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Bell Honda - Service Center

Phoenix, AZ

4.3
1,028 Reviews
Call Service Center (602) 490-8877

1,028 Reviews of Bell Honda - Service Center

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December 08, 2024

Giffin helped me to buy my new and first Honda civic hatchback car from bell Honda. I’m very happy doing business with bell Honda. More

by NOOR MAHAMMAD SHAIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

We’re thrilled to hear you had a great experience purchasing your first Honda Civic Hatchback! Congratulations on your new car, and thank you for choosing Bell Honda. We appreciate your kind words and look forward to serving you again in the future!

December 08, 2024

I’m recommend this dealer,because they have a great service and they honestly.thank you More

by eucedaoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 09, 2024 -

Bell Honda responded

Thank you! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we’re always here to provide honest and top-notch service. Looking forward to seeing you again!

December 07, 2024

Scamers ; cars has a lot a problems . dont have a certified service,since firts day car has a lot problems More

by J_1ASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Dec 10, 2024 -

Bell Honda responded

It’s important to us that every customer has a positive experience, and we understand your frustration with the issues you've encountered. We would love the opportunity to make things right. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com,

December 07, 2024

Our experience is that they were honest, efficient, and fairly priced. We have used them multiple times More

by brady.casson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thank you, Brady! We're thrilled to hear about your positive experiences with us. Honesty and efficiency are what we strive for, and it’s wonderful to know you’ve found value in our services. We appreciate your continued support and look forward to serving you again!

December 07, 2024

Very professional yet customer service oriented. Timeliness of having the vehicle ready when was promised. More

by JRAMRA
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear you had a professional experience and that we met your timeline for vehicle readiness. Your satisfaction is our priority, and we look forward to serving you again!

December 07, 2024

I was first quoted 2700 for my service. The repair had to be done in two separate services because they had to order parts. The first repair was 2300. When it was time for the second repair More

by SABACHKA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

It’s disheartening to hear about the challenges you faced regarding the pricing and communication during your repair process. We certainly don’t want any customer to feel they’ve been treated unfairly. If you would like to discuss this further and see how we can resolve the situation, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 07, 2024

I use Bell Honda, because of the service I receive, and I trust Joshua my service tech. More

by lindaverbugt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2024

The service department was able to get my car in quickly. Everyone I dealt with was polite, helpful and professional. I felt like a valued customer. More

by mjeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bell Honda responded

Thanks for your fantastic feedback! We're thrilled to hear that our service team provided you with a quick and positive experience. Making our customers feel valued is our top priority. We look forward to assisting you again in the future!

December 06, 2024

Honestly, I kind of felt there was a push to do unnecessary repairs and work, which made me very suspicious More

by dsheltphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bell Honda responded

Thanks for your feedback! We strive for transparency and appreciate your perspective. We’re always here to ensure our services meet your needs without any pressure. Your input helps us improve, and we hope to provide a better experience in the future.

December 06, 2024

I Went in for a recall on an airbag. Everything went smoothly. People were nice. More

by FISLER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bell Honda responded

We’re thrilled to hear your recall experience was smooth and our team made a positive impression! Your safety is our priority, and we appreciate your kind words. Thank you for trusting us with your vehicle!

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