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Bell Honda - Service Center

Phoenix, AZ

4.3
1,003 Reviews
Call Service Center (602) 490-8877

1,003 Reviews of Bell Honda - Service Center

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April 08, 2025

I got service in Bell two week ago, but not get good service. I did not get ride home and I have to stay in the lobby. More

by HARRY547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alvarez
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April 07, 2025

On time, professional and the service technician advised me of any needed service issues. All in all very pleased. More

by CLEISER3600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2025

I worked with Alex who I have worked with in the past. They were able to receive my car, via tow truck, run diagnostic and get me back on the road quickly. More

by lorree61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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April 07, 2025

Won’t ever be back after I was told that from now on they would charge me a 3 % charge for using my credit card. And they tried to up sell me for things I did not need. Bye bye I have been going there for More

by ezoola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mueller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walid Doumit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Bell Honda responded

We understand that changes in payment policies can be frustrating, but the 3% fee helps cover processing costs rather than raising prices across the board. This fee is something we typically communicate, and we also offer other payment options for your convenience. As for our service recommendations, we always prioritize transparency and your vehicle’s best interest. If you’d like to discuss this further, Trish Viramontez at TViramontez@vtaig.com would be happy to assist.

April 07, 2025

Tanner is the best employee there and always provides exceptional support. If he wasn’t there I probably would not go to this location. More

by SUNNYJAMES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
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April 06, 2025

Bell Honda is by far my Favorite dealership in the valley they really take care of there customers More

by MHARDY0303@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith
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April 06, 2025

I stopped by to make a reservation for service & they said how about now? They were kind & did a great job. Saved me a trip back, which is not close to me. I am very happy !!!!!! Thank you More

by Ja13harte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2025

Zartek scheduling is easy. This process really keeps your car looking new! Never heard of it before, but has made keeping exterior a breeze. More

by Rapid Bubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Apr 07, 2025 -

Bell Honda responded

Thanks for the awesome feedback! We're thrilled to hear that you find Zactek scheduling easy and that it's helping keep your car looking new. Your satisfaction is our priority, and we’re glad to be part of your car care routine!

April 06, 2025

I have been going to Joshua for a few years now. I trust him to tell me what I need and when I don’t need work done. I trust him. More

by Cincotta-Altruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Bell Honda responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with Joshua. Trust is key in our line of work, and we’re glad you feel confident in our services. Looking forward to seeing you again soon!

April 06, 2025

Amazing dealership they have excellent sales employees and a fantastic service team. Definitely coming back for another vehicle in the future. More

by Curieinf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Bell Honda responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience with our sales and service teams. We look forward to welcoming you back for your next vehicle. Safe travels until then!

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