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Bell Honda - Service Center

Phoenix, AZ

4.3
991 Reviews
Call Service Center (602) 490-8877

991 Reviews of Bell Honda - Service Center

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December 09, 2024

I have always been satisfied with this dealership and my service. The last time I was there, they did have my car for longer than I thought and I had to make a couple of calls to them versus having them kee More

by pjharbor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female manager in Service that helped me with scratch - Awesome!
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Dec 10, 2024 -

Bell Honda responded

Thanks for your feedback! We're glad to hear you've had great experiences with us overall. We appreciate your input on communication and will work on improving updates during service. Your satisfaction is important to us, and we look forward to serving you even better next time!

December 09, 2024

I love coming to Bell Honda because they have great customer service And a sweet staff More

by Felicitylgainous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you enjoy our customer service and staff. Your feedback means a lot to us, and we can't wait to welcome you back to Bell Honda soon!

December 09, 2024

I was pleased with my service as they quoted a 2 hour wait, It was ready in 2 hours. I asked about Floor Mays for my CR-V, I bought them & they installed them. Look great, More

by GLORIABROOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner at 7th Ave & Bell.
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Dec 10, 2024 -

Bell Honda responded

Thanks, Gloria! We're thrilled to hear you had a great experience and that the floor mats are working well for your CR-V. We appreciate your feedback and look forward to serving you again!

December 08, 2024

Giffin helped me to buy my new and first Honda civic hatchback car from bell Honda. I’m very happy doing business with bell Honda. More

by NOOR MAHAMMAD SHAIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Griffin Spellicy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bell Honda responded

We’re thrilled to hear you had a great experience purchasing your first Honda Civic Hatchback! Congratulations on your new car, and thank you for choosing Bell Honda. We appreciate your kind words and look forward to serving you again in the future!

December 08, 2024

I’m recommend this dealer,because they have a great service and they honestly.thank you More

by eucedaoscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 09, 2024 -

Bell Honda responded

Thank you! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we’re always here to provide honest and top-notch service. Looking forward to seeing you again!

December 07, 2024

Scamers ; cars has a lot a problems . dont have a certified service,since firts day car has a lot problems More

by J_1ASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Dec 10, 2024 -

Bell Honda responded

It’s important to us that every customer has a positive experience, and we understand your frustration with the issues you've encountered. We would love the opportunity to make things right. Please reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com,

December 07, 2024

I use Bell Honda, because of the service I receive, and I trust Joshua my service tech. More

by lindaverbugt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 07, 2024

Our experience is that they were honest, efficient, and fairly priced. We have used them multiple times More

by brady.casson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bell Honda responded

Thank you, Brady! We're thrilled to hear about your positive experiences with us. Honesty and efficiency are what we strive for, and it’s wonderful to know you’ve found value in our services. We appreciate your continued support and look forward to serving you again!

December 07, 2024

Very professional yet customer service oriented. Timeliness of having the vehicle ready when was promised. More

by JRAMRA
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear you had a professional experience and that we met your timeline for vehicle readiness. Your satisfaction is our priority, and we look forward to serving you again!

December 07, 2024

I was first quoted 2700 for my service. The repair had to be done in two separate services because they had to order parts. The first repair was 2300. When it was time for the second repair More

by SABACHKA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Bell Honda responded

It’s disheartening to hear about the challenges you faced regarding the pricing and communication during your repair process. We certainly don’t want any customer to feel they’ve been treated unfairly. If you would like to discuss this further and see how we can resolve the situation, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

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