Bell Honda - Service Center

Always honest and reliable service here. I know when I choose Honda I’m choosing great service and true Honda parts. I know when I choose Honda I’m choosing great service and true Honda parts. More

The service on the car was fine but one of the intermediary agent did not communicated in a friendly/professional manner (when the assigned service agent was not there) and the biggest issue was t intermediary agent did not communicated in a friendly/professional manner (when the assigned service agent was not there) and the biggest issue was the dealer don't provide loaner cars if service takes long, this was a big one for me as it was my only car. The assigned service agent was good. More

took control of the situation. and got it taken care of in excellent time. yea. and got it taken care of in excellent time. yea. More

The service I received was completed quickly and everything was explained very well. For this reason, Honda is the only place I take my car to be serviced and I have purchased 6 cars. everything was explained very well. For this reason, Honda is the only place I take my car to be serviced and I have purchased 6 cars. More

Worst car buying experience ever! I will never ever buy a vehicle from these guys! They tried to sell me a lemon! Buyers beware! I will never ever buy a vehicle from these guys! They tried to sell me a lemon! Buyers beware! More

Appointment went smoothly. Josh explained everything thoroughly and I was out within the timeframe I was given. Josh explained everything thoroughly and I was out within the timeframe I was given. More

The service advisor was unprofessional and immature. I requested approximately $1,000 in service for my 2018 Honda CRV. I waited for 6 hours while service was completed and the advisor knew that I neede I requested approximately $1,000 in service for my 2018 Honda CRV. I waited for 6 hours while service was completed and the advisor knew that I needed to leave by 230pm. At Approximately 200pm, I checked with the advisor and I was told that the work was complete and there would be recommended service items. I asked the advisor to speak to me when the recommended items were provided. I sat approximately 20 feet from the advisor, within view of her. At approximately 230pm, I received a text message outlining multiple recommended service items. I had to leave and pick up my daughter from school by that time. The advisor never came to speak with me about the service items as I watched her laugh and socialize with a coworker and I waited. I was left to navigate the approval of my bill and review multiple recommended service items on my phone. I had to talk to the advisor about all of the recommended service, knowing that I had to leave. During the 6 hours that I spent waiting, the advisor never came to speak with me, even though I sat within view of her the whole time. My bill was approximately $970 and included significant service items and the advisor could not take the time to talk to me until I was rushed to leave. It was terrible and I still don't know if the recommended service items were just a ploy to upsell me or if they are valid. The advisor just wanted me to authorize more work after 6 hours and $970+ knowing that I had somewhere else I needed to be. Very immature and unprofessional. More

The service advisor Joshua was helpful setting up the appointment and attentive during the whole process appointment and attentive during the whole process More

They did not replace my right front window strip, which I was a little upset with because the dealership in Spokane had ordered me one and because of health problems I had to come back to Arizona right away was a little upset with because the dealership in Spokane had ordered me one and because of health problems I had to come back to Arizona right away and I didn’t get it put on so they only reattached it, and I was not happy with that at all More