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Bell Honda - Service Center

Phoenix, AZ

4.3
1,044 Reviews

1,044 Reviews of Bell Honda - Service Center

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April 06, 2025

I always feel that Joshua if thorough with the information provided recommendations. The services were done well and in the time quoted. More

by Cmmey42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bell Honda responded

Thanks for your fantastic feedback! We’re thrilled to hear that Joshua's thoroughness and timely service made a positive impression. Your support means a lot to us, and we look forward to continuing to provide you with great experiences!

April 06, 2025

Bell Honda is by far my Favorite dealership in the valley they really take care of there customers More

by MHARDY0303@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Apr 08, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Bell Honda is your favorite dealership. Our team is dedicated to providing great customer care, and it’s wonderful to know you feel that way. We look forward to seeing you again!

April 06, 2025

I stopped by to make a reservation for service & they said how about now? They were kind & did a great job. Saved me a trip back, which is not close to me. I am very happy !!!!!! Thank you More

by Ja13harte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Bell Honda responded

Thanks for sharing your experience! We're thrilled to hear our team could accommodate you on the spot and that you left happy. Your satisfaction means everything to us, and we look forward to serving you again soon!

April 03, 2025

My appointment was at 11:00 am and it should have taken 2 hours to put the Zaktek finish on my car they didn’t start it till 2:30 pm. I was waiting there from 10:30am to 4:30 pm. I was mad why make an appoin More

by BFG1976
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Bell Honda responded

We understand your frustration with the scheduling and the delay in starting the Zaktek finish on your car. Your time is valuable, and we appreciate you bringing this to our attention. For further assistance, please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com.

April 02, 2025

I went for fixing noise from underhood. They replaced belt and noise was not fixed. They replaced belt for no reason and I felt like wasted money in the service. More

by pmvino
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Bell Honda responded

We understand your concerns about the noise issue and the replacement of the belt. Please reach out to Trish Viramontez at TViramontez@vtaig.com for assistance.

April 01, 2025

I had an appointment to perform a recall. I had a Monday morning appt and was assured that the car would be ready same day. I called Monday morning to ensure the service dept had the keys and More

by Curt
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Bell Honda responded

We understand the importance of timely communication and regret that you were informed about the unavailability of the part after your appointment. For further assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 31, 2025

I had excellent customer service with a nice service person and good quality work. I like that dealership very much. More

by KENNY.LEW1S.AZ12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're thrilled to hear that you received excellent customer service and quality work. It's great to know you had a positive experience at the dealership. We truly appreciate your feedback and look forward to serving you again in the future!

March 30, 2025

Service technician was polite, knowledgeable, not pushy which made me comfortable. Wii definitely return for future service. More

by anetaeliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Mar 31, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear about your positive experience with our technician. Comfort and knowledge are key to great service, and we look forward to welcoming you back for your future needs!

March 30, 2025

Good, Nick the finance manager was very helpful and very good at explaining the material/papers needing to be signed More

by joeyausloos02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Herberger
Mar 31, 2025 -

Bell Honda responded

Thanks for the great feedback, Joey! We're thrilled to hear that Nick provided excellent support and clarity during the process. Our team is dedicated to making things as smooth as possible for our customers. We appreciate your kind words!

March 30, 2025

Responsive and professional. Answered questions. Timely completion of the work. Good follow up and quick service. More

by FLAUGHL1NAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your feedback on our responsiveness and service means a lot to us. We're committed to keeping up the good work!

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