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Bell Honda - Service Center

Phoenix, AZ

4.3
1,029 Reviews
Call Service Center (602) 490-8877

1,029 Reviews of Bell Honda - Service Center

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July 25, 2024

They got me in very quickly the same day and got my car finished and ready to go! More

by julie.tarbutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
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Jul 30, 2024 -

Bell Honda responded

Thank you for the great feedback! We’re glad we could accommodate you quickly and get your car ready in no time. If you need anything else, don’t hesitate to reach out.

July 25, 2024

Josh is the best service manager I’ve ever had and the main reason I take my car to be serviced at Bell Honda!!!!!!! He is knowledgeable and friendly and trustworthy! More

by DINGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Bell Honda responded

Thank you for your wonderful feedback! We’re thrilled to hear that Josh has made such a positive impact on your service experience. We’re proud to have him on our team and are delighted that his knowledge, friendliness, and trustworthiness have earned your loyalty. If you need anything else, just let us know!

July 25, 2024

My service advisor is very knowledgeable and the service department did a great job on servicing my vehicle More

by Lakeisha Gilchrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
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Jul 30, 2024 -

Bell Honda responded

Thank you for your feedback! We’re delighted to hear that your service advisor provided knowledgeable assistance and that our service department did a great job on your vehicle. We appreciate your kind words and look forward to serving you again in the future!

July 25, 2024

Worst sales and service, I feel cheated as the agent who sold me the car has not given proper details about the car More

by rag_huarabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Diemert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Garcia, Kirk Jimerson, Ariannah Crane, Brandon Carillo, Ashley Finney, Kimberly Hodo, Michael Coleman
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Aug 01, 2024 -

Bell Honda responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that all our customers receive accurate and thorough information. To address your concerns and resolve this issue, please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com. We appreciate your feedback and are committed to making things right. Thank you for bringing this to our attention.

July 24, 2024

This dealership is the reason car sales reps have such a bad name. Misleading prices online; jacking their jaws unnecessarily while customers idle, needlessly; selling used cars without their service dept d More

by MRS.SHOCKJAY+AUTOLOANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirk was fantastic!!! Amaya & sales floor Mike were both great!! Keith & Shane wanted me to leave as a happy customer to avoid this negative review. Service dept Ray broke my car so badly that I had to have it towed away to a different mechanic.
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Jul 29, 2024 -

Bell Honda responded

We're sorry to hear about your experience and appreciate your feedback. We aim to provide transparent and efficient service to all our customers. Please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com so we can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention.

July 24, 2024

Good service wait time was long but I do wish I got updates during my service More

by AUTUNNBUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj
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Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We understand the importance of timely updates during your service. We'll work on improving our communication to keep you better informed. If you have any other concerns or need assistance, please let us know!

July 24, 2024

Brandon was our service writer. He greeted us took our information. Very pleasant. He also replaced a missing splash shield screw for us. More

by RLWALBORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
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Jul 29, 2024 -

Bell Honda responded

Thank you for sharing your experience! We’re delighted to hear that Brandon provided excellent service and took care of the missing splash shield screw. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to assisting you again!

July 24, 2024

Excellent service from Brandon I was a walk in took care of my needs so friendly will be back! More

by heidi_mbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
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Jul 30, 2024 -

Bell Honda responded

Thank you for the kind words! We're thrilled to hear that Brandon provided excellent service and took care of your needs. We're looking forward to your next visit and are here to help with anything else you might need. Have a great day!

July 24, 2024

Faith was very kind & prompt. She kept me informed and called with the estimate. Thank you More

by Denise Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for sharing your experience! We’re glad to hear that Faith was kind, prompt, and kept you well-informed. Your feedback is greatly appreciated, and we’ll make sure to pass along your thanks to Faith. We look forward to serving you again!

July 24, 2024

Bell honda has good customer service, nice and cool waiting room and quick service provided. More

by MJ_RAIZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dunmire
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for the positive feedback! We're delighted to hear you enjoyed our customer service, waiting room, and quick service. If you need anything else, feel free to reach out. We look forward to serving you again!

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