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Bell Honda - Service Center

Phoenix, AZ

4.3
906 Reviews
Call Service Center (602) 490-8877

906 Reviews of Bell Honda - Service Center

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July 28, 2024

Easy to book and quick to get into. Service advisors friendly and knowledgeable. Service was quick. More

by RUTTINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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July 28, 2024

A dealership where customer service is its number one priority. Steven took great care of me. Highly recommend him to anyone coming to this dealership! More

by jacob.frost1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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July 28, 2024

Thorough, timely, friendly, comfortable , knowledgeable, customer friendly. Steven Ptashnik deserves a raise. Get carwash working. More

by terry85O21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven ptasnik
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July 28, 2024

Crystal was knowledgeable and personable! She got. Lyft ride for me and sleek stayed after the shop closed to wait for the Lyft driver to return me to then shop so I could finish the paperwo More

by REACHINGTHESTARZ543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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July 28, 2024

Thank you for your service. Service did not go smooth due to the information of my name and demographics was not updated correctly.. my appointment was not on file however my More

by MONTYNEGROMARY71889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
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Aug 05, 2024 -

Bell Honda responded

Thank you for your feedback and for your patience during your recent service visit. We apologize for the inconvenience caused by the information discrepancies and the missing appointment. To ensure this doesn't happen again, please contact Trish Viramontez at TViramontez@vtaig.com. We appreciate your understanding and look forward to resolving this issue for you.

July 27, 2024

Nice,friendly, helpful, courteous and convenient. I would and have recommended Bell Honda to so may people! More

by FAINTTONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Garcia, Kirk Jimerson, Ariannah Crane, Brandon Carillo, Ashley Finney, Kimberly Hodo, Michael Coleman
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July 27, 2024

Joshua is great - knows my history, car, service requirements & he doesn’t over sell unnecessary services. More

by BRENDA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Martinez
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July 27, 2024

The dealership was clean and tidy, service advisor Brandon Reyes was polite quick and efficient. More

by JASCOLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
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July 27, 2024

Definitely overpriced with high prices for repairs and labor but the staff are professional and kind More

by RHALAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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July 27, 2024

Michael V. is an excellent service manager! I appreciate the care the technicians take with my car. I like the text updates and service suggestions. More

by Nick D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
Report | Print
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