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Bell Honda - Service Center

Phoenix, AZ

4.4
641 Reviews
Call Service Center (602) 490-8877

641 Reviews of Bell Honda - Service Center

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July 25, 2024

I’ve seen many service tech’s at Bell Honda and other locations. He’s so thorough, great communicator, and genuinely wants to do what’s best for you (while understanding your budget.). I would send anyo More

by CLIFTONE1311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your kind words! We’re delighted to hear that Josh provided such thorough and thoughtful service. It’s great to know his communication and understanding of your needs made a positive impact. We truly appreciate your recommendation and look forward to assisting you again at Bell Honda!

July 25, 2024

Faith was terrific! She explained the reasons behind why they suggested certain services but didn’t pressure me and made sure I got the best deal. Make sure to ask for h More

by Laura W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Williamson
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Jul 30, 2024 -

Bell Honda responded

Thank you for the fantastic feedback! We’re delighted to hear that Faith provided you with such exceptional service, explaining everything clearly and ensuring you received the best deal without any pressure. We appreciate your recommendation and look forward to assisting you again. Don’t hesitate to ask for Faith next time you visit!

July 25, 2024

Positive experience from start to finish. Josh was very helpful and also gave me some discounts to minimize the cost. I will be coming back. Thanks! More

by SONIAVEE143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Díaz
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your positive feedback! We're thrilled to hear that Josh was helpful and provided you with discounts to make your experience even better. We're looking forward to seeing you again and are here for any future needs you may have. Thanks for choosing us!

July 25, 2024

They got me in very quickly the same day and got my car finished and ready to go! More

by julie.tarbutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emery
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for the great feedback! We’re glad we could accommodate you quickly and get your car ready in no time. If you need anything else, don’t hesitate to reach out.

July 25, 2024

Josh is the best service manager I’ve ever had and the main reason I take my car to be serviced at Bell Honda!!!!!!! He is knowledgeable and friendly and trustworthy! More

by DINGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Bell Honda responded

Thank you for your wonderful feedback! We’re thrilled to hear that Josh has made such a positive impact on your service experience. We’re proud to have him on our team and are delighted that his knowledge, friendliness, and trustworthiness have earned your loyalty. If you need anything else, just let us know!

July 25, 2024

Worst sales and service, I feel cheated as the agent who sold me the car has not given proper details about the car More

by rag_huarabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason Diemert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariannah Crane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Garcia, Kirk Jimerson, Brandon Carillo, Ashley Finney, Kimberly Hodo
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Aug 01, 2024 -

Bell Honda responded

We’re sorry to hear about your experience and understand your frustration. It’s important to us that all our customers receive accurate and thorough information. To address your concerns and resolve this issue, please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com. We appreciate your feedback and are committed to making things right. Thank you for bringing this to our attention.

July 24, 2024

This dealership is the reason car sales reps have such a bad name. Misleading prices online; jacking their jaws unnecessarily while customers idle, needlessly; selling used cars without their service dept d More

by MRS.SHOCKJAY+AUTOLOANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirk was fantastic!!! Amaya & sales floor Mike were both great!! Keith & Shane wanted me to leave as a happy customer to avoid this negative review. Service dept Ray broke my car so badly that I had to have it towed away to a different mechanic.
Report | Print
Jul 29, 2024 -

Bell Honda responded

We're sorry to hear about your experience and appreciate your feedback. We aim to provide transparent and efficient service to all our customers. Please contact Walid Doumit, our General Sales Manager, at WDoumit@gmail.com so we can address your concerns directly and work towards a resolution. Thank you for bringing this to our attention.

July 24, 2024

Good service wait time was long but I do wish I got updates during my service More

by AUTUNNBUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for your feedback! We understand the importance of timely updates during your service. We'll work on improving our communication to keep you better informed. If you have any other concerns or need assistance, please let us know!

July 24, 2024

Brandon was our service writer. He greeted us took our information. Very pleasant. He also replaced a missing splash shield screw for us. More

by RLWALBORN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
Report | Print
Jul 29, 2024 -

Bell Honda responded

Thank you for sharing your experience! We’re delighted to hear that Brandon provided excellent service and took care of the missing splash shield screw. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to assisting you again!

July 24, 2024

Was able to get me out hours earlier than what was initially told to me More

by Kyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jul 29, 2024 -

Bell Honda responded

We’re glad to hear that we could get you out earlier than expected! We always aim to provide efficient and timely service for our customers. If you have any more needs or questions in the future, feel free to reach out. Thanks for your feedback!

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