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Bell Honda - Service Center

Phoenix, AZ

4.3
991 Reviews
Call Service Center (602) 490-8877

991 Reviews of Bell Honda - Service Center

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December 15, 2024

The service advisor Joshua was helpful setting up the appointment and attentive during the whole process More

by MARKLOPEZ179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Bell Honda responded

Thanks for the kind words, Mark! We're thrilled to hear that Joshua made your experience seamless and attentive. Our team is dedicated to providing top-notch service, and your feedback truly motivates us. Looking forward to serving you again!

December 15, 2024

They did not replace my right front window strip, which I was a little upset with because the dealership in Spokane had ordered me one and because of health problems I had to come back to Arizona right away More

by Nanniebessie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for your feedback! We’re glad to hear you rated us 5 stars despite the window strip issue. Your experience is important to us, and we strive for better communication about our services. We appreciate your understanding and hope to serve you better in the future!

December 15, 2024

Always fast and helpful! Great customer service with a smile. Worth the 30 minute drive!! More

by SWANSEDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Montufar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Your support means a lot to us, and we're glad the drive was worth it. Looking forward to serving you again soon!

December 15, 2024

No cominiacaton with me about the proplem I had never called backed and did not set up service appointment like he sai More

by CHECKMAN1085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Montufar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Bell Honda responded

It's concerning that you did not receive the follow-up call and appointment scheduling that was promised. We strive to ensure that every customer’s needs are addressed promptly and effectively, and it’s clear we missed the mark in your case. To resolve this, we encourage you to reach out to Trish Viramontez at TViramontez@vtaig.com.

More
December 14, 2024

Professional , informative , my service tech is great Michael Vu , makes sure I know what is needed or not needed. An asset to the organization More

by PEG1601
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not familiar with these folks
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had a great experience with Michael. Our team strives to provide informative and professional service, and it's wonderful to know that Michael stood out for you. We appreciate your support and look forward to serving you again!

December 14, 2024

Last minute problem with my Ridgeline. Called dealership and got me right in that day. More

by MAMURPHY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for sharing your experience! We're glad to hear our team was able to assist you promptly with your Ridgeline. Providing excellent service is our priority, and we appreciate your feedback!

December 14, 2024

Josh is awesome! Always great fair service! I bring all 5 of my Honda’s to Josh! More

by BRADKALEVIIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for the great feedback! We're thrilled to hear that Josh consistently provides you with excellent service for all your Hondas. Your support means a lot to us!

December 13, 2024

Long time client and have never had a bad experience will continue to use bell honda More

by COACHBILL.MILESTONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks, Bill! We truly appreciate your loyalty and are thrilled to hear you’ve had such positive experiences with us. We're here to keep exceeding your expectations. Looking forward to seeing you again soon!

December 13, 2024

The service was excellent. Prompt, timely, thorough. I enjoy doing business with Bell Honda. Thankyou! More

by Lindawlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with our service team. Your satisfaction means a lot to us, and we appreciate your support. Looking forward to seeing you again at Bell Honda!

December 13, 2024

Josh is person you can trust , I feel comfortable dealing with Bell Honda . I would recommend them More

by JAUER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Josh and felt comfortable with us. Your recommendation means a lot, and we look forward to serving you again in the future!

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