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Bell Honda - Service Center

Phoenix, AZ

4.3
991 Reviews

991 Reviews of Bell Honda - Service Center

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March 22, 2025

Every time I go they give excellent service, which is why I always return back to them. More

by RCORRALES7852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Mar 24, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you consistently enjoy excellent service. Your loyalty means the world to us, and we can’t wait to welcome you back for your next visit!

March 22, 2025

They tried to sell me on service that my vehicle did not need. They tried to charge me more than the original quote. When I took the car in one window did not work. When I refuse the service and pick the ca More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

We understand your concerns regarding the service you received, particularly with the issues related to your vehicle's windows and the pricing. Your experience is important to us, and we would like to address this matter further. Please reach out to Trish Viramontez at TViramontez@vtaig.com to learn more about the situation.

March 22, 2025

The worst service I have ever had…just trying to get a key programmed . Don’t ever bring your car to Bell Honda .. go to Arrowhead More

by Jessepomeroysrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

it’s important to us that every customer receives the level of service they expect, and we’d like to learn more about what happened. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can discuss your concerns further.

March 21, 2025

So far ive had no issues. .usually pretty quick service. Friendly . Place is Clean and runs Smoothly. More

by DMMENACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

Thanks for the great feedback! We’re thrilled to hear you’ve had a positive experience with our service and cleanliness. We strive for efficiency and friendliness, so your recognition means a lot to us. Looking forward to serving you again soon!

March 21, 2025

Brandon is my service rep and he always makes me feel welcome and glad that I chose Bell Honda. More

by mhoward726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 24, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Brandon has made such a positive impact on your experience. We appreciate your support and look forward to serving you again soon!

March 21, 2025

Joshua is amazing. Friendly honest , always takes great care of me! Always makes sure I understand what needs to be done to my vehicle. More

by SDENIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear about your positive experience with Joshua. Our team is dedicated to providing friendly and transparent service, and it’s great to know he's taking such good care of you. Your satisfaction means a lot to us!

March 21, 2025

Dealership was very friendly. They fixed the problem that my crv had and worked with the warranty on the recall. More

by rosepruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear you had a great experience with our team and that we could help with your CR-V. Your satisfaction is our priority, and we appreciate your kind words!

March 20, 2025

They are willing to help me out no matter what the problem is, big or small. More

by AKKKABE1GE-188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that our team is always ready to help with any problem, no matter how big or small. It's our goal to provide the best support possible, and we're happy to know you're feeling taken care of!

March 20, 2025

Knowledgeable, courteous, professional & thorough The service at Bell is better than the other two dealerships I have used. More

by MOIRAGREEN250
Recommend Dealer
Yes
Employees Worked With
Brandon & Michael in the service dept
Mar 21, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that you found our service to be knowledgeable, courteous, and thorough. It's great to know that we’ve exceeded your expectations compared to other dealerships you've visited. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

March 20, 2025

Clean, courteous, professional and friendly. The only place i go for Honda service. 5 gold stars. More

by GARRETTSIMPSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Bell Honda responded

Thank you so much for the 5-star review! We're thrilled to hear that you've had such a positive experience with our team. It's great to know you trust us for your Honda service, and we truly appreciate your continued support. Looking forward to seeing you again!

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