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Bell Honda - Service Center

Phoenix, AZ

4.3
1,038 Reviews
Call Service Center (602) 490-8877

1,038 Reviews of Bell Honda - Service Center

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January 03, 2025

Jeremy and everyone their was polite, helpful and great to deal with. We have bought two cats from them in the last year. More

by Doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Merriweather
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Jan 06, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Doris! We're thrilled to hear that Jeremy and the team made your experience so positive. Congratulations on your new feline friends! We appreciate your support and look forward to seeing you again.

January 01, 2025

I will only go to. joshua at bell honda i always ask for him he is great More

by AMATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear that Joshua made such a positive impression. His dedication to our customers truly stands out. We look forward to seeing you again at Bell Honda!

December 31, 2024

Excellent customer service. Friendly and professional. I was kept updated and rep was excellent. Very pleased with the service. More

by MWRTENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Providing friendly and professional service is our priority, and your feedback truly motivates us. We look forward to serving you again!

December 31, 2024

Timely and open communication when it comes for car repair. Also discounts to loyal customers. More

by LHLOO9264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
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Jan 03, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you appreciate our communication and loyalty discounts. We strive to keep our customers informed and rewarded. Your feedback motivates us to maintain our high standards!

December 30, 2024

Josh is an awesome person to work with. He's honest, makes recommendations based on my driving and mileage accumulations. He gives options as far as work needed as well as maintenance for o More

by JJCDAWES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Bell Honda responded

We're glad to hear that Josh has been a trusted and reliable resource in maintaining your car. It sounds like his recommendations have really helped you get the most out of your vehicle. We understand that you were not completely satisfied with your overall experience, and we take your concerns seriously. If there’s anything we can do to improve or if you'd like to discuss your experience further, please don’t hesitate to reach out to Trish Viramontez at TViramontez@vtaig.com.

December 30, 2024

Dealer has given me a car with scratches on wheel rims. When visited dealership and informed about this they wont fix these itseems. Earlier they informed will cober everything in warranty. More

by sai.vamshi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Diemert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dont remember the used car manger’s name
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Jan 02, 2025 -

Bell Honda responded

We understand your frustration with the scratched wheel rims and the confusion surrounding the warranty coverage. We strive for clarity in all our communications and would like to work with you to resolve this matter. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

December 30, 2024

Work done on time. I was happy with the service department and service personnel. stop More

by gjsakata
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a positive experience with our service department. Your satisfaction is our priority, and we’re glad we could meet your expectations. Looking forward to serving you again!

December 30, 2024

Pleasant and courteous thank you! I enjoy working with Steven. This is a busy service center! More

by ANNAGONZALES701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Bell Honda responded

Thanks for your wonderful feedback! We're thrilled to hear you had a positive experience with Steven. Our team works hard to provide excellent service, even in a busy environment. We look forward to serving you again soon!

December 30, 2024

I got the good and time efficient service . People are friendly and patient with your questions. More

by ShenLiang Huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we’re glad our friendly service met your expectations. Looking forward to serving you again soon!

December 29, 2024

I’ve worked with my service advisor, Jason, for the past 5 years and he has taken good care of me. The dealership has always treated me professionally and honestly. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Williams
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Dec 30, 2024 -

Bell Honda responded

We're so glad to hear that Jason has taken great care of you over the past 5 years. We truly value your loyalty and are thrilled that our dealership has consistently provided you with professional and honest service. If you need anything in the future, don’t hesitate to reach out. We look forward to continuing to serve you!

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