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Bell Honda - Service Center

Phoenix, AZ

4.3
1,046 Reviews

1,046 Reviews of Bell Honda - Service Center

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April 27, 2025

I was kept with what was being done with my car. I was satisfied with the work that was done. More

by tj1mj14
Recommend Dealer
Yes
Employees Worked With
I believe it was Brenden
April 27, 2025

I made an appointment to have my headlights replaced apparently through your AI receptionist and when I got there three days later, they did not have them in stock nor did they have them ordered. My ser More

by heidiluvswine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Great communication and provided me with excellent service and exactly what I wanted Great communication and provided me with excellent service and exactly what I wanted in vehicle and price More

by jonbsheets
Recommend Dealer
Yes
Employees Worked With
Griffin and one more sales rep I don't remember
April 27, 2025

Tanner is always awesome and treats my car with the best care ever! 10/10 The best! More

by SHAWNA1311
Recommend Dealer
Yes
Employees Worked With
Tanner
Apr 27, 2025 -

SHAWNA1311 responded

.

April 27, 2025

Josh always takes excellent care of me. I would never go anywhere else with my Honda More

by Whygettleman
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
April 27, 2025

I have a loose rear view mirror I requested that it be tightened so it doesn't move when going over rough roads. I get my vehicle back and the paperwork states problem not found. I pointed it out to the s More

by jbmphx
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Fine. Check in and out is a bit cumbersome. Needs to be a faster process on both ends More

by Jay@jaykopas.com
Recommend Dealer
Yes
Apr 28, 2025 -

Bell Honda responded

Thank you for your feedback. We appreciate your comments and understand that a quicker check-in and check-out process would improve the experience. We’ll work on making this more efficient in the future.

April 26, 2025

Joshua is the best! Doesn't cut corners and tells you exactly what service the car needs. Communicates well. More

by LSAR65
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
April 25, 2025

I feel like they are trying to squeeze as much money from me with all the recommended service, while the customer service itself is not that great. More

by CapnCook7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I have brought a few vehicles to Bell Honda for service over the years and this service department continues to go downhill. I had a couple negative experiences but continued to come here out of convenienc More

by LM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith
1
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