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Bell Honda - Service Center

Phoenix, AZ

4.4
639 Reviews

639 Reviews of Bell Honda - Service Center

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July 29, 2024

I was so impressed with Tanner Moya who explained what would be examined on the engine and why. He is very knowledgeable and professional and also quite personable. I will request him on my next visit to More

by FREDDNJENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya A plus service. 10/10
July 28, 2024

Thank you for your service. Service did not go smooth due to the information of my name and demographics was not updated correctly.. my appointment was not on file however my More

by MONTYNEGROMARY71889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Emery, Q Barrino, Max Dunmire
Aug 05, 2024 -

Bell Honda responded

Thank you for your feedback and for your patience during your recent service visit. We apologize for the inconvenience caused by the information discrepancies and the missing appointment. To ensure this doesn't happen again, please contact Trish Viramontez at TViramontez@vtaig.com. We appreciate your understanding and look forward to resolving this issue for you.

July 28, 2024

Service, explanation, and energy was high at this place. I would just recommend somewhere to get some water while you are there. More

by COBESMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
July 28, 2024

The service was great (Tanner was extremely helpful and courteous). The only issue that I have is the loooooonnngggggg wait times. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
July 28, 2024

Easy to book and quick to get into. Service advisors friendly and knowledgeable. Service was quick. More

by RUTTINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
July 28, 2024

A dealership where customer service is its number one priority. Steven took great care of me. Highly recommend him to anyone coming to this dealership! More

by jacob.frost1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
July 28, 2024

Thorough, timely, friendly, comfortable , knowledgeable, customer friendly. Steven Ptashnik deserves a raise. Get carwash working. More

by terry85O21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven ptasnik
July 28, 2024

Crystal was knowledgeable and personable! She got. Lyft ride for me and sleek stayed after the shop closed to wait for the Lyft driver to return me to then shop so I could finish the paperwo More

by REACHINGTHESTARZ543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
July 27, 2024

THE SERVICE DEPARTMENT SEEMED WELL ORGANIZED AND EFFICIENT. ALEX HIT MY WAIT TIME RIGHT ON THE MONEY. More

by golfer1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX
July 27, 2024

The dealership was clean and tidy, service advisor Brandon Reyes was polite quick and efficient. More

by JASCOLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Reyes
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