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Bell Honda - Service Center

Phoenix, AZ

4.3
1,028 Reviews

1,028 Reviews of Bell Honda - Service Center

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February 13, 2025

Excellent service and attitude from all the specialists and technicians that took care of my car. More

by afinidad_tragedia0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service is our priority, and your feedback means a lot to us. We look forward to seeing you again!

February 13, 2025

The service is almost always fantastic. This visit was great! They were friendly, quick, and communicative. More

by M_R_MCGEHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear you had a fantastic experience. Our team works hard to provide friendly and efficient service, and it's great to know it made an impact. Looking forward to your next visit!

February 13, 2025

Bell Honda service center as a whole needs some work. Michael on the other hand is amazing. Michael gives great customer service, and goes above and beyond to make sure I'm taken care of every time I'm t More

by zoeyrae7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu
Feb 17, 2025 -

Bell Honda responded

Hi Zoey, thanks for your fantastic review! We're thrilled to hear that Michael provided you with exceptional service. Your feedback about Isaac is appreciated, and we’re committed to improving our team’s skills. Looking forward to seeing you at your next visit!

February 12, 2025

Seemed on the up and up. They did a good job completed the recall work I was there for. Took longer than time they told me but it's par for most businesses nowadays. Overall More

by Yoteman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Bell Honda responded

Thanks for your feedback! We're glad to hear you were pleased with our team and the recall work. We appreciate your understanding regarding the time it took and are always striving to improve. Your insights help us serve you better!

February 11, 2025

Great customer service worked out well thank you Super nice staff went above and beyond will work with them again More

by DUDEDADS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with our team. Our staff always aims to go the extra mile, and your feedback means a lot. We look forward to serving you again soon!

February 10, 2025

I bought my first Honda at Bell Honda and had it serviced there for 262,000 miles. I’m sure it’s still going strong. I still have my second Honda serviced at Bell. I appreciate the quality work and inherent More

by Cosmolynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There are several service advisors I have worked with
Feb 11, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're thrilled to hear about your loyalty and satisfaction with our service. It's wonderful to know your Hondas have been in great hands. We look forward to continuing to provide you with top-notch service for years to come!

February 09, 2025

Needed recall work done quickly while at work. My car was done on time with good quality work. More

by DWENZEL17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear that we could get your recall work done efficiently while you were at work. Quality service and your time are important to us. We appreciate your kind words!

February 09, 2025

Very nice very good but this review survey need to fill 15 words is annoying bad More

by KEVIN7LIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Feb 10, 2025 -

Bell Honda responded

Thanks for your feedback, Kevin! We're thrilled you enjoyed your experience with us. We appreciate your thoughts on the survey length and will take it into consideration for future improvements. Your satisfaction is our priority!

February 09, 2025

My experience at Bell Honda was a pleasure from start to finish. Xavier, my sales associate was excellent from the initial phone call All the way through the buying process. The team at Bell Honda were More

by julie.crile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Grigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bell Honda responded

Thank you, Julie, for your fantastic review! We’re thrilled to hear about your positive experience with Xavier and our team. Your recommendation means a lot to us, and we’re here to help anyone looking for their next Honda. Enjoy your new ride!

February 09, 2025

I’ve got the best rep - Michael Vu Service is on time and great all the time More

by JRT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience with Michael. Our team strives for excellence, and it’s fantastic to know that our efforts are making a positive impact. We appreciate your support!

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