Back

Bell Honda - Service Center

Phoenix, AZ

4.3
1,037 Reviews

1,037 Reviews of Bell Honda - Service Center

Sort by
January 09, 2025

Quick nice , does the job that's needed. Not horrible like other places. Will still go More

by gb2tebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heman Kue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with us. Our team works hard to provide quick and quality service, so it's great to know we're hitting the mark. Looking forward to seeing you again soon!

January 09, 2025

Courteous staff, well kept facility, and always attentive to my needs. Scheduling maintenance on my vehicle is always easy. More

by GJONESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service and making maintenance easy is our priority. We appreciate your feedback and look forward to seeing you again soon!

January 09, 2025

Joshua is very helpful and friendly. He was also very helpful for my daughters car. More

by KERI.TIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Keri, thank you for your wonderful feedback! We're thrilled to hear that Joshua provided such helpful and friendly service for you and your daughter. Our team is dedicated to making every experience a great one. We appreciate your support!

January 09, 2025

I came in for a recall and was told I need to schedule as the parts are not available and we would contact in Jan and yet nothing from Honda! I regret buying Honda More

by Chelsea
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

It's always disappointing when parts availability causes delays, but unfortunately, these things are out of our control. We did mention that we would be in contact once the parts arrived, and we understand that waiting for a callback can be frustrating. If you'd like to discuss this further, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

January 09, 2025

Proficient, Professional, Personable and Polite. We feel extremely at ease in trusting our car to BELL HONDA More

by The Old Timer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you had such a positive experience with us. Our team always strives to provide top-notch service, and your trust means the world. We look forward to serving you again!

January 09, 2025

Worst service received. I have been a client for years, but after the last service I received I will never again choose this Bell Honda. No communication, bad customer serv More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jan 13, 2025 -

Bell Honda responded

We understand how frustrating it must have been to feel like your time wasn't valued. Communication and excellent service are at the core of what we strive to provide, and it's clear we missed the mark in your case. Please reach out to Trish Viramontez at TViramontez@vtaig.com.

January 09, 2025

This dealership has been been cooperative and easy to deal with from the sales person to Service. More

by JACQUELINE_VOGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Yan in Sercice, Jeremy Merriweather
Jan 10, 2025 -

Bell Honda responded

Thanks for the fantastic review, Jacqueline! We're thrilled to hear that you had a smooth experience with both our sales team and service. Your satisfaction is our priority, and we appreciate your support!

January 09, 2025

The service advisor is top shelf the wait time is acceptable and the lounge is comfortable More

by hbrown2203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales department sucks
Jan 10, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you enjoyed your experience. Our team works hard to ensure top-notch service and a comfortable environment. We appreciate your feedback and look forward to seeing you again soon!

January 05, 2025

As usual I got great service at Bell Honda, friendly staff and yet professional at the same time. More

by TINDO114
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
Jan 07, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our friendly and professional service. Our team works hard to create a great experience, and it’s wonderful to know we hit the mark. We look forward to seeing you again soon!

January 05, 2025

Great help with getting recalled part replaced. They took care of it quickly and efficiently. More

by crafty1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a quick and efficient experience with your recalled part. Your satisfaction is our priority, and we’re here to help whenever you need us!

...
26
...