Bell Honda - Service Center

I’m not satisfied at all I have been lied to & taken advantage of when I first got to the dealership I was brought in by a salesman I scheduled an appointment with him when I got there he was not there advantage of when I first got to the dealership I was brought in by a salesman I scheduled an appointment with him when I got there he was not there because he quit so now I’m speaking with someone new already when I’ve already been talking to someone that’s the first issue I have & then the offer is just horrible so I leave a few days later I get a call saying we have met your terms Mr Gethers we would like you to come in so I schedule to come in another day & the guy that I spoke with over the phone he was not there I was told because he was fired. The sales manager Waileed tell me with 1000$ down we can get you at 675$ I live 45 mins away so I make the drive I get there the sales manager tell me something different we cannot do 675 I have you at 700 with 1000$ down I will push your payments back 90 days & you have the money coming from your gap you will get that back in about a week or so. I was putting 1000$ down with the impression of my payments dropping from the 700$ that did not happen when I go to finance the financier tells me my payments isn’t pushed back 90 days it’s 60 so there’s another lie & then he tells me that I cannot get gap anywhere else I have to get it through you guys or I cannot get it at all which was another lie & then my payments was not 700 it went to 706. I go back to the dealership to talk to waileed about my gap because I still haven’t received a check in the mail like he said & then he said it went to my car but he told me I was receiving a check in the mail so there’s another lie & instead of getting frustrated with him I ask to speak with the general manager he told me there’s no one else I could speak with he’s the one to talk to which was another lie this was beyond a terrible deal the worst service I have ever got from any company of doing business I would like my gap that was promised to me that’s the only reason I was willing to put 1000$ down because I was receiving money back & that did not happen. I am beyond livid disappointed is an understatement & before I speak with anyone else I would like to speak with the general manager & I was told that was Hud Romero I sent a email to him I never heard back from anyone worst dealership ever stay away More

Service was fine, prices were outrageous. $100 for an oil change is outrageous. Will try somewhere else $100 for an oil change is outrageous. Will try somewhere else More

I have always been satisfied with this dealership and my service. The last time I was there, they did have my car for longer than I thought and I had to make a couple of calls to them versus having them kee service. The last time I was there, they did have my car for longer than I thought and I had to make a couple of calls to them versus having them keep me updated. Otherwise everything has always been good and everyone has always been very responsive. More

I love coming to Bell Honda because they have great customer service And a sweet staff customer service And a sweet staff More

I was pleased with my service as they quoted a 2 hour wait, It was ready in 2 hours. I asked about Floor Mays for my CR-V, I bought them & they installed them. Look great, wait, It was ready in 2 hours. I asked about Floor Mays for my CR-V, I bought them & they installed them. Look great, More

Giffin helped me to buy my new and first Honda civic hatchback car from bell Honda. I’m very happy doing business with bell Honda. hatchback car from bell Honda. I’m very happy doing business with bell Honda. More

I’m recommend this dealer,because they have a great service and they honestly.thank you service and they honestly.thank you More

Our experience is that they were honest, efficient, and fairly priced. We have used them multiple times fairly priced. We have used them multiple times More

Very professional yet customer service oriented. Timeliness of having the vehicle ready when was promised. Timeliness of having the vehicle ready when was promised. More