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Bell Honda - Service Center

Phoenix, AZ

4.3
903 Reviews

903 Reviews of Bell Honda - Service Center

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June 25, 2024

Good communication I like that they had the patients to explain and also to listen to me and my concerns. My favorite thing about the dealership is that they don’t try to make you spend money that you don’ More

by KA1VAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
June 25, 2024

Our service contact (Faith) provided us with CARFAX re: past services and advised us as to necessary services going forward. It was extremely expensive, but needed vehicle safe for family. We will continue More

by BRICKFAM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
June 23, 2024

Not very competent, not truthful, I would avoid. Doesn’t communicate well at all. Go elsewhere More

by metalman1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Youssef
Jul 01, 2024 -

Bell Honda responded

Thank you for your feedback. We sincerely apologize for the negative experience you had with our dealership. This is not the level of service we aim to provide, and we take your comments very seriously. At your earliest convenience, please contact our General Sales Manager, Walid Doumit, at WDoumit@gmail.com. We would like to discuss your experience in detail and work to make things right. Thank you for bringing this to our attention.

June 22, 2024

Tanner was great . .took care of all services. Great experience working with Tanner . Thank you More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
June 22, 2024

excellent customer service. Very proffesional sproach at the check in counter. I was welcome with smile.Faith from the customer sevice counter explain to me with details about More

by PAWELCOPPERSEDONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Faith, Steve Emery, Q Barrino, Trish Hernandez, Max Dunmire
June 21, 2024

The service advisor provided great customer service. He was a very good communicator. He kept me advised on the status of the service that was being performed. He even followed up with me the day after More

by JD.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Yan
June 21, 2024

Great customer service! Everything gets done in a timely manner. Faith did excellent with communication and overall customer satisfaction More

by Ihall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
faith
June 20, 2024

Tanner was fantastic. Helped me decide what needed to get done, kept me aware as service continued, and got me my vehicle back in good time with no problem. No muss, no fu More

by SFRISHCOSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
June 19, 2024

I always take my car to Bell Honda because the service is always good and the service staff is friendly and efficient. More

by EMY724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
June 19, 2024

Have been coming to this location for 9years now and I will never change it. Best service and they are so helpful in every services my car needs. More

by ELLISA.SOLLIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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