Bell Honda - Service Center

Disorganized and not up to par. There seems to be a distinct difference between customer service between sales and service. Big surprise. There seems to be a distinct difference between customer service between sales and service. Big surprise. More

Tanner Moya is the best! ! And the service center truly makes getting my serviced convenient and accessible with a clearly displayed night drop box! I love how clean my car i ! And the service center truly makes getting my serviced convenient and accessible with a clearly displayed night drop box! I love how clean my car is when I pick it up which is seriously a major bonus!!! Thank you Honda and thank you very much Tanner!!! More

I needed an alignment and oil change. Service was don’t fast and properly. Was only there for about and hour and a half Service was don’t fast and properly. Was only there for about and hour and a half More

Service was fast and done properly. I was in need of a couple service items and was in and out in two hours I was in need of a couple service items and was in and out in two hours More

Great quick services. Warm welcoming associates. Clean lobby. Associates explain things clearly related to service Warm welcoming associates. Clean lobby. Associates explain things clearly related to service More

My service advisor is always nice and very helpful and informative. When he tells you an approximate time your car will be done, it is usually on time. informative. When he tells you an approximate time your car will be done, it is usually on time. More

I’m not satisfied at all I have been lied to & taken advantage of when I first got to the dealership I was brought in by a salesman I scheduled an appointment with him when I got there he was not there advantage of when I first got to the dealership I was brought in by a salesman I scheduled an appointment with him when I got there he was not there because he quit so now I’m speaking with someone new already when I’ve already been talking to someone that’s the first issue I have & then the offer is just horrible so I leave a few days later I get a call saying we have met your terms Mr Gethers we would like you to come in so I schedule to come in another day & the guy that I spoke with over the phone he was not there I was told because he was fired. The sales manager Waileed tell me with 1000$ down we can get you at 675$ I live 45 mins away so I make the drive I get there the sales manager tell me something different we cannot do 675 I have you at 700 with 1000$ down I will push your payments back 90 days & you have the money coming from your gap you will get that back in about a week or so. I was putting 1000$ down with the impression of my payments dropping from the 700$ that did not happen when I go to finance the financier tells me my payments isn’t pushed back 90 days it’s 60 so there’s another lie & then he tells me that I cannot get gap anywhere else I have to get it through you guys or I cannot get it at all which was another lie & then my payments was not 700 it went to 706. I go back to the dealership to talk to waileed about my gap because I still haven’t received a check in the mail like he said & then he said it went to my car but he told me I was receiving a check in the mail so there’s another lie & instead of getting frustrated with him I ask to speak with the general manager he told me there’s no one else I could speak with he’s the one to talk to which was another lie this was beyond a terrible deal the worst service I have ever got from any company of doing business I would like my gap that was promised to me that’s the only reason I was willing to put 1000$ down because I was receiving money back & that did not happen. I am beyond livid disappointed is an understatement & before I speak with anyone else I would like to speak with the general manager & I was told that was Hud Romero I sent a email to him I never heard back from anyone worst dealership ever stay away More

Very helpful, friendly not pushy. Would recommend them to buy from and would buy from them again Would recommend them to buy from and would buy from them again More

I needed a battery, and was quoted $140 over the phone. When picking up my car I found the bill to be $190! A 36% difference. Not good. When picking up my car I found the bill to be $190! A 36% difference. Not good. More

Service was fine, prices were outrageous. $100 for an oil change is outrageous. Will try somewhere else $100 for an oil change is outrageous. Will try somewhere else More