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Bell Honda - Service Center

Phoenix, AZ

4.3
909 Reviews

909 Reviews of Bell Honda - Service Center

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August 09, 2024

Always great service at this location. Everything is always explained to me in detail by my service advisor Michael VU. Makes all the difference. Thank you Bell Honda. More

by TARIDAVIDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
August 09, 2024

Bad customer service, tried overcharging, had to go back to get oil leak fixed the second time and drove an hour away just so that they can fix what they said they did last time. Wouldn’t recommend this pla More

by Jesslynamy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 09, 2024

They provided great service! I would highly recommend Bell Honda for all of your car needs. More

by Sarge1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
August 09, 2024

Many, many years. Always people are very helpful......Joshua has been very helpful for this very old lady with old car. More

by CORNIEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

I appreciate! The sales person and promptness in helping to resolve issues that occurred! Thank You! More

by EVANSD4028
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yusuff Olowoeshin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Always great service at this location! Alex helped me out this time and he was awesome! Friendly and professional! More

by LisaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Alfaro
August 08, 2024

I don't know a lot about cars but was mistreated, laughed at, and embarrassed by employees and supervisor. It was the most horrible experience yet from a mechanics shop. In retaliation, I believe that they d More

by VICTORBURNS533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department Supervisor
August 08, 2024

On time and very professional service. A pleasure doing business with them on a regular basis. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Bell Honda responded

Hi Joe, thank you for your kind words! We're thrilled to hear that you've had a positive experience with our services. We appreciate your ongoing support and look forward to continuing to provide you with top-notch service in the future.

August 08, 2024

I was taken on time and services were were completed without delay. No extras were added to my total bill. I can trust their work. More

by Clj4sales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Bell Honda responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our services and that everything was completed to your satisfaction. We appreciate your trust in us and look forward to serving you again in the future.

August 08, 2024

I like the dealership and the people they are all really nice and customer service skill More

by DARLENESPENCER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Bell Honda responded

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with our dealership and team. Providing excellent customer service is our top priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again soon!

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