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Bell Honda - Service Center

Phoenix, AZ

4.3
1,027 Reviews
Call Service Center (602) 490-8877

1,027 Reviews of Bell Honda - Service Center

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January 17, 2025

Service provided was done in a timely matter and the recall was performed as expected More

by PATRICKPAOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Bell Honda responded

Thanks for the fantastic review, Patrick! We're thrilled to hear that you had a positive experience with our timely service and that everything met your expectations. Your satisfaction means a lot to us!

January 17, 2025

Untrustworthy- poor communication and money hungry. I will never be returning to Bell Honda or associates More

by Neo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Bell Honda responded

We strive to maintain clear communication and work hard to meet the needs of every customer. We take your concerns seriously and would appreciate the opportunity to discuss this matter further with you. Please feel free to reach out to Walid Doumit, General Sales Manager, at WDoumit@gmail.com, so we can address any misunderstandings or issues you encountered.

January 16, 2025

They fixed me up in record breaking time, the service was done in under an hour! More

by Jesse.636.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac Bermudez
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Jan 16, 2025 -

Bell Honda responded

Thanks, Jesse! We're thrilled to hear about your speedy service experience. Our team always strives to provide quick and efficient solutions. Your feedback motivates us to keep up the great work!

January 16, 2025

They just started to charge 3% to pay with your Visa. Who carries $1400 on them to pay a bill these days. More

by DAGGET2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Bell Honda responded

We strive to be transparent about our policies and communicate this fee clearly to our customers. This charge helps us cover the rising costs associated with processing card payments, which ensures we can continue providing quality service. We understand that carrying a large sum of cash isn’t ideal, and we appreciate your understanding as we implement this necessary adjustment. If you have further questions or would like to discuss this matter, Trish Viramontez is available to assist you at TViramontez@vtaig.com.

January 16, 2025

Keep the oil change is at $49. 99 and you will see more of me. More

by Rbrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Bell Honda responded

Thanks for the feedback, Rbrouse! We’re glad you’re happy with our oil change pricing. We strive to keep our services affordable, so we appreciate your support. Looking forward to seeing you again soon!

January 16, 2025

Bell road Honda has taken care of my Hondas since 2006 and I keep going back to buy and service each one I’ve owned because they treat me right More

by GBinAz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you've trusted us with your Hondas since 2006. Our team is dedicated to providing top-notch service, and it’s great to know we’ve consistently met your expectations. We look forward to continuing to serve you in the future!

January 16, 2025

Very organized and professional team and shop. Great communications. Given great options for the needed service. Addressed my problem in a quick manner. All great. More

by JRU4Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. We always strive for great communication and quick solutions. Your feedback motivates us to keep up the good work! Looking forward to serving you again.

January 15, 2025

Great people Great service thank you Been a loyal customer for over 10 years Great selection of cars More

by avilalynncrystal75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Zamarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Bell Honda responded

Thank you! We truly appreciate your loyalty over the past decade and are thrilled to hear you enjoy our selection and service. Your support means the world to us!

January 15, 2025

They tried to upsell us on maintenance that we’d just had done. Untrustworthy dealership. More

by Formervikingfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Bell Honda responded

It's important to us that all our customers feel confident in the services we provide, and we certainly don't want to give the impression of upselling unnecessary services. We would love the opportunity to address your concerns directly and ensure you're fully satisfied with your experience. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com for further discussions.

January 15, 2025

I always get pleasant and good service from Bell Honda staff. I appreciate it very much! More

by IDAVID2O27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear you consistently enjoy pleasant service from our team at Bell Honda. Your appreciation means a lot to us, and we look forward to welcoming you back soon!

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