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Bell Honda - Service Center

Phoenix, AZ

4.3
1,038 Reviews

1,038 Reviews of Bell Honda - Service Center

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February 25, 2025

Service personnel are very professional and helpful. Bandon Reyes was just outstanding. He's a real "keeper." " More

by GARRETTSIMPSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON Reyes
Feb 25, 2025 -

Bell Honda responded

Garrett, thank you for your fantastic review! We're thrilled to hear that Bandon made such a positive impact. Our team strives for excellence, and it's great to know their efforts are appreciated. We look forward to serving you again!

February 25, 2025

Customer service is fantastic as long as you are ‘a customer’. We had to return several times, first time because the contract hadn’t been complete. The second due time, due to being given a key with a More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ulises Osana
Feb 27, 2025 -

Bell Honda responded

Our goal is to provide a seamless experience for every guest, and we regret that this was not the case for you. We value all of our customers and take your concerns seriously. If there’s anything further we can do to assist or if you’d like to discuss your experience in more detail, please reach out to Trish Viramontez at TViramontez@vtaig.com.

More
February 25, 2025

Oil change was good. However, inspection shown that engine oil filter was bad and I received photo of very dirty filter. I decided to replace the filter myself at home. I More

by Aidos.amirgaliyev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember
Feb 27, 2025 -

Bell Honda responded

We take transparency seriously, and our goal is always to provide accurate assessments of vehicle needs. If there’s been any misunderstanding, we’d like the opportunity to review this matter further. Please reach out to Trish Viramontez at TViramontez@vtaig.com so we can discuss your concerns and work toward a resolution.

More
February 23, 2025

Joshua really went above and beyond. I was worried I might have a tracker on my car and he made sure they throughly inspected it for me. More

by ASHLEYDIRUSCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks for your awesome review, Ashley! We're thrilled to hear about Joshua's dedication and thoroughness in addressing your concerns. Our team is always here to ensure you feel safe and supported. Your satisfaction means a lot to us!

February 23, 2025

My service advisor Faith was great. She also took care of getting my rental car. My car was done on time as promised More

by jeffditt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FAITH
Feb 24, 2025 -

Bell Honda responded

Thanks for the fantastic review, Jeff! We're thrilled to hear that Faith provided great service and took care of your rental needs. Timely repairs are always our goal. We appreciate your support!

February 23, 2025

Joshua was so great and really went above and beyond for me. I live right down the street from a different Honda dealership, but will be taking my CRV into Bell Honda from now on, 20 minutes away, because I More

by ASHLEYDIRUSCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Ashley, thank you for sharing your experience! We're thrilled to hear that Joshua provided exceptional service and earned your trust. We look forward to welcoming you and your CRV at Bell Honda anytime. Your support means a lot to us!

February 22, 2025

Joshua always takes great care of my vehicles. He is my go-to and always makes sure to get me taken care of quickly and efficiently. More

by DANIELLESUPYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear that Joshua consistently provides you with excellent service. Your satisfaction is our priority, and we look forward to keeping your vehicles in top shape!

February 22, 2025

Joshua has always been great when providing service for my Honda vehicles. He has been my service advisor since 2013 when I purchased my first CRV. All services have been done in a timely manner and transp More

by SCOUNTRYMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Joshua and our service team. Your satisfaction is our priority, and we appreciate your loyalty since 2013. Looking forward to serving you and your CRV for many more miles ahead!

February 22, 2025

Honest and thorough. I’ve been satisfied with their service for the 6 years I’ve lived in AZ. More

by GSD681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks! We're thrilled to hear you've been satisfied with our service for six years. Your trust and support mean a lot to us. We're committed to maintaining the same level of honesty and thoroughness you've come to expect. Cheers to many more years together!

February 21, 2025

great service and fast. recommend. very satisfied with the service provided. will come back for service More

by nks1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service. Your satisfaction means a lot to us, and we can't wait to see you again soon!

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