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Bell Honda - Service Center

Phoenix, AZ

4.4
639 Reviews

639 Reviews of Bell Honda - Service Center

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July 27, 2024

Definitely overpriced with high prices for repairs and labor but the staff are professional and kind More

by RHALAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
July 27, 2024

Michael V. is an excellent service manager! I appreciate the care the technicians take with my car. I like the text updates and service suggestions. More

by Nick D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
July 27, 2024

Joshua is great - knows my history, car, service requirements & he doesn’t over sell unnecessary services. More

by BRENDA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Martinez
July 27, 2024

3 of my last 4 visits have been awful. They try to trick you by pretending they are giving you a great deal on items that are covered on an extended warranty. They are never done when they More

by DAVIDPAGE7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Bell Honda responded

Thank you for sharing your feedback. We're truly sorry to hear about your recent experiences and the issues you've encountered. This is not reflective of the standard of service we strive to provide. To address these concerns and work towards a resolution, please contact Trish Viramontez at TViramontez@vtaig.com. We value your business and are committed to improving your experience with us.

July 27, 2024

Nice,friendly, helpful, courteous and convenient. I would and have recommended Bell Honda to so may people! More

by FAINTTONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Diemert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariannah Crane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Coleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jalal "AJ" Ahmadzai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Garcia, Kirk Jimerson, Brandon Carillo, Ashley Finney, Kimberly Hodo
July 26, 2024

Brandon was very helpful, it took less time than originally expected, I will continue to use the service center in the future if all employees are as helpful as Brandon More

by tinmanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 30, 2024 -

Bell Honda responded

Thank you for your feedback! We're delighted to hear that Brandon provided helpful service and that your experience was quicker than expected. We strive to ensure that every team member delivers excellent service, and it's great to know that Brandon met those standards. We look forward to continuing to serve you in the future and appreciate your kind words.

July 26, 2024

Service advisor, Brandon Reyes provided excellent services. Brandon and Trish thank you for all that you did for me. More

by scmamabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
July 26, 2024

Mike was the service manager. He was on time and he. Saw to it all the work got done. He a good guy, and he represents your company well. I find a table and chair in the waiting a More

by ODINWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, service manager and a young fellow that checked me in.
July 26, 2024

I recently had an excellent experience thanks to Faith. She was incredibly personable and helpful throughout the entire process. Faith made sure I was comfortable and had everything I needed ahead o More

by LaToya Dunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Williamson
July 26, 2024

Crystal was extremely helpful and kind. She explained what the service was for and gave me a a discount when the service time ran over. I appreciated her attention and care. More

by D_FAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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