I've been working with, no gimmicks no hidden or unnecessary charges, highly recommending their services to all. More
by SamedS
Employees Worked With
Turan Zafari
