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641 Reviews of Bell Honda - Service Center
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Verified Customer
June 13, 2024
Very quick to help complete two recalls, an oil change, and multi-point inspection. However, tried to upsell maintenance services that I had already done the week before. and multi-point inspection. However, tried to upsell maintenance services that I had already done the week before. More
by BDSABO
Employees Worked With
Brandon Reyes
June 13, 2024
My advisor Brandon Reyes was so polite and helpful. I had so many questions about my vehicles service history and he took the time to look things up and explain them to me. My oil change was done in th I had so many questions about my vehicles service history and he took the time to look things up and explain them to me. My oil change was done in the time he estimated and he walked me through the most important recommended maintenance and repairs they found for my Honda. More
by BAUTISTA.NDC
Employees Worked With
Brandon Reyes
June 13, 2024
I believe I was over charged on labor. I calledand asked to speak to the Service Manager. I was told he was not available and he would call me back. I have not heard from him. I calledand asked to speak to the Service Manager. I was told he was not available and he would call me back. I have not heard from him. More
by kylealford1
Employees Worked With
Brandon
June 13, 2024
I brought my car in to have an air conditioning problem diagnosed. Some additional services were recommended to me, and I agreed to have the spark plugs replaced and the valve adjustments since my car is diagnosed. Some additional services were recommended to me, and I agreed to have the spark plugs replaced and the valve adjustments since my car is close to 90,000 miles. In regards to the a/c, it was noted that the aftermarket cabin filter was restricting air flow so it was recommended I replace it with an OEM filter. I declined this service, since it would’ve been $90 and I can easily purchase and replace the cabin filter myself for much cheaper. When my car was returned to me, I noticed the air conditioning was making a high pitched whistling noise. A few days later, I returned to Bell Honda and purchased a genuine Honda cabin filter. When I went to replace it, I pulled out the old filter and found it completely crumpled and torn, as if it had been carelessly shoved into the slot. I replaced it with the Honda filter I purchased and my a/c is working fine now. I am extremely disappointed in how my car was returned to me, especially after spending over $1,000 for all the other service items. Communication from the advisor was also not great. I had to call more than once to ask questions about the recommended services and to make sure my car would be ready before the service center closed at 5pm. More
by emaiorella
Employees Worked With
Steven ptashnik
