Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bell Honda - Service Center

Phoenix, AZ

4.3
906 Reviews
Call Service Center (602) 490-8877

906 Reviews of Bell Honda - Service Center

Sort by
July 25, 2024

Worst sales and service, I feel cheated as the agent who sold me the car has not given proper details about the car More

by rag_huarabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Diemert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Garcia, Kirk Jimerson, Ariannah Crane, Brandon Carillo, Ashley Finney, Kimberly Hodo, Michael Coleman
Report | Print
Aug 01, 2024 -

Bell Honda responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that all our customers receive accurate and thorough information. To address your concerns and resolve this issue, please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com. We appreciate your feedback and are committed to making things right. Thank you for bringing this to our attention.

July 24, 2024

This dealership is the reason car sales reps have such a bad name. Misleading prices online; jacking their jaws unnecessarily while customers idle, needlessly; selling used cars without their service dept d More

by MRS.SHOCKJAY+AUTOLOANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirk was fantastic!!! Amaya & sales floor Mike were both great!! Keith & Shane wanted me to leave as a happy customer to avoid this negative review. Service dept Ray broke my car so badly that I had to have it towed away to a different mechanic.
Report | Print
Jul 29, 2024 -

Bell Honda responded

We're sorry to hear about your experience and appreciate your feedback. We aim to provide transparent and efficient service to all our customers. Please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com so we can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention.

July 24, 2024

Good service wait time was long but I do wish I got updates during my service More

by AUTUNNBUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We understand the importance of timely updates during your service. We'll work on improving our communication to keep you better informed. If you have any other concerns or need assistance, please let us know!

July 24, 2024

Brandon was our service writer. He greeted us took our information. Very pleasant. He also replaced a missing splash shield screw for us. More

by RLWALBORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for sharing your experience! We’re delighted to hear that Brandon provided excellent service and took care of the missing splash shield screw. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to assisting you again!

July 24, 2024

Excellent service from Brandon I was a walk in took care of my needs so friendly will be back! More

by heidi_mbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carillo
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for the kind words! We're thrilled to hear that Brandon provided excellent service and took care of your needs. We're looking forward to your next visit and are here to help with anything else you might need. Have a great day!

July 24, 2024

Faith was very kind & prompt. She kept me informed and called with the estimate. Thank you More

by Denise Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for sharing your experience! We’re glad to hear that Faith was kind, prompt, and kept you well-informed. Your feedback is greatly appreciated, and we’ll make sure to pass along your thanks to Faith. We look forward to serving you again!

July 24, 2024

Bell honda has good customer service, nice and cool waiting room and quick service provided. More

by MJ_RAIZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Dunmire
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for the positive feedback! We're delighted to hear you enjoyed our customer service, waiting room, and quick service. If you need anything else, feel free to reach out. We look forward to serving you again!

July 24, 2024

Brought vehicle in for oil change. I said I was having possible issues with the brakes and please check it out. Mechanic confirmed my suspicions. Got everything taken care of in 1 trip More

by skilos2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We're glad to hear that we were able to address both your oil change and brake concerns in one visit. If you have any more issues or need further assistance, don’t hesitate to reach out. We're here to help!

July 24, 2024

Was able to get me out hours earlier than what was initially told to me More

by Kyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jul 29, 2024 -

Bell Honda responded

We’re glad to hear that we could get you out earlier than expected! We always aim to provide efficient and timely service for our customers. If you have any more needs or questions in the future, feel free to reach out. Thanks for your feedback!

July 24, 2024

The service appt was at 7am, vehicle promised at 12pm, it was done a little after 10am. More

by jcv0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know his name, he helped me getting the car back since josh was busy.
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We’re glad to hear that your vehicle was completed ahead of schedule. If you have any further needs or questions, feel free to reach out. We appreciate your patience and look forward to serving you again!

1
...
51
52
53
...
91