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Bell Honda - Service Center

Phoenix, AZ

4.4
641 Reviews
Call Service Center (602) 490-8877

641 Reviews of Bell Honda - Service Center

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July 19, 2024

Service Tech is always courteous. The transmission was believed to be making a noise is high gear. The technicians spent considerable time assessing the situation and were there abl More

by kennyb.553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystal Alvarez 👍
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July 05, 2024

The new guy in service did a terrible job communicating and his attitude was very unprofessional. More

by QSCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His name I can’t see on the list
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Jul 12, 2024 -

Bell Honda responded

Thank you for bringing this to our attention. We apologize for the experience you had with our new service team member. Providing excellent customer service is our top priority, and we regret that we fell short of your expectations. To address your concerns and ensure they are properly resolved, please contact Justin Tran, our Service Manager, at 602-298-2039. Justin will personally assist you and work to address any issues you encountered during your visit. Thank you for your understanding and patience as we strive to improve our service delivery.

July 05, 2024

Love our service writer, Josh Hansmeier. He gives us an honest assessment and we have confidence in the work. More

by Mr Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q Barrino
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July 05, 2024

Great place to do service. On time and quickly did my oil change. Thanks you More

by kcampbellaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 05, 2024

Very organized, friendly and efficient. Please provide seats in the office area in regards to senior citizens. More

by RHILLLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 04, 2024

Great service and fast check out, excellent customer support and great price for the service More

by JPTICO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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July 04, 2024

Love Bell Honda! They are always so helpful and very informative. Great services and fast to respond. More

by lady.sterling1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in service
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July 02, 2024

I thought the service was friendly and expertly done. The location was easy to get in and out of. The service rep was knowledgeable. I will return the next time my car needs service. More

by L.ORESCANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in the service department
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July 02, 2024

Customer Service was good at this location. They worked with me to get my AC fixed at a ok price. Maybe the price of Labor could of been lower but I now have AC in my vehicle More

by JOHNWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
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July 01, 2024

Everyone I've encountered has been knowledgeable, helpful, efficient and really nice. Better than my old mechanic! More

by Em O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think TJ and Michael Vu
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